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Hotel River
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Reviews (974)
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All reviewsminute walkoverlooking the riversanta croceroof terracesmall courtyardlovely hotelthe hotel staffair conshort breakpastriesfourth floorcontinental breakfasttrain stationsuperior roompiazzale michelangelomain attractionsquiet location
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Reviewed 20 July 2014

My daughter and I stayed at the River Hotel during our tour of Europe. Hotel location was perfect, about a 10 minute walk to major sites. The reception staff was really helpful! Giving us maps and recommendations. .Our room was on the main floor, facing the courtyard..quiet and nice and cool with the air conditioning. Room was so clean, only complaint, beds were not comfortable..otherwise, great hotel and would stay there again!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Katherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone C, Direttore at Hotel River, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

This hotel has a beautiful exterior, set on the river. A short walk to the centre of Florence, 20 minutes to the Ponte Vecchio and the Ufizi and a further 15 to the train station. Plenty of restaurants in the area, we ate in the Piazza Santa Corce a few nights which was very close and offered a great view while dining.
The room was fine, everything we needed and decent facilities which were kept clean and stocked. The staff were all friendly and helpful.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Neil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone C, Direttore at Hotel River, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

This hotel was conveniently located and could walk to all major sites within 15 minutes. The hotel staff was exceptionally nice and helped us with directions, baggage, taxis, etc...

Room was very nice and modern (stayed in a superior room but it was worth it) Bathroom shower was great, bed was very hard and stiff!

The only reason this hotel receives a 4 star instead of 5 is because of it's wifi. We are two travelers with no cell service other than wifi. When booking the hotel, we were promised wifi.. So we expected working wifi. This was not the case. You could barely get signal in the room (one morning the wifi was down entirely), and even in the lobby it was very spotty and temperamental. This should be fixed asap! Otherwise, great stay!

Stayed: July 2014, travelled with friends
Thank Kristen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone C, Direttore at Hotel River, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Our stay in the River Hotel was part of a 10 day visit to Italy with my family (my wife, two sons - aged 25 & 22- and my mother-in-law of 90 years). The reception desk is situated up some stairs from the street level and although this was a little difficult for our nana, who normally only manages a few steps without her wheelchair, she climbed the steps without too much bother, it must be the Italian air!. The hotel also has a lift which she used to travel between the hotel floors. We stayed in a twin and triple room on the 1st floor of the hotel - which is downstairs from the reception desk. The rooms were very comfortable, and although there wasn't much of a view from the windows this wasn't important to us, as we spent most of the time outside the hotel enjoying the local sites. The hotel is located on the River Arno, approximately a 10 minute walk from the historical and shopping centres of the city. Remember to ask for a room at the front of the hotel if you want to see the river (this will be at an extra cost). There is also a small rooftop terrazza on the 4th floor which offers great views of the Arno, although the Ponte Vecchio is just out of site around a bend in the river. A small bar is located in the lobby and is staffed by the front desk personnel who were always happy to help. The breakfasts were excellent and varied with lots of fresh fruit, cold meats, cheeses, cereals, breads, yogurts, small cakes, etc. Don't expect a huge fry up though - you'll be all the better for it! A special mention for Esther Enna who was very helpful and made our stay all the more worthwhile. Grazie!

Room Tip: Do your homework! The 1st floor rooms are below front street level and face onto the back of the hotel. These are quiet, but not great views. There are also garden rooms which face into a small internal courtyard. Front facing rooms onto the Arno with a terrace come at a premium. Contact the hotel in advance if you are unsure of anything - they are always happy to help.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone C, Direttore at Hotel River, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting such a nice comment.

Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Great location, great staff with GREAT recommendations! The air conditioning was not the best, we were very hot most of the time. The bed was what seemed like 2 travel cots put together. Not comfortable at all, springs poked us all night. The desk clerk helped us set up great tours, they always had a smile on their faces!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Kelly a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone C, Direttore at Hotel River, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you for staying at the Hotel River and for posting your comment.

Please know that we have (03/2016) completely renovated the hotel, many facilities and services.

Sincerely

LHP - Hotel River
Florence

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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