Alert! Be careful of entrances to floors!
Have to press buzzer that is over unorotected open concrete stairwell in order for large door to open AT you with no room to maneuver. No safety warnings! No protection! No handrails! No rug on these stairs!
My husband was victim to this scenario, falling down the 12 steps backwards with no protection and no rail to grab. Broken neck, massive scalp lacerations, other fractures, hematomas and contussions ruined our entire vacation ,,, and our lives for many a time to come.
Management would not be named & gone; rep expressed no concern. 3 staff were very helpful onsite.
Hotel management absent & rep expressed no interest or sympathy. 3 staff are to be commended for their service.
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- Also Known As:
- De Lanzi Florence
- De Lanzi Hotel Florence