We used Francesco for a transfer from Florence to Siena. As parents extremely worried about our college aged daughter traveling abroad alone, we were concerned about somewhat complex travel instructions from the Florence airport to Siena provided by the school ( intended more for mature adults and graduate students). This required planes, buses, taxis, and trains. Francesco guided our daughter through the entire transfer from the airport to the dorm and was extremely kind, gentle, courteous and professional. He eased our sense of anxiety with the entire process and my daughter was extremely satisfied. In fact, we will be asking him to complete the return trip.
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