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“You can always trust Room Mate”
5 of 5 bubbles Review of Room Mate Luca

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Room Mate Luca
Ranked #44 of 421 Hotels in Florence
Certificate of Excellence
London, United Kingdom
2 reviews
“You can always trust Room Mate”
5 of 5 bubbles Reviewed 16 October 2013

As soon as I have enter into the hotel I immediately felt welcomed.
The modern style make the hotel standing out between the many other hotels where I have been to.
The colours and the furnitures are amazing, I really liked the wallpapers.
I had a room on the third floor just infront of the Cupola del Duomo Santa Maria del Fiore, it was a very spacious room and i had the internet connection.
Further more, I could have breackfast up to 12noon.
At the reception, I found the staff very helpful,friendly, professional and GianLuca is always smiling and very carefull.
Thank you all their suggestions we had the opportunity to really live Florence.
I simply love it and I would recomand to everybody to book a room and really enjoy their stay in Florence.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Emms164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 11 November 2013
Dear Visitor,

we are so happy to find out that you had a "Room Mate" experience with us. The decor, comfortability, location, breakfast until noon and our staff have been fully satisfactory for you and this is our prime goal.

So, we cannot wait to welcome you again and give you some other unforgettable days in Florence.

Kind regards,

Luca Albonetti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,086 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
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Ludwigshafen, Germany
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 October 2013 via mobile

We spent a long weekend here this fall. The rooms are basic, but very clean and quiet. The staff is extremely helpful. We walked to all of Florence's attractions from here, the Duomo is less than 10 minutes away, and the train station (and stop for the airport bus) is about 20 minutes away.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank TnE2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 11 November 2013
Dear Guest,

your satisfaction is something that gives us such a happiness to us! Our location is perfect for visiting the city as we are very close to all main attraction, just like you have mentioned. We are glad that you have enjoyed our service and look forward to providing you with it soon again.

Our best regards,

Luca Albonetti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aarhus, Denmark
Level Contributor
350 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

Had a stay of nine nights. The first two nights, I had a tiny, cramped room with an even more cramped bath room. As a male you had to decide your business before entering...
Afterwards an ok sized room with a view to to the Medici Chapel. Very nice.
Breakfast is ok-ish, very basic, however. Stayed the same all nine days, and some times, elements were missing (e.g. scrambled eggs, boiled eggs, bacon) So the last days I chose to have my breakfast elsewhere.
Much can be forgiven... staying at this hotel, you will be next door neighbours to the St. Appolonia with their breathtaking Last Supper. And you are in walking distance to right bank Florence (Palazzo Vecchia, the Uffizi, the Academia is very close by, other museums and countless churches, and if in good condition also to left bank Florence (Palazzo Pitti, Giardino Boboli etc.)

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 11 November 2013
Dear Brian,

we have just read your feedback about your stay here at "Luca" and we are glad to find out that it was overall satisfying. We are constantly doing everything possible to improve our service and the indications you have given to this respect are very helpful for us to fulfill your expectations completely on your next visit.

Thank you very much for your sharing this comment with us and we do hope to see you again at another Room Mate around the world.

Kindest regards,

Luca Albonetti
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1 review
5 of 5 bubbles Reviewed 29 September 2013

From the first moment we walked in the hotel, we felt home, an Italian team of professional, and passionate persons! Mario the Manager, he was always around to make sure that we weren't missing anything, even at breakfast, he would give us tips about the city.
Luca the front desk guy: Chatty and devoted man keen to give us all sort of informations to spend the best journey possible in Firenze.
Thanks again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LukeHalpin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 11 November 2013
Dear Luke,

it is so nice to discover you had a joyful stay at Room Mate Luca!

We everyday do the best to make our guests live an experience like yours and it is so satisfying when we find out that we get this aim. We have told Luca about your words and paid compliments for the great service he gave you.

We hope to see you again in another Room Mate hotel around the world. Best regards,

Luca Albonetti
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brisbane
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 September 2013

Thank you - we visited your hotel in May/June - we were so impressed with how far you went to help us with an unpaid toll bill (we were confused with the toll system being the first time we had driven in Europe) We were also very impressed with the hospitality and warmth of the man who helped us with our bags (porter). Breakfast was so lovely. All staff were friendly

Thank you! we hope to be back - we loved Florence so much!!

Room Tip: great view
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BrisbanePrivate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 14 October 2013
Dear Visitor,

it is such a nice surprise to find your comment here! We strive every day for leaving our guests wonderful emotions and your words show us that we are going the right way. We have greeted the staff for the good job and the smile they offer people who come and stay at "Luca's".

We thank you very much for this feedback and hope to see you soon again.

Best regards,

Luca Albonetti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 24 September 2013

I had previously stayed here a few years back when it was the Hotel Carolus.I chose it this time because it had a very good deal on offer as it had been closed for refurbishment by the new owners.What a change ! The room I had (same one as before) was newly kitted out in a riot of grey walls and very modern fabrics in Fuschia,pink ,grey and white.Bed was comfy, bathroom fine
and there was drawer space ( not always a given) as well as hanging space.Also a safe and a well stocked fridge (not bad prices).Plenty of sockets in useful places.The public areas of the hotel are amazing in tones of green,white and blue and there are now three comfortable lounges.The breakfast room has been expanded-it needed it-and the breakfast a standard one but it finishes at1230!Pleasant and helpful staff make this a good place to stay.

Room Tip: The ones overlooking the strada can be a bit noisy despite double glazing and shutters.Try for a rea...
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 14 October 2013
Dear Guest,

thank you very much for leaving your opinion and sharing it with us.

We are so happy to see that you have liked so much the change the hotel has had, as "Luca" wishes to become a very good "friend" to visit in Florence. Comfort, location and good atmosphere are key factors that Room Mate takes into top account to give guest and unforgettable memory for a perfect stay.

We look forward to seeing you in any other Room Mate "friend" in the world.

Kindest regards,

Luca Albonetti
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Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 September 2013 via mobile

Very clean and bigger than expected! The room was well decorated and everything seemed clean. The location was great and overall it was peaceful in the neighborhood. We walked to and from the train station and every night to Duomo for food and other sights. The staff was friendly and accommodating and breakfast very good. If you'd like small bites and good wine we'd recommend the bar across the street but our favorite food spots were near the duomo.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Amanda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this review, 23 September 2013
Dear Guest,

your experience at our hotel makes us very happy and we warmly thank you for letting it know to us and other people who wish to have a Florentine Room Mate stay.

Location, the close staff service, comfortable sleep, nice decor and a good breakfast are exactly the features that make us different and it is a great pleasure for us to see that you have enjoyed each detail of our hotel.

We wish to welcome you in any other Room Mate Hotel around the world and, please, be sure that the experience will be unforgettable again.

Best regards,

Luca Albonetti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Room Mate Luca

Property: Room Mate Luca
Address: Via Ventisette Aprile 3, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#22 Business Hotel in Florence
#31 Luxury Hotel in Florence
#32 Romantic Hotel in Florence
#62 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Room Mate Luca 4*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Expedia, Room Mate Hotels, Agoda, Odigeo, Priceline, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Room Mate Luca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carolus Hotel Florence

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