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“What a service!”
Review of Hotel Villa Liana

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Hotel Villa Liana
Ranked #92 of 411 Hotels in Florence
Certificate of Excellence
diani beach
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“What a service!”
Reviewed 4 July 2013

Our room was on a fantastic location in the middle of a lovely garden, free parking, wi fi , good breakfast and flexible check out times, just what we needed! The staff was friendly and ready to help you with anything. We hope to be back soon.

Room Tip: If you like to look out in a quit garden, ask for a cottage room
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
4 Thank safarikees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
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English first
Guwahati, India
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 5 June 2013

I love the hotel for its interiors. It has this whole old world charm to it...very rustic. The hotel had a beautiful garden. The tea room is very nice.. had books and tv's and dvd's.. all kind of teas.. coffees and drinks for the kids too. The breakfast spread was good. I love the location too.. quiet place to stroll in the narrow streets. I would love to go back just to stay in this hotel.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank AngkitaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa L, Direttore at Hotel Villa Liana, responded to this review, 5 July 2013
Dear Madam,

Thank you for your review and we are happy to have made your stay enjoyable.

We hope to welcome you again in our hotel in the future.

A warm greeting from all the staff of 'Hotel Villa liana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2013 via mobile

We stayed for 6days
Staff: unhelpfull , not organised , NOT professionnal. We arrrived in the afternoon, there was no parking place for the car (knowing that we paid for one),the receiptionist doesn't know how to greet his clients ,not a smile , not a welcoming phrase .Arrogant(we didn't pay for that..). No one will explain to you what you can do in the surroundings. We asked them to book us a table for 2 in a restaurant, told us he did , but once in the restaurant we discovered that there was no reservation at all! Went at the reception the next day to get further explanation about this incident the guy was off on a weekend. Unreliable staff! And not pleasant to interact with (except the night's receptionist).
The reservation included a basket of fresh fruit waiting for us at the arrival , we didnt get it .

Room:ground floor
Thin walls , we could hear everything happening above/next to us (neighboors, the staff preparing the breakfast at 5am ..)Poor decoration . No problem with hot water.

Room Cleaning service:
bed sheets change at the 3rd day and bathroom cleaning at the 3rd day.
We difnt encouter any problem.

Wifi:unreliable in the rooms. You have to move to the lobby if you want a good connection.not practical at all.

Breakfast: erratic service. . Canned fruit salad ,1st low price/quality ham. Nothing fresh.Dont expect a good italian charcutrie ..

The only positive note is the location:15 to 20mns to get yo the famous Duomo piazza(get ur map, dont expect to get one at the reception desk!)

For 90? to a 130 the weekend for 1 night ,
Will definitly book another hotel next time.

Helpful?
4 Thank Orl313
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tel Aviv, Israel
Level 5 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 April 2013

The hotel has aged somewhat and what was once "charming" now seems a bit old and worn out. We asked for a double room and got two single beds. The shower leaked on the floor and the drains in our shower and our kids weren't working very well - we stood in water during the shower. Water pressure and hot water was not the best. There were no English language channels - no news, etc. Breakfast service was erratic - waiter not the best. Also, cheeses were all plastic wrapped or dried out, fruit salad was canned. Next time we are in Florence we will upgrade. Wi-fi was spotty - sometimes worked, sometimes not.

Room Tip: If you do stay there, ask for a room facing the back garden.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank RBH-TLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trondheim, Norway
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 March 2013

This hotel is actually a bed&breakfast as they have no lunch or dinner. The breakfast is typical of southern Europe with some cakes, bisquits and croissants, coffee and tea. However they do have juice, cereals and fruit as well, and at least one day there were boiled eggs.
The location is ok, a bit to the north of centrum. Walking distance to the conference center (Fortezza da Basso) is 20-22 minutes, to the railway station (Santa Maria Novella) 3-4 minutes less and to the Duomo you walk in 15-17 minutes.
Some reviewers complained about noise at the hotel. There is some street noise in rooms facing the rear side of the hotel (north-east) but I think it cannot be avoided in Florence. For some reason ambulances use their sirenes at all hours whether streets are empty or not.
Taxi from the airport (Peretola, to the west of the city) costs Eur 20 in daytime, otherwise Eur 23 plus 1 Euro per piece of luggage. I paid a little more (Eur 29) when I returned to the Airport but then I left at six in the morning and the taxi had to wait for me for some minutes.
I stayed in room 28, on the top floor. A spacious room with beautiful roof paintings. The bed was rather hard but that suited me well. No problem with water pressure (as other reviewers have experienced).

  • Stayed March 2013, travelled on business
    • Value
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Helpful?
2 Thank OneNorwegian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Quebec,
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 February 2013

We stayed for a second year in a row at this very nice little hotel , walking distance from Florence center without being in the middle of the crowd . Rooms are big , very clean , staff is nice. We saw reviews saying it was noisy but some expect to have everything for nothing. Great little breakfast .Honestly a very good spot to remember . Not pricy for the quality of what you get . You can then spend the difference on what is really worted.
Absolute sensationnal little Trattoria near by , Cesarino Trattoria , a real discovery . far away from the tourist places near Duomo . Simple decor but unbelievable food , great wine and friendly staff . Don't miss it . We travel all over the world and I can easily say that , for the location , price and comfort , Villa Liana is a sure bet . If noise bother you , get some ear plugs to sleep...

Room Tip: room upstairs are the best as you are still in a building that is near a century old
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barbandkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 December 2012

I just stayed at HVL with two friends for a short break in Italy and had a great stay.

The hotel is out of the town centre and is probably about a 20-30 minute easy walk from the central train station.

The building is beautiful. The rooms are very Italian - basic and functional, which was all we needed.

The reception team were helpful and informative. They spoke good English and encouraged our attempts at speaking Italian. They helped us work out the best way to get around and even checked train times for us to get to Pisa. They even went to find us chocolate biscuits one night when we had a desire for something sweet.

Breakfast was not the best in the world but perfect for us. Coffee and tea, fruit juice, water, sweet cakes and pastry, cereals, hams and cheeses, breads, fruit etc. It wasn't 'waited' but a very informal 'help yourself' affair.

Wifi is available but it wasn't always a great connection. It didn't work in our room for example and only really worked well in the main hall/lobby. They also had a PC for general use too.

I loved the hotel and would definately stay there again if I return to Florence.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank miss_g_2406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Liana

Property: Hotel Villa Liana
Address: Via Vittorio Alfieri 18, 50121, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#103 Business Hotel in Florence
#107 Family Hotel in Florence
#135 Romantic Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Villa Liana 3*
Number of rooms: 24
Official Description (provided by the hotel):
Sojourning at Hotel Villa Liana means staying in an oasis of tranquility even if you are staying in the historical center of Florence. Hotel Villa Liana, antique aristocratic villa from the XIX century and former consulate of the British Empire, is situated in a residential neighborhood a few minutes walk from the Santa Croce square, the Florence Dome and Galleria dell’AccademiaThe Jewish synagogue is closed to the Hotel. ... more   less 
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Also Known As:
Liana Hotel Florence
Hotel Liana

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