We stayed at the hotel for 4 nights. When we made the booking we opted for a superior room as the website stated that these rooms were bigger. If the superior rooms were 'bigger' I don't think we would have been happy in a standard room. Our room only had a wardrobe, much of which was taken up by an empty mini bar and the only drawer space available were two small drawers in the bedside tables. Our room was number 204 and was located on the corner of the building. We had two windows, one of which looked out over the main road. With the noise from the road and the plumbing (or air conditioning unit, we're not sure which) it wasn't the quietest hotel we've ever stayed in but that said, this was a city break so some noise is to be expected.
The location from the station and main attractions was excellent. A short walk through the central market area and you were bang in the middle of the Florence. The hotel was very clean and the breakfast was buffet style and plentiful with an extra charge made for cooked items. The rooms had hair dryers and ours also had bathrobes, slippers and toiletries (including toothbrushes) which is handy if you are travelling with a budget airline and are concerned about your luggage weight. The staff at the hotel were very obliging. They made restaurant reservations for us and also helped with our opera reservations. Umbrellas were available in the foyer, free tea and coffee and cakes were available every afternoon in the bar and the wifi was also free of charge.
All in all we had a very pleasant stay at the Rapallo and would definitely use the hotel again even if the rooms were not quite as spacious as we thought.
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