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“Uninspiring and Unfriendly, Dark and Depressing”

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Hotel Restaurant La Scaletta
Ranked #56 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 13 April 2012

I wasn’t too keen on this place. The location is okay I guess, right there next to Pitti Palace, but our room was rather dark and didn’t quite feel clean. The furnishings were odd and the orange walls were a bit much for a jet-lagged traveler. You had to go down a few steps to reach the bathroom which while relatively clean, kind of smelled off and felt creepy.

I was really looking forward to having a drink on the roof top deck/terrace when we arrived but upon climbing the two flights of stairs to get there, it looked like no one had inhabited the space in months and not a drop of liquid to be found. A real disappointment!

The woman at the front desk was the epitome of the classic disinterested, unfriendly hotel clerk with the fake smile and plastic personality. I could have really done without her and her off-putting attitude as she made all of us feel unwelcome. The only reason we chose this place was because it was listed in Rick Steves’ book! Will not return and do not recommend.

Room Tip: Find a different hotel!
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  • Stayed: March 2012, travelled with family
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1  Thank kateinoakland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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669 - 675 of 1,437 reviews

Reviewed 3 April 2012

This was a great hotel with amazing staff. The only negative was the wireless didn't work in our room and we had to go out onto the public patio for it to work. Normally this wouldn't be a big deal, but we had a family emergency occur back home and this made it a bit difficult. Other than that - the location, rooms and staff were so worth the rate. Don't forget to ask them to help you with ticket reservations to major attractions. This can save you a ton of time.

  • Stayed: May 2011, travelled with family
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Thank denise h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

This was our favorite hotel of the 4 we stayed in Florence, Tuscany, and Rome. We had decided to upgrade to a suite, the green to be exact. Was the most spacious, clean, simple but elegant room we have stayed in Europe. Both the bedroom & bathroom were HUGE, and unlike other hotels in Europe you don't feel closed in. Suites are on the ground floor which was nice getting in and out. 2 minute walk to Ponte Vecchio. Only drawback could be that this area of Florence has no nightlife close, which for some people will be a plus. Others that want to go out will have to walk 10-15min. I would definitely stay again!

  • Stayed: March 2012, travelled as a couple
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1  Thank pike17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

This is a GREAT hotel. Super close to Ponte Vecchio, Palazzo Pitti, Giardini Boboli, and the City Center. They have an amazing roof terrace with a stunning view. The staff is super friendly. I'd definitely go there again!

  • Stayed: March 2012, travelled with friends
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Thank ManonXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

We were 4 couples traveling together and 3 couples stayed in a 3 room suite, while 1 couple decided to rent a the purple suite. We were 1 of the 3 couples staying in the 3 room suite. It was a very comfortable and clean hotel. One of the couples did have to stay in the smaller room, which seemed to work out. The other 2 rooms of the suite were a nice size and very comfortable. The hotel is a nice stair way up, but they do have a small elevator that can be used. In addition to the hotel they do have a restaurant and a rooftop terrace which has an amazing view of the city. The hotel staff was for the most part friendly. Some more than others. But regardless, it was a great place for a fantastic price.

The purple suite was awesome but the couple who did stay in there did mention that the street noise was a bit loud.

One thing to note is that the address is 13, which falls in between some 40 addresses on Via Guicciardini. It took us a while to find it.

Room Tip: Choose a room that does not overlook the main road.
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  • Stayed: March 2012, travelled as a couple
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1  Thank debah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

I really loved the location, near to Palazzo Pitti, which is just in the heart of the city. The room was very clean and comfortable. The staff has been very friendly and helpful. Would surely be back again.

  • Stayed: January 2012, travelled as a couple
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1  Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

We recently stayed at Hotel La Scaletta and absolutely loved the location at the end of Ponte Vecchio. We liked not having to walk far in the evening after dinner, and being so close to Ponte Vecchio. The hotel is beautiful inside, clean, the staff was always helpful and accommodating, the rooms simple but nice dark wood antique furniture. The highlight of our stay was hearing the church bells from our window, and the beautiful view....it was magical! Breakfast was plentiful and we enjoyed it.Be sure to check out the rooftop area, the view is spectacular! We didn't make use of their restaurant, but will definitely stay here again next time we visit Florence!

  • Stayed: November 2011, travelled with family
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1  Thank bellador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Restaurant La Scaletta

Address: Via Guicciardini 13, 50125, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #56 of 410 Hotels in Florence
Price Range: £58 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Restaurant La Scaletta 3*
Number of rooms: 14
Official Description (provided by the hotel):
A charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable. ... more   less 
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