I wasn’t too keen on this place. The location is okay I guess, right there next to Pitti Palace, but our room was rather dark and didn’t quite feel clean. The furnishings were odd and the orange walls were a bit much for a jet-lagged traveler. You had to go down a few steps to reach the bathroom which while relatively clean, kind of smelled off and felt creepy.
I was really looking forward to having a drink on the roof top deck/terrace when we arrived but upon climbing the two flights of stairs to get there, it looked like no one had inhabited the space in months and not a drop of liquid to be found. A real disappointment!
The woman at the front desk was the epitome of the classic disinterested, unfriendly hotel clerk with the fake smile and plastic personality. I could have really done without her and her off-putting attitude as she made all of us feel unwelcome. The only reason we chose this place was because it was listed in Rick Steves’ book! Will not return and do not recommend.
- Official Description (provided by the hotel):
- A charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable. ... more less
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