I booked in for 2 separate stays at this hotel after reading the favorable comments on Trip Advisor. The first booking got to the hotel and they told us the hotel was full and that they had booked us into another hotel. What a shock after a long flight, carrying baggage from train station thru busy Florence streets, only to hear we had to go back to the station to a hotel we had not been able to research etc. The hotel they booked us into was poor.
The 2nd visit their reservation system was again disappointing. for the 2 night stay, we were told that we had to change rooms the 2nd night. This was unacceptable to me and I told them quite clearly how poor that had been. In the end we managed to stay 2 nights in the same room.
The rooms are small,, the bath room very very small. The rooms are adequate, but don't expect anything. The elevator broke down so carrying your baggage up to 6th floor was not fun. The breakfast was very poor with only some bread rolls and jelly. My stay in less expensive hotels in Italy always provided a very good breakfast. The staff were unfriendly. I would not recommend this hotel as you just don't know if your reservation is going to be honored and that gives me a bad impression.
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- Also Known As:
- Medici Hotel Florence
- Hotel Medici Florence