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“So, so but right price”
Review of Residence Leopoldo

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Residence Leopoldo
Ranked #41 of 317 Speciality Lodging in Florence
Certificate of Excellence
Reviewed 30 October 2013

Pros: plenty of space, clothes washer and fairly convenient. You can catch public transportation to city center from square and pick up groceries at COOP also on square.

Cons: minimal kitchen with no lighting to work under, aesthetically cold, thin walls and management was nice but not very attentive (late for check-in and day late providing additional toilet paper requested, so we ran out). Place was also quite damp but so was the weather.

Overall, so, so but right price if you are not looking for character in a place.

  • Stayed: October 2013, travelled as a couple
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Thank starrways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 6 November 2013

Thank you for having lost a bit of your time to write this review. I take note of your precious observations to improve our service best.
King regards

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Reviews (119)
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17 - 23 of 119 reviews

Reviewed 19 October 2013

We made very last minute changes to our Florence stay, searching frantically for a new place to stay the night before we were due to arrive after hearing our previously booked hotel had bed bugs. We booked Residence Leopoldo online through Tripadvisor after reading good reviews - and having little option left for the following day!
We were met by Katarina to check us in, she provided us with a map of Florence and gave us some good recommendations for the city, as well as letting us know our transport options. There is a bus that comes to the square out the front, just 5 minutes or so into the centre.
Being a small apartment rather than a hotel we were not expecting much, and the place doesn't have much atmosphere but it was quite big and very clean and with everything you could need.
Wi-fi is available, but myself nor my husband were able to access it while we were there. We stayed on the 2nd floor and were possibly too far from the router? A minor complaint, but still inconvenient when it is listed as an inclusion.
There is a washing machine in the apartment, which was a wonderful asset to have coming to the end of a fortnight or so living from a suitcase.
Overall was a really nice stay in Florence - there is a supermarket nearby, as well as cafés and transport options. Made getting around nice and easy!

Room Tip: Perhaps a lower floor would be better for internet usage.
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  • Stayed: October 2013, travelled as a couple
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Thank mgnmng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 6 November 2013

It 'nice to know that people who stay with us find that our residence is comfortable and cozy because it means that all our efforts have paid off! Through your lines, we can be sure that you, as fortunately many other guests, have lived and ended your experience in Florence peacefully. Always through your words we are increasingly convinced to do our work well and improve it always just for you!

We love to be the beautiful memory of our guests!

Regards and see you soon...

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Reviewed 8 October 2013

The room is very big (studio) very comfortable, kitchen is equipped well
The stuff was so kind and useful
The place is located at the end of an endless ally and there is a small garage and some shops that made noise early in the morning.
The washing machine is in the room- very comfortable

  • Stayed: October 2013, travelled as a couple
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Thank Ortal-sh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 10 October 2013

Thanks very much for your evaluation. We very proud and motivates us to do better! Certainly the best compliment is the quality of the human relationship between us and our beloved guest!

I hope to see you soon!

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Reviewed 5 October 2013

A great place to stay. Fantastic rooms. On arrival the Manageress gave us a bus ticket to use and explained how the local service works easy really. There is a Coop just down the road that sells every thing you need. And a great little Cafe opposite the Coop which is cheap and sells the best pastries A great place to people watch..Centre of the City (Train Station) is a 20minute walk 5 minute bus ride. You will be given a map on arrival. Great place to stay .

Room Tip: All rooms have balconies and are spacious.
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  • Stayed: September 2013, travelled as a couple
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2  Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 10 October 2013

Thanks for the nice words. We are very pleased to have been good traveling friends and have relieved the unluky episodes of your car...

A worm greetings

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Reviewed 2 October 2013

Like everyone, when we choose a hotel we hope that everything will be perfect with our stay. But alas, we also understand when circumstances do not allow for perfection. In these instances, it falls upon the shoulders of the hoteliers to make a choice about how to handle the compromised situation. They can shrug their shoulders and simply say "sorry" or they can go the extra mile to make things right. Giovanni, the proprietor of Residence Leopoldo represents the latter type of proprietor. He recognizes that making his clients happy is the best possible way to run a business and for this reason, I would not hesitate to book another stay at Residence Leopoldo.

