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Hotel Rapallo
Ranked #25 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 1 July 2013

We chose this hotel after reading other reviews and were very glad we did. It was really easy to get to from the train station, just a few minutes walk up Via Nazionale, and nice and central to go exploring from! Every member of staff we came into contact with was really friendly and polite, and made us feel at home instantly. The room was spacious, clean and obviously recently refurbished and looked fantastic. We had a room overlooking a side street which was really quiet, despite the central location. The bed was very comfortable and free wifi was also handy. There are some lovely little finishing touches at this hotel too - like complimentary bottled water in the fridge, and free soft drinks, coffee and tea along with free biscuits in the afternoon and free bar snacks in the evening for a drink before dinner, as well as a very reasonably priced bar. The staff were happy to point us in the direction of dinner venues, and sort taxis for the airport too. The breakfast was lovely too and they offer a packed lunch for 5Euro if you want to take one with you on your travels!
A really fantastic place, not sure why its only 3* to be honest, as its one of the best we've ever stayed in and will recommend to anyone we know who is travelling to Florence.

  • Stayed: June 2013, travelled as a couple
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2  Thank fcbt345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 3 July 2013

thanks for your comment, that dear to us. Lorenzo

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904 - 910 of 2,043 reviews

Reviewed 28 June 2013

Our stay in Florence was made by this hotel. On our quite late arrival the staff were waiting and friendly, helpful and knowledgeable. Nothing was too much trouble for them at any time, recommending trips and making advanced bookings at the museums for us, giving directions etc. Breakfast, although a simple continental one, and the dining area itself were nice. Our room was very comfortable and the hotel recent renovations were immaculate and the décor elegant. We would recommend Hotel Rapallo and hope we have the chance to return.

  • Stayed: April 2013, travelled as a couple
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Thank Pagey54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 3 July 2013

thanks for your comment, we are always available to our customers, but in particular we like to suggest paths for our city. live in a somewhat 'more original, which is possible even for a few days without losing its celebrities.
best regards
Lorenzo

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Reviewed 26 June 2013

Very good value for money hotel, rooms are clean and tidy.Rooms have double glazed windows so when they are shut it keeps out most of the noise meaning you get a good nights sleep.
All the staff we spoke to where very friendly and helpful.
Some people would say this hotel is a bit out of the way but it isn't as you can cut thru the side streets and you are within 5-10mins walk from the main attractions, Its only a long walk if you stick to the main road but there is no reason to once you have your bearings.

Breakfast is minimal but my understanding is most italian hotels are the same (i may be wrong?)

If anyone is struggling to pick a hotel to stay in i would recommend Hotel Rapallo without hesitation :-)

  • Stayed: June 2013, travelled as a couple
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2  Thank Cuzbuz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 28 June 2013

thanks for this comment. makes a great honor to our work. read these words from one of our clients is the satisfaction of being understood in our work, and a job well done. we must always improve, but this much enthusiasm from us in expressing our service.
friendliness, we hope to have you back soon in florence
Lorenzo

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Reviewed 26 June 2013

Our recent stay in Florence was made all the better by our stay @ Rapallo Hotel.
On our arrival from day one the staff were friendly, helpful and knowledgeable.
Nothing was too much trouble for them, recommending restaurants giving directions and
especially handling our luggage. Breakfast, and the dining area itself were perfect.
Our room and the hotel recent renovation were immaculate, the décor elegant.
We would recommend Hotel Rapallo and hope we have the chance to return.

One thing only, when using the room safe ask first, there is a trick to it but no problems afterwards.

John and Mary,
Australia, June 2013

  • Stayed: June 2013, travelled as a couple
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1  Thank Mary A
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lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 28 June 2013

inglese



italiano








a round of applause every time I leave for our cleaning ladies, I read that they always do a great job. thanks for your comments on the cleanliness of our rooms and attentive care. the fortified house has a trick not to create problems. must be present. I teach but not always caught. good. a greeting
lorenzo

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Reviewed 25 June 2013

Stayed here for 5 nights, very pleased with the accomodations. We had a triple room, one side had two twins pushed together, and the other twin (more a cot than permanent bed) was on the other side in a separate part of the room with a desk and dresser. The hotel and rooms/bathrooms seem to have been very recently renovated as everything was modern, elegant and spotless. A full included breakfast was great each morning. Our room (303) on the third floor faced the street, but the double-pane windows blocked out the noise. Front desk was most helpful in making some phone calls when they didn't connect out of the room. While the hotel location is not as close to the center as some of the others in town, it is still only a 10 to 20 minute walk to anywhere and is away from some of the hustle and bustle closer in. It is also close to the main rail station. I would definitely recommend Hotel Rapallo for any stay in Florence.

Room Tip: room 303 was great; avoid rooms near elevator/vending machine, such as 301
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  • Stayed: June 2013, travelled with family
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1  Thank tymelyron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 28 June 2013

thanks for your comment, we remember with pleasure your stay in Florence, and we hope will be a new opportunity for you soon, maybe in September when florence still offers many opportunities to visit outside the city
a greeting
Lorenzo

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Reviewed 25 June 2013

We stayed 2 nights and were pretty impressed with Rapallo. Only 15 mins walk to the centre and free parking on the street outside. Inside, the hotel was spotlessly clean and stylish and the bedroom was of a very good standard. The bed was extremely comfortable after a day on foot, whilst the bathroom was clean and modern. TV had Sky and wi-fi Internet was free. Breakfast was minimal but decent. Staff were at all times pleasant and engaging, and dressed immaculately in their uniforms. We are now in a 4* in Siena and Rapallo is superior in most departments, even being a 3*. Looked like a recent refurbishment such was the appearance and we would have I hesitation to stay again.

  • Stayed: June 2013, travelled as a couple
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Thank Wille_Fogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 28 June 2013

we are like some boxers, who always try to do their best weight to get some 'advantage. we win and when you are happy with your stay and our service. graize for your words
Lorenzo

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Reviewed 24 June 2013 via mobile

Wonderful place to stay, very clean, very helpful and friendly. The hotel staff gave great recommendations and we had a wonderful time! The location is a bit of a walk from the main attractions but worth it for the value. The breakfast was a very good.

  • Stayed: June 2013
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Thank Karenbarry3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 25 June 2013

dear guest,
you seemed to be so much the distance, but I do think about this, you have many kilometers to come to florence, how many guests you, because you must break down the enthusiasm 500 meters from the cathedral, 200 meters from the Upper Room in sant 'Apollonia, less than 800 meters from the admirable project of Brunelleschi in san lorenzo. just arrived all'albego are there, missing a few steps to your goal. florence and then look at it with the nose on the top Firenze is a city that tends to go up. higher up as high as you love florence my dear guests, and our hotel, which is your home in the city.
I embrace you and thank you pleased to serve you and i hope soon again
Lorenzo

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Additional Information about Hotel Rapallo

Address: Via Santa Caterina d'Alessandria,7, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #25 of 410 Hotels in Florence
Price Range: £63 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
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