Okay, that's probably an understatement. We expected much more, especially since we were on our honeymoon. The hotel was only a couple blocks from a train station, and there was a cute park in front, but these were the only good points whatsoever. The staff is not friendly and was not helpful at all. Anytime we asked a question it was like we were putting them out of their way. The breakfast was just okay; but the worst of our four destinations. The staff entered our room severals times a day, even if we had the Do Not Disturb sign up. We did not feel like "guests". Our room was large, but empty and very plain. The bathroom looked nice, however the lights were broken and their were sewer fumes coming into the room. When we mentioned this to the front desk, their response was to just keep the door closed. We were not impressed with Florence in general. We heard many similar complaints from other tourists we met. If you're not into art, the only good thing about Florence is Piazza Michelangelo where you can see the beautiful skyline of Florence. We tried to get out of Florence, but the trains were on strike so we were trapped. We recommend staying in the countryside of Tuscany and taking a day trip or two to Florence. We didn't encounter these problems anywhere else we went in Italy.
- Official Description (provided by the hotel):
- With the same hospitality accorded Dante at the Castello di Fosdinovo in Lunigiana, the descendants of the Marquis Malaspina have opened their Florence residence on Piazza dell’Indipendenza to offer modern hospitality with that touch and culture that makes Hotel Malaspina a truly charming hotel.The lady of the house, Benedetta Torrigiani Malaspina, has created elegant rooms with period furniture with inviting halls and parlors, where the intimate atmosphere resembling a private home is enhanced by the excellent comforts, superior among those proposed by 3 star hotels in Florence. Starting with the garage just steps from the hotel (a valet takes your car and brings it back when you want it) and reception open 24h.The TV room and lobby are very pleasant, ideal situations for relaxing or socializing over a cup of coffee or glass of Tuscan wine served by the bar reserved for guests and open from 8 in the morning until midnight.Those staying at Hotel Malaspina for business can also use a conference room which can hold up to 20 people.The pretty breakfast room offers a plentiful buffet with sweet and savory foods, typical Florentine sweets, juices and hot beverages. Guests can obtain all the information they need at the reception for visiting the city and our concierge service makes reservations for tickets to the most important museums and sights, music and theater performances, recommends and makes reservations for restaurants, guided tours and tours to the surrounding areas and transfers to and from the airport (plane and train tickets can also be purchased). ... more less
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- Also Known As:
- Malaspina Hotel Florence