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“Very nice hotel”

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NH Firenze Anglo American
Ranked #104 of 421 Hotels in Florence
Certificate of Excellence
Jersey Shore
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very nice hotel”
4 of 5 bubbles Reviewed 5 August 2013

This hotel is a very nice example of a hotel with all of the conveniences of a modern hotel and with all of the charm of Italy. Our room had an incredible 11 or 12 foot ceiling (I can't jump that high) and had a wood sculptured headboard. Just being in the room, you felt that you were in Europe. We only had two complaints which were both minor. One was that the lobby and bar area were not air-conditioned. The other, which made the first relevant, is that their free Wi-Fi doesn't really reach the rooms; you have to use it in the lobby or the bar. The location was good - a short walk into the center of Florence.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blpmargate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,201 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 30 July 2013

We stayed here as it seemed to be relatively good value for a 4* hotel, but it's rating is a little optimistic and is maybe a 3 at best. We arrived at 11:30 and didn't expect to be able to check-in until 2pm as advertised, but were told to come back at 3pm instead.

We moved from our first room as it was dark and small (355) and changed to a slightly larger one overlooking the street. This room was better but still looked tired and poorly maintained. In the bathroom, 4 mosquitoes awaited us.. this was a recurring theme for our 3 nights, not sure where they were coming in from as we never opened the window (aircon maybe) but each night we were stung, managed to kill 8 of them...

One strange thing was the change of bedding each day... the first night was fine, we had a normal duvet and sheets, but on the second and third nights this was changed to a dark grey rug instead of duvet and only one sheet over the mattress instead of two. The rug was significantly hotter than the duvet and scratchy, so we went to reception at 11:50pm and asked for it to be changed (not much fun when all you want to do is just get into bed). 30 minutes later a duvet arrived. We had to go through this same process again the following night despite already asking reception earlier that day to change it.

The wifi is free but heavily restricted; speed 256kb/s, capped 100mb download limit and only a handful of people at any one time. As other reviewers have stated, if you want to use it, do so first thing in the morning otherwise you'll keep getting timed out or not be able to connect at all. The breakfast is ok if you like endless carbs and fruit. If you want a fried egg or anything other than runny scrambled eggs and undercooked fatty bacon you have to pay extra. You can get real coffee instead of the weak stuff from the machines if you just ask.

Location wise, it's fine, a quiet area one street away from the river. It's about a 10-15 minute walk to the center. The reception staff were nice enough, apart from the zombie working the night shift (Jason) who would do anything he could not to be helpful.

All in all, a good weekend break, we came to Florence for the city not the hotel and would choose differently next time if we ever go back. Enjoy your trip!

Room Tip: Ask to see the room first before you commit.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luxium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 30 July 2013

This was an average hotel and on a whole I have found the hotels in Italy not up to the standard of the rest of Europe.

Room was clean but average, service fair and breakfast disappointing. Would not stay there again

Room Tip: Get a room at the back
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Glenys I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 24 July 2013

Florence is a small city and almost anywhere you are you in the centre or very close. NH Anglo American is within walking distance from all the important places in Florence.
The rooms are good and comfortable. Our room even had a balcony although we did not have much use for it. Still, it is nice to have.
Breakfast is of a reasonable standard.
Service is of Italian standard - don't ask for much and don't expect too much.
One thing that I disliked is a low water pressure - not much fun having shower.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank levr7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herefordshire, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 22 July 2013

We stayed in this Hotel for 3 Nights end of May over the Bank holiday , Ideal for a city break in a good location easy walking to all the main attractions and good restaurants.
Good breakfast choice staff very helpful. Rooms rather tired looking ,compact and small bathroom.
Hotel needs updating and a facelift.

Room Tip: Would request to see room allocated , room we had quiet but very small and compact. Needed updating...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tnbjbhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 21 July 2013 via mobile

Wonderful hotel within easy walk of all that Florence has to offer. Rooms are of varying size and quality. I was part of a group and my room was not among the best. Outstanding breakfast buffet! Would definitely stay again and hope for better luck on room.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leejenkins3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 14 July 2013

We stayed at this hotel early july for two nights, and it was a good experience. The hotel has some nice decor, and the service is very good. A guy named Tony is very helpfull, dedicated and professional - some minor issues with our room were solved within an hour after arrival. We also enjoyed that the hotel is situated in a not very buzzing part of Florence, which is still within walking distance (approx. 10 minutes).

Mr. & Mrs. Wiborg from Denmark

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wiborg2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Firenze Anglo American

Property: NH Firenze Anglo American
Address: Via Giuseppe Garibaldi 9 | Porta al Prato, Borgo Ognisanti Area, 50123, Florence, Italy (Formerly NH Anglo American)
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#64 Luxury Hotel in Florence
#115 Family Hotel in Florence
#116 Romantic Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — NH Firenze Anglo American 4*
Number of rooms: 115
Official Description (provided by the hotel):
NH Firenze Anglo American is set in a quiet yet central location in Florence, between the Lungarno area and Borgo Ognissanti. The classically-styled hotel preserves all of its unique original features and reflects a fascinating age of the city. ... more   less 
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Also Known As:
Nh Anglo American Hotel Florence
Nh Hotels Florence
Nh Hotel Florence

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