Hotel Giglio has a central location for visiting all of Florence's wonders. Our visit to Florence was a somewhat brief but eventful one. After enjoying the hotel's comfortable rooms, coffee bar and breakfast lounge, we were prepared to leave when we found our passports missing - yup, we were sure that wouldn't happen to us! Over the next few hours, Marco and Manuela did everything possible, sleuthing, comforting, directing and being very patient (we had already checked out!) in getting us onto the next available flight home.Manuela's infectious smile and gracious way kept us calm while Marco tracked down the necessary restaurant owner (scene of the crime) and had him meet us to hand over our lost passport bag - intact! They were life-savers and don't let Marco's cool demeanor throw you - he's a pussy cat. Hotel Giglio is a true comfort zone in Florence and they're very good under pressure! Stay here! They'll take care you, even if you're unable to do it yourself.
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- Also Known As:
- Giglio Hotel Florence