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“Ugh.. Service was HORRIBLE and with ATTITUDE”
Review of Gucci Cafe

Gucci Cafe
Ranked #401 of 2,703 Restaurants in Florence
Cuisines: Italian, Cafe, Mediterranean
More restaurant details
Restaurant details
Good for: Business meetings, Romantic, View
Dining options: Brunch, Lunch, Drinks, Breakfast, Dinner, After-hours, Free Wifi, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighbourhood: Uffizi
Santa Clara, California
Level Contributor
60 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Ugh.. Service was HORRIBLE and with ATTITUDE”
Reviewed 13 April 2014

Okay, so some things i can be tolerant, but attitude is not one of those things.

We had stopped in mid-afternoon for some wine and lite snack food. They would not let us purchase a bottle of wine (except for the sparkling) unless we ordered an entree. While the place was empty, they directed us to sit at a table that was wet (because of the rain). We of course didn't sit there.

It seemed that it was all they could do to serve us. It was horrible and the attitude is not only unacceptable, but unappreciated as well. Don't waste your time or money on this place. Maybe the food is good, but I will never know..... I can't get past the horrible service and attitude.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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559 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
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London, United Kingdom
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Surprisingly good and great value”
Reviewed 5 March 2014

Great selection of wines, limited but very good food menu. Teeny restaurant so you may have to wait for a table but plenty to look at as it's in the middle of a bookshop/museum. Reasonable prices and good quality - desserts were excellent

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank jolo336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groningen, The Netherlands
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Wonderful”
Reviewed 26 February 2014

A very stylish venue, with good food and excellent staff. You can browse through beautiful books while having a very good cup of coffee. And...the museo is worth your visit too.

Visited September 2013
Helpful?
Thank mrsdenjette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“gucci,what else”
Reviewed 31 January 2014

It was interesting to see all the old Gucci products, and the Development of the brand. However I think it is a pitty that there isn't more about how the make the products.
The design of the displays and the layout of the museum is also done very nicely and the entire museum lives up to the Gucci brand.
I also recommend trying the Gucci Restaurant in the museum

Visited June 2013
Helpful?
Thank MICHAEL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
54 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Haute cuisine”
Reviewed 10 January 2014

Unless you're quite lucky, I would recommend booking a table in advance. The restaurant has only limited capacity, and the central location (Piazza della Signoria) and the superb quality of the salads, pasta (don't miss the spaghetti with bottarga), meat and excellent wine-list (a Bolgheri Felciaino for 18 Euros is to be recommended) attract a discerning public. Service couldn't be better, and the ambiance a delight. Four of us chose different dishes, and we all reckoned that 5 stars would be just right.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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