When we arrived at Residence Leopoldo on Friday afternoon, the internet was down and did not get fixed until our intended day of departure - Monday morning. This was a major hindrance for our stay. We rely heavily on internet access to work from afar while we travel during our young child's naps. We were extremely disappointed that the internet was not working and expressed our concerns to the front desk staff as well as with Giovanni by email sent via our mobile phones (since the residence office is not staffed on weekends). We were pleased with his quick response even though he was unable to immediately resolve the problem. He was very apologetic for our troubles and granted us an extra night's stay for free to compensate us for the inconvenience. He also left us a bottle of wine and asked if there was anything else he could do to make us happy. For the bonus day of our stay, the internet worked perfectly and we were grateful to have chosen a hotel that knows how to turn a bad situation into a good one.

Internet issues aside, Residence Leopoldo is a clean, basically quiet (only noises come from other people in the apartment building) and comfortable place to stay. It should be noted that the bedroom in the larger version of these apartments is only separated from the kitchen/living room area via a partition and curtain so there is no sound or light barrier - not a great situation for us since we had to tiptoe around in the dark after our child went to sleep. The only other thing that could have been better would be some softer, less blocky pillows. The neighborhood is a nice locals' zone with a good coffee shop, gelateria and grocery store nearby. The #28 bus offers a quick ride to the train station, though be sure to check the schedule as it does not run very frequently - especially on evenings and weekends.

Thanks again, Giovanni for making our stay a pleasant one and for correcting its shortcomings.

Room Tip: Read the descriptions of the rooms carefully so you know what you're getting.
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  • Stayed: September 2013, travelled with family
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2  Thank adventure-4-two
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 10 October 2013

Hello, I remember very well about you and your lovely family. Unfortunately we met in the days when we were updating the wifi network in the residence. As I have already done in person I apologize again. I'm still very, very glad you appreciated my efforts to arrange your vacation. The only thing I regret is that you did not know that our apartments are all studios, larger or smaller but all studios. This is clearly written clearly on our official website and on the main OTA.
I hope to see you again...
..a warm greeting

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Reviewed 10 September 2013

I spent three days in Florence with my partner in this residence. It was a really nice clean comfortable room with a bathroom. It had a tiny kitchen with its kettle, a small fridge, a sink and a cooker. There was also a balcony. When it was hot, we used the air conditioning, which worked right. I really liked the bathroom, it had a shower, a bidet and a wash basin. There was a bus stop near the residence. The area was quiet but there was a really nice bar nearby where you could have "apericena".

We loved it there. I would love to go back this winter.

Room Tip: Make sure you find out when the reception is open. We were luck, but we didn't know that we ha...
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  • Stayed: July 2013, travelled as a couple
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2  Thank pilarhernan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 17 September 2013

Dear Guest
thank you very much for your kind feedback. We appreciate your recommendation and are glad to read, that you enjoyed your stay with us.

We sincerely hope to be able to welcome you again in the future.

Kind regards

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Reviewed 13 August 2013

On a budget trip throughout Europe, this was by far the nicest place we stayed. The room is large and air conditioned (for free!). It includes a small flat-screen television, a full kitchen, a washing machine, a full bathroom with bidet, and balcony. The wifi is excellent and free - there are a few networks throughout the place, so the signal should be strong wherever you are.

The room was clean, although cleaning staff did not clean the room daily like many other hotels. For us, this was not an issue at all.

There is a large supermarket a couple blocks away, which is especially helpful because you actually have a kitchen to cook in.

The only bad thing I can say is that the reception desk worker was 20 minutes late to open the office, so when we arrived we were just sitting around with our luggage, unsure of what to do. But he did give us a free bus ticket after check-in. Florence is definitely a bus town, and with this slightly out of the way location, you will want to ride rather than walk if you are going to any main tourist attraction.

Overall, we really appreciated our stay at Leopoldo. I would definitely go back - the price is right, and the amenities are unmatched.

  • Stayed: July 2013, travelled with friends
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1  Thank kanderson18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gdg74, Direttore at Residence Leopoldo, responded to this reviewResponded 17 September 2013

Dear Guest,

thank you very much for your feedback. We are very glad to read that you enjoyed your stay with us.

We are looking forward to welcome you with us again.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Leopoldo

Address: Via Giovanni Fabbroni 68/B, 50134, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service
Hotel Style:
Ranked #41 of 317 Speciality Lodging in Florence
Price Range: £50 - £110 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Official Description (provided by the hotel):
Welcome to Residence Leopoldo Florence.Residence Leopoldo welcomes you in the city of the Renaissance: Florence!Enjoy your holiday in absolute freedom!Choosing the Residence Leopoldo mean enjoy your holiday in complete freedom.No curfew, a kitchen where you can prepare breakfast or meals for adults and children or for those who need special diets, a secure parking where you can leave your car or motorcycle. ... more   less 
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