Although we have yet to stay here due to a list minute change of plan, I felt compelled to write a review because of the positive experience I had corresponding with the staff. Not only was Andrea willing to waive any cancellation fees, he was sympathetic and understanding of our situation. That was not the situation with other hotels we had to deal with. We will definitely be staying here when we rebook in the fall.
- Official Description (provided by the hotel):
- Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more less
- Reservation Options:
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