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“Xcellant xperience with Room Mate”
Review of Room Mate Luca

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Room Mate Luca
Ranked #45 of 409 Hotels in Florence
Certificate of Excellence
Reviewed 21 October 2013

Stayed at Room Mate Luca on the 16th & 17th of Oct13. We had a pleasant stay with the staff always available for suggestions and helping us with our plans. They serve grt breakfast with excellent coffee. Would like to specifically thank Franco (front desk teammember) & Andre (all in one staff - bellboy & room delivery) who were very friendly and gave us info about the best restaurant and places to visit. Rooms were typical Europe style small rooms but well kept and well furnished. Only thing which turned me off (which is not so imp) are the lizard wallpapers they have all over the place. Its creepy to have lizard wall paper on the corridors. Cheers to the team of Luca as we had a superb holiday with them. Highly recommended.

  • Stayed: October 2013, travelled as a couple
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1  Thank AnjuBrijesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 11 November 2013

Dear Guest,

first of all we would like to inform you that we have shown your comment to Franco and Andre, they thank you for them and are so enthusiastic about knowing they contibuted to a marvellous stay here at "Luca", together with the rest of the staff.

Your happiness and satisfaction give us a lot of energy to continue on this line and provide other people the same impression and vibe you had.

See you soon here at Luca, then; best regards,

Luca Albonetti

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438 - 444 of 1,192 reviews

Reviewed 16 October 2013

As soon as I have enter into the hotel I immediately felt welcomed.
The modern style make the hotel standing out between the many other hotels where I have been to.
The colours and the furnitures are amazing, I really liked the wallpapers.
I had a room on the third floor just infront of the Cupola del Duomo Santa Maria del Fiore, it was a very spacious room and i had the internet connection.
Further more, I could have breackfast up to 12noon.
At the reception, I found the staff very helpful,friendly, professional and GianLuca is always smiling and very carefull.
Thank you all their suggestions we had the opportunity to really live Florence.
I simply love it and I would recomand to everybody to book a room and really enjoy their stay in Florence.

  • Stayed: October 2013, travelled with friends
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Thank Emms164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 11 November 2013

Dear Visitor,

we are so happy to find out that you had a "Room Mate" experience with us. The decor, comfortability, location, breakfast until noon and our staff have been fully satisfactory for you and this is our prime goal.

So, we cannot wait to welcome you again and give you some other unforgettable days in Florence.

Kind regards,

Luca Albonetti

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Reviewed 13 October 2013

We spent a long weekend here this fall. The rooms are basic, but very clean and quiet. The staff is extremely helpful. We walked to all of Florence's attractions from here, the Duomo is less than 10 minutes away, and the train station (and stop for the airport bus) is about 20 minutes away.

Stayed: October 2013, travelled as a couple
1  Thank TnE2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 11 November 2013

Dear Guest,

your satisfaction is something that gives us such a happiness to us! Our location is perfect for visiting the city as we are very close to all main attraction, just like you have mentioned. We are glad that you have enjoyed our service and look forward to providing you with it soon again.

Our best regards,

Luca Albonetti

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Reviewed 11 October 2013

Had a stay of nine nights. The first two nights, I had a tiny, cramped room with an even more cramped bath room. As a male you had to decide your business before entering...
Afterwards an ok sized room with a view to to the Medici Chapel. Very nice.
Breakfast is ok-ish, very basic, however. Stayed the same all nine days, and some times, elements were missing (e.g. scrambled eggs, boiled eggs, bacon) So the last days I chose to have my breakfast elsewhere.
Much can be forgiven... staying at this hotel, you will be next door neighbours to the St. Appolonia with their breathtaking Last Supper. And you are in walking distance to right bank Florence (Palazzo Vecchia, the Uffizi, the Academia is very close by, other museums and countless churches, and if in good condition also to left bank Florence (Palazzo Pitti, Giardino Boboli etc.)

  • Stayed: September 2013, travelled solo
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Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 11 November 2013

Dear Brian,

we have just read your feedback about your stay here at "Luca" and we are glad to find out that it was overall satisfying. We are constantly doing everything possible to improve our service and the indications you have given to this respect are very helpful for us to fulfill your expectations completely on your next visit.

Thank you very much for your sharing this comment with us and we do hope to see you again at another Room Mate around the world.

Kindest regards,

Luca Albonetti

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Reviewed 29 September 2013

From the first moment we walked in the hotel, we felt home, an Italian team of professional, and passionate persons! Mario the Manager, he was always around to make sure that we weren't missing anything, even at breakfast, he would give us tips about the city.
Luca the front desk guy: Chatty and devoted man keen to give us all sort of informations to spend the best journey possible in Firenze.
Thanks again!

  • Stayed: September 2013
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Thank LukeHalpin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 11 November 2013

Dear Luke,

it is so nice to discover you had a joyful stay at Room Mate Luca!

We everyday do the best to make our guests live an experience like yours and it is so satisfying when we find out that we get this aim. We have told Luca about your words and paid compliments for the great service he gave you.

We hope to see you again in another Room Mate hotel around the world. Best regards,

Luca Albonetti

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Reviewed 25 September 2013

Thank you - we visited your hotel in May/June - we were so impressed with how far you went to help us with an unpaid toll bill (we were confused with the toll system being the first time we had driven in Europe) We were also very impressed with the hospitality and warmth of the man who helped us with our bags (porter). Breakfast was so lovely. All staff were friendly

Thank you! we hope to be back - we loved Florence so much!!

Room Tip: great view
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  • Stayed: June 2013, travelled as a couple
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Thank BrisbanePrivate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 14 October 2013

Dear Visitor,

it is such a nice surprise to find your comment here! We strive every day for leaving our guests wonderful emotions and your words show us that we are going the right way. We have greeted the staff for the good job and the smile they offer people who come and stay at "Luca's".

We thank you very much for this feedback and hope to see you soon again.

Best regards,

Luca Albonetti

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Reviewed 24 September 2013

I had previously stayed here a few years back when it was the Hotel Carolus.I chose it this time because it had a very good deal on offer as it had been closed for refurbishment by the new owners.What a change ! The room I had (same one as before) was newly kitted out in a riot of grey walls and very modern fabrics in Fuschia,pink ,grey and white.Bed was comfy, bathroom fine
and there was drawer space ( not always a given) as well as hanging space.Also a safe and a well stocked fridge (not bad prices).Plenty of sockets in useful places.The public areas of the hotel are amazing in tones of green,white and blue and there are now three comfortable lounges.The breakfast room has been expanded-it needed it-and the breakfast a standard one but it finishes at1230!Pleasant and helpful staff make this a good place to stay.

Room Tip: The ones overlooking the strada can be a bit noisy despite double glazing and shutters.Try for a rea...
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  • Stayed: September 2013, travelled solo
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Thank ashlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca A, Responsabile reception at Room Mate Luca, responded to this reviewResponded 14 October 2013

Dear Guest,

thank you very much for leaving your opinion and sharing it with us.

We are so happy to see that you have liked so much the change the hotel has had, as "Luca" wishes to become a very good "friend" to visit in Florence. Comfort, location and good atmosphere are key factors that Room Mate takes into top account to give guest and unforgettable memory for a perfect stay.

We look forward to seeing you in any other Room Mate "friend" in the world.

Kindest regards,

Luca Albonetti

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Additional Information about Room Mate Luca

Address: Via Ventisette Aprile 3, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#22 Business Hotel in Florence
#32 Romantic Hotel in Florence
#35 Luxury Hotel in Florence
#62 Family Hotel in Florence
Price Range: £67 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Room Mate Luca 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Carolus Hotel Florence

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