I booked a 7-night stay over the New Year period largely on the strength of customer reviews on here and on booking.com, and because of its central location (a five-minute walk from Piazza San Marco). The positives: as many others have remarked, the hotel staff are extremely friendly and helpful, and they put on a good spread for breakfast each morning. The negatives: you can hear everything that goes on in the hotel, especially during breakfast (7.30-10.00) and room service, meaning we got very little sleep during our stay. This was compounded by the fact that our room was right next to the toilet, meaning there was even more commotion outside our door. The room itself wasn't very clean - the floors were very dusty and dirty, and I found stains on both the duvet and the bathroom curtain. There was damp all over the wall in the en-suite bathroom and the towel warmer was also rusted and dirty. Overall, I would say this hotel is not good value for money and would not recommend staying there: I have had much better experiences and spent less in other three-star and indeed four-star hotels.
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- Also Known As:
- Giglio Hotel Florence