We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel in good location”
Review of Hotel Malaspina

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Malaspina
Ranked #287 of 411 Hotels in Florence
Shropshire
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely hotel in good location”
Reviewed 30 May 2014

Stayed for 3 nights. Good location close to train station. Staff all polite and friendly and room comfortable , spacious and well cleaned.

Continental breakfast had good choice in nicely laid out room.

Would recommend as a good value hotel within walking distance of all the sights.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JacksonShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

440 reviews from our community

Traveller rating
    66
    167
    127
    48
    32
See reviews for
75
217
27
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2014

The location is perfect, no doubt. Unfortunately, the staff obviously couldn't care less about us or questions we posed. It's one thing to catch one person on a bad day, but BOTH receptionists on both days during every encounter were not only rude, but clearly had an agenda. We were told the only restaurant open on Sunday was a $30.00 cab fare (each-way) and nothing within walking distance. We inquired about the place we dined the previous night and were told it was closed. Our cab took us past 15 open restaurants with in a 10 minute walk. We then stopped the cab and found a great place on the square, no reservations needed, and walked home, past the previous nights location which was open. No apology. Plus no desire to offer directions or answers questions thought-out our entire stay. It was not a welcoming experience. I would avoid this one.

Room Tip: Choose another hotel!!!
See more room tips
  • Stayed May 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Jill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Florence hotels

Rochester, New York
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 May 2014

We stayed at Hotel Malaspina for 3 nights and loved it! We arrived early and were able to check in early. We arrived at the main rail station and walked to our hotel. It was about a 10 minute walk but it was perfectly manageable with 1 rolling suitcase each. We found the staff to be courteous and helpful.

We were delightfully surprised that we were given a room with a balcony overlooking the piazza. We loved standing out on the balcony watching people walk their dogs or play cards in the piazza. The room was very clean and everything in it was updated. The breakfast was good--standard Italian breakfast foods like pastries, coldcuts, cheese, coffee. We walked from the hotel everywhere so the location is very convenient. We would definitely go back to this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2014

Me and my Mum stayed here recently for a long weekend. Firstly they double booked us so we had to stay in a hotel around the corner for the 1st night (Hotel Corona - so much better) when we got to the Malaspina the next morning the guy on reception was on the phone for around 15 minutes laughing and joking while we waited to be spoken to. Not once did he apologise or even acknowledge they'd made a mistake at our inconvenience. He literally dumped the keys on the desk and turned around. In the morning we asked where breakfast was being served - he snapped 'Downstairs to your left' without even looking up.
The double room was really nice and spacious, I was in a single room though which was teeny tiny. In the bathroom your knees touch the wall when you go to the toilet..! The plus was both rooms were very nice and clean. Unfortunately the breakfast was pretty rubbish too. After being asked twice by a member of staff what room number we were (trust me, I wouldn't wanna sneak in there for a free brekkie...) we had powdered orange juice and chewy croissants from a packet. For the rest of our holiday we went out for breakfast.
When we left to go to the airport, the guy on reception was chatting away to another member of staff and didn't even look up, I put the keys on the reception desk and he just grabbed them and turned around. Didn't say thank you, goodbye or even bother to look up at us.
The hotel is in a great location, that is the only plus - the service is so so terrible I would definitely not go back there.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 February 2014

We were very impressed with this hotel - it seems to be a superior 3 star. The location is great, esp if you arrive via the train station. It's very easy to find and quite central. We had a large, elegant room overlooking the Piazza. The view is lovely, but if you like the window open, it may be too noisy. The breakfast was good - lots of choice and plenty of food. The only slightly negative points were the lack of a single English tv channel - even CNN - and the pillows, which were like slabs of concrete. Even so, would definitely recommend.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lorraine147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
132 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 December 2013

We stayed here for five nights and will come back. Easy to reach from the station, a direct route, only a short walk, not hard even when dragging your luggage. Close to the centre and the central market, overlooking a large square, quiet at night, no traffic.
The reception staff were welcoming and friendly and spoke to us in English and were helpful with all our requests.
The room was clean and perfectly made up every day. The buffet breakfast was really nice, lots of choice and served in a quaint dining area in the basement.
Will stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 December 2013

This hotel smells so bad, it is dirty and there are so many bugs it is unbelievable. The first night we arrived the room smelled like rotting meat and I got two huge mosquito bites. I would never recommend anyone to stay at this hotel.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Nono2398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
San Lorenzo
Hotel Donatello
Hotel Donatello
#280 of 411 in Florence
559 reviews
San Lorenzo
Hotel Kursaal Ausonia
Hotel Kursaal Ausonia
#142 of 411 in Florence
1,012 reviews
San Lorenzo
Hotel Cimabue
Hotel Cimabue
#331 of 411 in Florence
484 reviews
Show Prices
Show Prices
Show Prices
San Lorenzo
Galileo Hotel
Galileo Hotel
#236 of 411 in Florence
414 reviews
Hotel Panama
#234 of 411 in Florence
414 reviews
San Marco
Palazzo Ricasoli Residence
Palazzo Ricasoli Residence
#242 of 411 in Florence
678 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Malaspina? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Malaspina

Property: Hotel Malaspina
Address: Piazza Dell'Indipendenza 24, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #287 of 411 Hotels in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Malaspina 3*
Number of rooms: 31
Official Description (provided by the hotel):
With the same hospitality accorded Dante at the Castello di Fosdinovo in Lunigiana, the descendants of the Marquis Malaspina have opened their Florence residence on Piazza dell’Indipendenza to offer modern hospitality with that touch and culture that makes Hotel Malaspina a truly charming hotel.The lady of the house, Benedetta Torrigiani Malaspina, has created elegant rooms with period furniture with inviting halls and parlors, where the intimate atmosphere resembling a private home is enhanced by the excellent comforts, superior among those proposed by 3 star hotels in Florence. Starting with the garage just steps from the hotel (a valet takes your car and brings it back when you want it) and reception open 24h.The TV room and lobby are very pleasant, ideal situations for relaxing or socializing over a cup of coffee or glass of Tuscan wine served by the bar reserved for guests and open from 8 in the morning until midnight.Those staying at Hotel Malaspina for business can also use a conference room which can hold up to 20 people.The pretty breakfast room offers a plentiful buffet with sweet and savory foods, typical Florentine sweets, juices and hot beverages. Guests can obtain all the information they need at the reception for visiting the city and our concierge service makes reservations for tickets to the most important museums and sights, music and theater performances, recommends and makes reservations for restaurants, guided tours and tours to the surrounding areas and transfers to and from the airport (plane and train tickets can also be purchased). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Expedia, Priceline, Agoda, Booking.com, Travel Republic (UK), Ebookers, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd, HRS and Cancelon so you can book your Hotel Malaspina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Malaspina Hotel Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing