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“Wonderful Hotel..Exceeded expectations!”
Review of Hotel Alessandra

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Hotel Alessandra
Ranked #35 of 421 Hotels in Florence
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Hotel..Exceeded expectations!”
Reviewed 24 June 2011

My sister and I recently stayed in Room 15 and enjoyed a lovely view of the Duomo out our window. The location is perfect and allows for an easy walk to just about anywhere you want to go in Florence. The staff is superb, especially Monti who went out of his way to make us feel welcome. Monti is a charming and funny man who could give seminars on hospitality....he is THAT good! I hope to return to Florence, and will most definitely stay at Hotel Alessandra! Ciao!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SRreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 25 October 2016
So happy that you had such a great experience with us. We hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,705 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
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English first
Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2011

I spent 4 days at the Alessandra and was completely satisfied. The staff was outstanding and did everything they could to make me comfortable--great directions, a cab at 5 a.m--free internet with a printer, and a recommendation to the best local restaurant I ate at in Florence. Very nice clean quiet rooms--a good breakfast- complimentary expresso or cappiciano. I will be staying there again when I return to Florence--they made it feel like home

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lloydadams3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 25 October 2016
So happy that you had such a great experience with us. We hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colleyville, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2011

We loved the location and staff at this hotel. We were blocks from all the action while on a quiet street. The staff provided us lots of tips on great Trattoria's for dinner and lunch. Plus hotel had free internet. Monty made sure our trip was memorable.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BigTex21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 25 October 2016
So happy that you had such a great experience with us. We hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middleton-on-Sea
1 review
Reviewed 19 June 2011

Due to a self inflicted admin mess up on our multi location holiday we arrived at this fully booked hotel 3 days early! The staff couldn't have been more positve and helpful. They somehow managed to find us a room (albeit a different room for each night! ) and even moved our cases for us while we were out enjoying Florence. For two of the nights we were in upgraded rooms but were only charged the original quoted price. Wonderful service, happy staff, good rooms, quiet location in the heart of the action. What more could you ask for?

Room Tip: Rooms 7,15 and 20 all overlook the quiet road.
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LesGreen5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 25 October 2016
So happy that you had such a great experience with us. We hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kailua
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2011

Hotel Alessandra is perfectly located for exploring Florence on foot. I have two young children traveling with me and wanted to avoid excessive walking to destinations. One can reach the both the Dumo, Ponte Vecchio and the Uffizi in five minutes of walking at most.

The desk staff is very friendly at all times and the rooms are spotless. There is an aged charm about the rooms that my children and I enjoyed very much. Wi-fi is free, a huge bonus for keeping in touch with family or looking up restaurants/shops nearby.

Breakast is included, with a little something for everyone. We enjoyed the brioches with various fillings but also appreciated the hard-boiled eggs after a week of carbo-loading! The cappuccino is fantastic, and arrives with a smiley face of cocoa on the foam. The kids were offered hot chocolate each morning as well. I was very pleasantly surprised at what a lovely experience we had in a two-star hotel!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LanikaiMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 June 2011

WOW... words canNOT express how much we loved this hotel! Location was GREAT, staff was beyond AMAZING, breakfast was yummy! As you can tell, we loved this hotel! The owner was super helpful! Anything you need, he and the rest of the staff were there to help and were genuinely happy to! I would definitely return and would recommend to anyone!!! :)

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank new2traveling4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
3 reviews
Reviewed 11 June 2011

We were very pleased with our holiday at the Hotel Alessandra in Florence. The friendliness & helpfulness of all the staff were beyond words. Location was fabulous: on a quiet street near the Ponte Vecchio, the rooms were very clean, light and well-appointed and the breakfast- with smiling cappuccinos- was delicious and more than adequate. Our stay with Hotel Alessandra made the trip so much more wonderful. We would highly recommend it to other visitors who are looking for a reasonably price hotel with a convenient location, helpful staff and lovely rooms.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Renie3875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alessandra

Property: Hotel Alessandra
Address: Borgo Santi Apostoli 17, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #35 of 421 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Official Description (provided by the hotel):
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
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