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“Great Hotel”

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NH Collection Firenze Porta Rossa
Ranked #30 of 421 Hotels in Florence
Certificate of Excellence
London, United Kingdom
2 reviews
“Great Hotel”
5 of 5 bubbles Reviewed 25 August 2014

The hotel is very central. The staff are very helpful and knowledgeable about the local area.
The decor is superb, it looked a bit like a museum, and they have artwork and antiques on display, in the rooms and common areas. The breakfast was really good. The rooms are larger then normal, and modern.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rupesh100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,001 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
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English first
Doha, Qatar
Level Contributor
149 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

When you stay at NH Porta Rossa, you're not just an observer of Florentine history, you're part of it. As the oldest hotel in Florence, with parts of the building dating back 1000 years, this beautiful hotel effortlessly blends the modern with the past. There's interesting architectural features and pieces dotted throughout the hotel which add to the charm and interest.

We stayed in a deluxe room which featured a large, stylish bathroom, a modern take on the four-poster bed, a high ceiling with elaborate, focal-piece chandelier and original stone steps leading up to the windows. It really was a beautiful room.

The breakfast was first-rate as was the overall service, the staff being friendly, helpful and attentive throughout.

Following a jaunt around Tuscany we came back to Florence, but had pre-booked the Gallery Hotel Art. To be honest, I wish we'd gone back to NH Porta Rossa.

Room Tip: Deluxe rooms are in a different league from the standard ones.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank MarkAnnaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

It's always such a luxury to have a courtesy tray (complimentary coffee & tea facilities) in a European hotel as it's not always the norm. Located near the river Arno, NH Porta Rossa is close enough to all the landmarks on either side of the bridge.

We had no issues with noise. Our only fault with the hotel was that our room did have a dank smell that kept emanating coming from the drains in the shower which made it unpleasant if the windows were closed for too long.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank VFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Stayed for 4 nights. Location is great and easy access to all popular places of interests. Front desk recommends great restaurants. We stayed on higher floor so no noise issue. Rooms are clean and neat.

Room Tip: Higher floor less street noise.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank lcyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OC, CA
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

Stayed at this hotel for 3 nights in July 2014. As mentioned in the other reviews here, the location is very good and the rooms are well-appointed. Service was friendly but not effusively so. Breakfast was average with a fair selection, but they would frequently run out of fruit.

There were a couple of minor drawbacks… First, the street noise can get a bit loud due to the thin windows. We were on the 2nd floor and it would get quite noisy. Ask for a room on a higher floor so as to avoid this scenario. Second, the wifi is pretty atrocious. The service went completely down for 2 nights of our stay. I have read other reviews here that also mention the poor wifi service. This seems to be a pervasive problem at this hotel and it makes me wonder why action hasn’t been taken to put in a long-term fix. In this day and age, this should be a relatively easy solution that can only enhance the experience of future guests.

Overall, a good hotel but just shy of meeting expectations of a “luxury” stay.

Room Tip: Choose a room on a higher floor or away from the main street.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank demonpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manama, Bahrain
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

Charming hotel in the heart of the city. We had no problems at all, the place was beautifully decorated and had very comfortable beds. We were upgraded to bigger room. It def made our experience in florence 10 times better!

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thuraya w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

We stayed in this hotel in early August 2014. The staff was very professional, friendly and helpful. They recommended great restaurants in the area and called to make our reservations. Our room was located in the back of the hotel and every evening, when we opened our windows we heard beautiful music played by a flute player who was in a nearby piazza. The room and bathroom were spacious, clean and modern. The only negative was the elevator was small. I would highly recommend this hotel.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaditanagringa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Firenze Porta Rossa

Property: NH Collection Firenze Porta Rossa
Address: Via Porta Rossa,19 | Porta Rossa, City Centre, 50123, Florence, Italy (Formerly NH Porta Rossa)
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Florence
#23 Romantic Hotel in Florence
#24 Family Hotel in Florence
#25 Luxury Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:4 star — NH Collection Firenze Porta Rossa 4*
Number of rooms: 72
Official Description (provided by the hotel):
The NH Collection Firenze Porta Rossa hotel in Florence is a historical landmark, offering modern adaptations of classical beauty. Built in the 12th century, the NH Collection Firenze Porta Rossa hotel is one of the oldest hotels in Italy. ... more   less 
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Also Known As:
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence

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