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“Lovely boutique hotel in the heart of Florence.”

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Hotel Restaurant La Scaletta
Ranked #54 of 411 Hotels in Florence
Certificate of Excellence
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Lovely boutique hotel in the heart of Florence.”
Reviewed 11 May 2014

Located just below the Ponte Vecchio, this hotel is in an excellent location to experience all that Florence has to offer. There are a few stairs to climb, though the quaint yet tiny lift will take you up most of them. As long as you don’t have mobility issues then, then this place is a great choice for a 3 star hotel with character.

Most of the rooms appear to have been recently refurbished and ours was done to a good standard, with ample space and storage. We had a view of the Boboli gardens, but would recommend asking for the top floor as the view is over neighbouring roofs. The roof-top terrace is a great spot for a drink or meal, with stunning 360 degree views of the city and gardens. We enjoyed a drink and breakfast on the terrace. The restaurant menu seemed reasonable and would be a lovely setting (again the roof-top terrace is used for this), but we did not take the opportunity to experience it.

The staff were very helpful, from the booking process through to accommodating our needs throughout our stay. We will certainly consider staying here again when we return to Florence.

Room Tip: For a quieter room, with a view of the Boboli Gardens, request a room on the top floor.
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Ellerby27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 12 May 2014
Dear Mr. L.,

Thank you very much for the nice review! It's great to hear that you enjoyed your stay in our Hotel and we hope to welcome you back in the future.
All the Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Sao Paulo, SP
1 review
Reviewed 10 May 2014

Room is all about you see in great magazines. Huge bathroom with cozy bathtub, nice shower for perfect relaxation after a walking day. Breakfast is served in a terrace with viewing to Pitti Palace and Boboli Gardens. Staff really demonstrated genuine confer with your comfort. Nice location. I definitely recommend to everyone!

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Marcelo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 12 May 2014
Dear Mr. M.,

Thanks for the kind review. Customer satisfaction is our objective and when we hear words as you wrote we are really happy.
Hope to welcome you back in the future.
All the Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amherst, Massachusetts
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 April 2014

Best things about this hotel: great location, quiet, clean, breakfast on the roof with stellar views of Boboli Gardens. We hired a great personal guide for a few hours who took us to little craft/jewelry workshops in the neighborhood. So nice to get off the main tourist route for a while.

  • Stayed April 2014, travelled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Janet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 1 May 2014
Dear Mrs. J.,

Thanks for the nice review! We hope that you'll be back to our Hotel and that next stay will be really perfect.
All the Best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level 6 Contributor
91 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 April 2014

We have stayed at La Scaletta 3 times in the past 10 years, and each time seems to be better than the last. The room rate is very fair, the breakfast is good, and the staff could not me more friendly and helpful. We visited recently in the off season and were lucky to get one of the newly renovated rooms. It was beautifully laid out, had a nice view of the courtyard, and had modern fixtures in the bath with a huge shower. Our stays at La Scaletta have helped to make Florence our favorite city to visit in Italy. Thank you La Scaletta and its wonderful staff.

Room Tip: The newly renovated rooms are great, but the no one would be disappointed with one of the older room...
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  • Stayed March 2014, travelled as a couple
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Helpful?
Thank korbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 25 April 2014
Dear Mr. K,

Thanks so much much for the kind review! All the staff send you a big hug and hope to welcome you back in the next future. We're glad that you enjoyed the renovated rooms and Florence is honored to be your favorite city in Italy.
All the Best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 April 2014

We absolutely loved our stay at La Scaletta. The most striking thing about our room was the incredibly picturesque view from our open windows out on the Boboli Gardens with the lovely Kaffeehaus in direct view. And best of all, our very comfy bed is positioned so you can look out at that view directly out at that view from bed.

Pros: Extremely clean, modern furnishings, comfortable linens, wonderful bathroom, charming roof deck that overlooks the Florence rooftops, incredibly convenient location that's also a little bit away from the crowds, and a great value.

Cons: Our wi-fi was very spotty during our stay which made life a bit difficult since we were using it to keep up with things back home using our wi-fi connected devices. The staff did try to reset the router to hopefully improve the performance, but it never quite worked well. (FYI - there is also citywide wi-fi available in major spots around town, which we used a bit.) Otherwise, very small nitpicky things like the 2-person-limit elevator was a bit challenging.

Would absolutely stay here again, especially if I can get that lovely view again!

Room Tip: Book a view overlooking the Boboli Gardens in the rear of the hotel.
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  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank acardwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 8 April 2014
Dear Mr. A.,

Thanks so much for the kind review and we are happy that you enjoyed your stay in our Hotel and the view from your room.
We are fixing the wi-fi connection to make it perfect.
Hope to welcome you next time we wish you All the Best!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heidelberg, Germany
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2014

The hotel staff is attentive and friendly. The location can simply not be beat, including the roof top terrace. Many restaurants, bars, cafes in the immediate vicinity, and all of the sites, minor and major, are nearby. Food is excellent. Will stay here again.

  • Stayed March 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Christian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 4 April 2014
Dear Mr. C.,

Thanks very much for the kind review and for the postcard that we received today! =) A nice touch!
We really hope to welcome you again in the future!
All the Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Villette-d'Anthon, France
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 March 2014

Location : Perfect just 2 min walk from Ponte Vecchio! a great spot for visiting Florence!
Hotel room : we booked a standard room and the room was very cleaned , well disposed with nice bathroom! With a prosecco offered on arrival in the room !! so great!!

The hotel has a terrasse where u can have an amazing view of the town!!

Staff was very polite and helpful!

One bad point was the wifi! I dont know if it works everywhere but in our room, wifi was not working! The room was a bit far from the reception so...
Couldnt sleep well because of maintenance and workers down the window!

But overall we really enoyed our stay and we will rcommend it for couples for ex!!

Stay End of march 2014

Room Tip: Room 44 : no wifi
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FRANCOIS m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review, 30 March 2014
Dear Mr. F.,

Thanks for the nice and kind review and we are happy that you enjoyed your stay in our Hotel.
To improve our Hotel we are doing some works and we are sorry if the noises didn't give you the possibility to sleep longer, for this reason we hope that you'll back anyway to our Hotel so we'll drink a glass of wine on the terraces next time.
All the Best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Restaurant La Scaletta

Property: Hotel Restaurant La Scaletta
Address: Via Guicciardini 13, 50125, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #54 of 411 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Restaurant La Scaletta 3*
Number of rooms: 14
Official Description (provided by the hotel):
A charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable. ... more   less 
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