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“Great value”
5 of 5 bubbles Review of Hotel Alessandra

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Hotel Alessandra
Ranked #34 of 421 Hotels in Florence
Certificate of Excellence
Maryville, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great value”
Reviewed 10 November 2013

We stayed here for 2 nights in October. The hotel is in a great location with easy walks to all of Florence's sights. Nice spacious room. You do have to walk up at least 1 flight of stairs to get to the lobby. Then, either continue up the stairs or send luggage up in a tiny elevator. Very friendly staff to meet you at the top. We had a car, which I definitely do NOT recommend, and tried to follow the hotel's directions to a parking garage. We couldn't find the garage and finally decided to park somewhere else. Nice small roof terrace where we shared a bottle of wine with view of the Arno.

Stayed October 2013, travelled as a couple
Helpful?
Thank vols_fan1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 15 November 2013
You said it all! Lots of stairs, very central, great terrace for sharing wine, don't bring a car. We think that's all sound advice. Thanks so much for taking time to give us a review!
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1,696 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
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English first
Los Angeles, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

We only got to stay one night in Florence, sadly, but I'm so glad that we chose to stay at Hotel Alessandra. The location was perfect- we were able to drop our bags off, walk around Florence and easily find our way back. The room was terrific (we paid for the room with the view of the River Arno- to die for!!) and Monte is a wonderment!! He carefully talked us through where we should go, what we should see and great places to eat. I wish we could have taken him with us!
Simply a delightful person!!
The night before Monte arranged for a taxi to take us to the airport, which arrived promptly at 7am as requested. And the hotel even provided a terrific continental breakfast so we could eat before we had to leave.
I'm happy to say I booked Hotel Alessandra after reading the wonderful reviews on tripadvisor, and now, in turn, I'm chiming in and saying, "Go here- it's great!!"
Happy travels!!

Room Tip: I was glad we paid the extra to have the view of the River Arno, it was fabulous. The room was very...
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  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Kimshelley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 11 November 2013
Now there is a great idea - a pocket sized Monti for guests onwards travels once they leave us! We will have to get working on that one! Thank you so much for your comments, and it's great to have you in our "club". Join us on facebook too - where we have a great community with previous and future guests exchanging great info!
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Shelby Twp., MI
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 November 2013

We stayed 6 nights at this hotel. Found the rooms spacious, comfortable and clean. The steps should be considered for someone with physical problems, but for us were fine. We felt very well cared for by all staff members. Be sure to ask for restaurant recommendations, we made a couple of poor choices before asking. The restaurants all have similar menus, so get directed to the ones that aren't just for tourists. All with in easy walking distance.
Everyone mentions the location and we would agree. It ends up being in the middle of attractions that you will want to see on both sides of the Arno.
Nice to hear horses clopping and bells chiming right out the window, you could imagine that in another time. Very historic experience.

Room Tip: Junior suite was a big room with a king sized bed, daybed and chair. Comfortable.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hollyShelbyTwp_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 7 November 2013
You are right! Are steps are widely discussed (here, on facebook, on G+) and rightly so. Our hotel is not the perfect match for everyone and we want no-one having difficult surprises when they arrive. But with the right attitude and physical capabilities, our stairs are a superb free work-out: more ice creams for everyone! Thank you so much for taking the time to comment.
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West Hartford, Connecticut
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 November 2013

We stayed for 6 nights visiting our daughter who is spending a semester in Florence. From the time we arrived until the time we left we felt extremely welcomed. Anna (mom), Andrea (son) and Monte will do anything they can to make your stay perfect. Advise for things to do, restaurants, tours, etc. If you needed anything all you had to do was ask. The Alessandra was the opposite of a cold, stuck up hotel with a fancy lobby. We stayed in a suite that overlooked the river. The room was big, old world and clean with a private bath. The breakfast was great, offering cold cereals, milk, canned fruit, hard boiled eggs, yogurt, toast, jams, croissants, lemon cake, cheese and prosciutto. They have American coffee or Cappuccino or Espresso. From the airport you can take a cab $20 Euro or shuttle $6 Euro each to the train station. It is about a 10 minute walk from there. The location was very central. As everyone mentions, there are stairs. One flight up to get a small lift elevator or about 4 flights up. With all the fantastic food that Florence has to offer the stairs can be a good thing! I would stay there again in a heart beat!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hotpep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 7 November 2013
Thank you. Really thank you. Reading this stuff, with so much detail, so much great feedback for us really help us understand and refine our product/service. It's the very best market research in the world. Thank you all for making it happen.
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Moscow
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 3 November 2013

The hotel is sited close to Arno river. The location is perfect - with a walking distance to everything. We travelled by car and placed the car at the garage recomended by the hotel which is five minutes on walk from the hotel. We followed the instructions of the hotel how to get to the garage, though our GPS offered another route. And we had no problem to get to the place. We had a room with river view which was really great. Together with hourly bell, terrace with river view friendly attitude of the staff, the general atmosphere is unique. The room is rather big and well equipped. Breafast is good with nice coffee. The selection is not big but everuthing is fresh and tasty. When I visit Firenze again, will no doubt stay in the same hotel.

Room Tip: We strongly recomend room with river view
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DimaPhantom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 4 November 2013
Always believe humans over GPS systems! Especially in the tiny back streets of Florence. Glad you love it - and we hope you will be back.
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Melbourne, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 October 2013

We stayed at hotel Alessandra for four nights at the end of our 5 week holiday in Italy and were not disappointed. As mentioned previously the staff are warm, welcoming and very efficient. The rooms are spacious and comfortable and the position of the hotel couldn't be better-close to all of the main tourist sites and good restaurants yet tucked away in a quiet street. I agree with Andrea about the stairs, they are a good workout but then again all of Italy is. You get fit exploring all of the wonders of Florence and then you can enjoy the delicious food without any guilt. Thank-you Monty for your personal care. You were there when we checked in and took a personal interest in us each time we passed reception. You are a ray of sunshine!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 4 November 2013
And this was a pleasure to read! Thank you so much - you have given us a reason to start our day with a smile!
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Eastbourne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2013

On a 10day business trip around Italy, moving hotels and this one the best...4th floor but large open feel, clean, friendly concierge, fab location with roof top glimpse of the river, feature-full room with parquet flooring and although no en suite really made the trip uplifting. Decent breakfast with cappuccino and cake/croissant. Peek a other rooms - better! Definitely try and book for next trip. A little extra makes the difference!

Stayed October 2013, travelled on business
Helpful?
2 Thank Richard f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 4 November 2013
We really do have a range of rooms, all sizes, all different views, all different facilities! We would love to see you back in the future - let's hope business sends you our way again.
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Additional Information about Hotel Alessandra

Property: Hotel Alessandra
Address: Borgo Santi Apostoli 17, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #34 of 421 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Official Description (provided by the hotel):
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
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