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“Great location , food terrible, staff friendly” 3 of 5 bubbles
Review of De Lanzi

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De Lanzi
Ranked #260 of 421 Hotels in Florence
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great location , food terrible, staff friendly”
3 of 5 bubbles Reviewed 20 October 2011

This was in a great location, the staff were very friendly and extremely helpful. Rooms were very clean but a little old and tired looking. If you don't eat here it would be a great place to stay. The breakfast was very poor. I couldn't eat anything even fruit was frozen , cheese was dry and old and the bread stale. plenty of cafes for a nice breakfast

  • Stayed June 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jeanette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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English first
Des Plaines, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 September 2011

The hotel is in a GREAT location, it is steps from Piazza del Doumo and walking distance from the Historic City Center (Piazza Segnoria, Uffizzi, Ponte Veccio) and the Train Station. We agree with other Trip Advisor Guests we did love the location!! The service was good but future guests need to know the hotel is VERY simple and the rooms seem old, breakfast is very plain and not very tasty. The biggest complaint we had was that they seem to turn off the AC in the middle of the night and we woke up a couple of times sweating. Also they turn the AC off at around 8:30 am so it is hot/humid while you are getting ready/dressed. Because of the heat of the Italian Summer this, to me, was extremely annoying (I understand they want to save electricity but it should not be done at the expense of the guest's comfort. We had to call the front dest continuously to have them turn on the AC (There is AC control in the room but it does not really work) If they address the AC situation I would rate them higher. Also, as other Trip Advisor members pointed the GROM gelatto shop across from the hotel was AMAZING, a must have!!

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank J Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 12 September 2011

Excellent location, just off the Duomo and quite easy to find. Definitely would recommend this to anyone visiting florence as you cannot get better location than this. I was suprised how quiet it was inside, (but the cathedrale rings at 7am and 8am in the week and at 8am on sundays, but didn't find this a problem for the excellent location). Air-con worked, Clean room and ensuite bathroom clean (cleaned+stocked daily), breakfast was good, bread, crossiants, some ham/cheese and coffee/hot chocolate and juice limitless. Staff were friendly and spoke good english. A good place to stay for a city-break, reliable, safe and clean. ps A self-coding safe in bedroom which was handy! I booked this through lastminute.com.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Torina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 5 August 2011

One block from the Duomo, yet quiet. Decent rooms and bathrooms. Very clean and an excellent value. A/C did not work in one of our two rooms. Friendly staff and an average breakfast buffet. Pet friendly. 5 euros extra for wi fi.

  • Stayed August 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Collazzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 12 July 2011

This hotel was pretty difficult to find. We found the street, but the numbers are all out of order, so we pretty much knocked on every door on the street asking for this hotel. In the night however, you can probably see it quite easily from the tacky neon lit sign. When we walked in, I was pretty disappointed from what I saw from the photos, but sheets and bathroom were clean, which were most important. The decor was just very dated.
The location is wonderful. From the breakfast room, you can see a small sliver of the Duomo, which is great when you want to take a mid-day shower. Breakfast was included, and it was pretty good, with coffees, teas, fruit, pastries, salami and cheeses, yogourt, etc
One thing to note though is that the staff is completely useless. We asked for directions to a restaurant, and the young man pointed us in the complete wrong direction... we asked the hotel to book advanced tickets to Uffizi and they couldn't, and didn't follow up on it, so we had no idea whether it was booked or not. Only the morning staff (the manager) handled things, so if you asked anyone else, they weren't able to help. We asked to change the room because the air conditioning wasn't strong enough and was told to ask the manager the next morning, we asked about the Chianti wine tours, and they didn't know the price, etc
Overall, we think this hotel was pretty reasonable, it was good value. If they had free internet access I would be tempted to give it a 4-star considering its price but the lack of internet and service did prove to be a little inconvenient.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank TorontoTravelBugz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater, Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 June 2011

My mother and I had reservations at De Lanzi, and were surprised with the offer of upgrading to their nearby apartment, for the same rate. The staff helped us walk our bags the couple of blocks to the newly refurnished apartment. It was very clean, newly redone, with huge shuttered windows that opened right onto the Piazza della Repubblica . . . and (I'm not kidding) as we arrived a woman was singing opera right below our window. We loved our stay there and would heartily recommend it.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank love2travel43552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 13 June 2011

De Lanzi is brilliantly located near major attractions and is across the road from GROM, an amazing gelati shop! The hotel rooms and breakfast are basic but comfortable, the reception staff are very friendly and helpful. Would stay here again.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lozzie87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about De Lanzi

Property: De Lanzi
Address: Via Dell'Oche 11, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #260 of 421 Hotels in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — De Lanzi 3*
Number of rooms: 44
Reservation Options:
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Also Known As:
De Lanzi Florence
De Lanzi Hotel Florence

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