On the plus side: good location, a few blocks from the Duomo and Campanile. For a budget option, it didn't feel particularly unsafe or dirty. It's fairly unattractive on the inside (ugly bedspreads, puke-colored floors) and up several long flights of stairs when dragging luggage, but I more or less expected this for the price we paid. It was fairly quiet at night.
Absolutely unacceptable is the fact that we chose it because it advertised air conditioning, and it emphatically did not have air conditioning. There was a bit of a run-around on the first night we got there about it, with one of the girls at the front desk mentioning something about having to ask the day manager. They claimed they turned it on, but our room never got one jot cooler. This might have been all right, since it was only the beginning of June, but the windows lacked screens. When we opened the windows in absolute desperation for some air, we were visited by every insect in Florence.
Other problems: the breakfast was standard Italian fare, which would have been fine if the milk products had been properly refrigerated. The staff was indeed multilingual, but not particularly helpful. The shower is one of those European deals, with a shower head on the side of the wall and no stall. (Not a big deal if you're expecting it, but we weren't.)
When we checked in after getting off a very delayed train, we learned that if we'd been just a few minutes later, the hotel would have closed, locking us out without accommodations for our first night in Florence. Be sure to arrive before midnight if you don't want this to happen to you.
I used to edit budget Italian travel guides, and believe me when I tell you that there are better budget options out there, even in Florence. This is one of these places that looks great on the website but ultimately disappoints in almost every way.
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- Also Known As:
- Chiazza Hotel Florence
- Chiazza Florence