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“Good value, great stay”
Review of Hotel Rapallo

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Hotel Rapallo
Ranked #25 of 421 Hotels in Florence
Certificate of Excellence
South Africa
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good value, great stay”
Reviewed 26 April 2014

Situated just outside the busiest hustle of the tourist area, its still within easy walking distance of the major sights and restaurants. Clearly recently refurbished, the rooms are comfortable and modern. The rooms on the top floor have private balconies, which are a must if you're a smoker. The breakfast is generous and the service is efficient and friendly. The free wi-fi is a bit of a haste to log on to, but works smoothly from there. The only problem was the mosquitoes - seemingly a well known problem in Firenze, but that was sorted with some insect repellant. Overall, more like a four star hotel than a three star.

Room Tip: Top floor rooms have a private balcony
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
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Helpful?
1 Thank GlobetrotterOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 28 April 2014
thanks for your comment, we are glad that you have found a great service that made ​​your stay so enjoyable.
a greeting
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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English first
Chicago, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 April 2014

We stayed at Hotel Rapallo three nights in mid-April. It is a short walk from the train station which we were able to manage fine with our huge suitcases. It is about 10-15 minutes from the Ponte Vecchio and other main attractions. My husband and I thought it was the best hotel we stayed at on our trip considering the price, location, staff and rooms. The hotel was very clean and almost seemed new. Very well decorated and maintained.

Also, thank you Mauro for your restaurant recommendation: Gianinnos! It was delicious and we went back twice! We loved our stay at Hotel Rapallo and have already referred a friend. Thank you for the cleanly rooms and great customer service!

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank atreado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 24 April 2014
thanks for your comment, a warm greeting to her and her husband. Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2014

We had a 3 nights stay which was fantastic! It was a pleasure to stay there. All the staff we dealt with were very helpfull and nothing was of any problem!

Thank you very much to you all for making our holiday a pleasant one.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank Rome--XP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 24 April 2014
We are pleased to have made ​​your holiday unforgettable. greetings from Florence, where we wait to see you soon
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredrikstad, Norway
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 April 2014

Very nice hotel not so far from the railway station.
Got a nice quiet doubleroom. Two botle of water in the refrigerator when we come.
In the afternoon we could get coffee and some snacks in the bar/breakfast room.
The breakfast was very good, but the "scor" could have been higher if the juice
had been better.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arild54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 23 April 2014
sin, we lost a ball for a juice! but it is charming saved the same.
affectionate greetings to norway
Lorenzo Conti Lapi
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London, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2014

Hotel Rapallo is located within 10 minutes of the train station and the main attractions. Narrow pavements which are busy make pulling large suitcases difficult. The hotel has between 20-30 rooms making it friendly, comfortable and relaxing. The staff are very friendly, in particular Lorenzo on the desk and Claudia in the breakfast room. The rooms are very clean and a decent size for those stopping a week or more. Every afternoon free hot drinks and snacks are available in the breakfast room although the hotel don't make this clear enough. Rooms have air-conditioning which is turned on/off by room from the reception. We took day trips to Lucca, Sienna and Pisa so having the railway station within 10 minutes was perfect. we can also recommend an Italian restaurant called Alfredo's within 10 minutes walk away from the crowds.

We could hear traffic noise on the 4th floor when the window was open but when closed with air-conditioning on it was hardly noticeable. Unless you want your hotel in the middle of the busy piazza's the Rapallo is ideal. Thank you Lorenzo for all help.

Room Tip: Although we stayed on the 4th floor I suspect it may be an idea to avoid a certain room on the 3rd f...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 23 April 2014
thanks for your comment, I was very pleased to read that your stay was very pleasant for you. I hope that next time take the opportunity to take a stroll together in florence, museum dedicating some more detail. Thanks for the valuable advice. Lorenzo
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London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 April 2014

Lovely hotel on the outskirts of Florence. It was about a ten minute walk to the Piazzas and Duomo. Although a few people on here have complained about the traffic noise our room on the 4th floor had none of this and was in fact very peaceful. The staff were very accommodating yet unobtrusive and the rooms were very comfortable with lovely bathrooms, furniture and amenities. If i was returning the Florence I would certainly stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 19 April 2014
thanks for your comment, we are glad that you found our hotel so comfortable and very careful with our service. I hope they are good reasons to come back soon.
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
vancouver
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 April 2014

We recently spent 2 nights in this hotel. It was handy to the train station so we could easily walk there. There was a lovely park close by which we enjoyed as well. Our room was very clean and comfortable, with a nice big shower. In the afternoons they set out appetizers and drinks for the guests which was a lovely touch. But the strangest thing happened which has left me puzzled. When I awoke the first morning I found my shoes, which I'd untied to take off my feet the night before, had been placed under a desk in the room with the laces tied into neat bows! How did that happen? Had someone come into our room while we were sleeping? Couldn't quite figure that one out.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank platzyVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 18 April 2014
it is magic. Our magical world of customer service amazes even us. An affectionate greeting from the rapallo
Lorenzo Conti Lapi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Rapallo

Property: Hotel Rapallo
Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #25 of 421 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
Reservation Options:
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