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All reviews great location first floor jacuzzi tub large bathroom train station king size around the corner within walking distance comfortable beds major attractions small hotel continental breakfast the hotel is clean reception area triple room ponte vecchio uffizi gallery
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9 - 14 of 697 reviews
Reviewed 14 July 2018 via mobile

Had booked but found the hotel run down, dusty, a/c not effective at all. No ironing facilities.
Saving grace... Eliza at front desk. She was really good. Very helpful and did whatever she could to try and make us as comfortable as she possibly could under the circumstances and good location.

Stayed: July 2018, travelled with family
Thank missey2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Back-Office-Manager, Responsabile reception at Strozzi Palace Hotel, responded to this reviewResponded 16 July 2018

Dear missey2016,

We want to thank you for sharing your experience at the Strozzi Palace Hotel.
We are taken aback!
You wanted to leave, because the room that you booked was small, only 30 square meters!
 
I invite You to check the description of our rooms shown on the channels that you have made the reservation; sq. mt/ft and views are clearly mentioned in the room description , as we like to give our Guests the possibility to book the perfect room for their needs.
For your next bookings I suggest to choose carefully the right accommodation for your needs.
 
Have a nice day.
Antonia S. - Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

Just spent 4 nights here in a very hot Florence!The AC was fantastic ,so often the air conditioning doesn't work or is ineffective so i was delighted that it was working so well.The location is brilliant just a 2 minute walk to the Dumo and near ALL THE ATTRACTIONS.We drove from Cortona and all we had to do was pull up outside and the car was valet parked and brought back to us when we left.Its spotlessly clean and breakfast has a good selection.

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank ALISON R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Back-Office-Manager, Responsabile reception at Strozzi Palace Hotel, responded to this reviewResponded 16 July 2018

Dear Alison R,

thank you very much for sharing your feedback.

We really thank you for choosing our hotel during your stay in Florence.

Thanks for the comments, compliments on the breakfast service and the air conditioning.

Greetings from all the staff.
Antonia S. - Front Office Manager

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Reviewed 3 July 2018

We just spent 4 nights at The Strozzi Palace and couldn't be happier with our experience. The location is amazing, right around the corner from The Duomo and some great restaurants and shopping. You are walking distance to everything. The hotel is clean and very spacious. We stayed in room 31 and it was great. The room was spacious and clean. Our room had a king sized bed and a full size sleeper sofa. Even with the sleeper sofa open our room felt spacious.
Now the staff, what a nice and attentive group of people. The first morning we had breakfast I asked for Gluten Free toast for my daughter, they didn't have toast but had some other options. Well the next morning they had gluten free toast ready and waiting for her. Another morning we had an early tour planned and we had them arrange a taxi to pick us up before breakfast service started. Well they packed us breakfast in bags for us to take with us, and had a gluten free bag prepped for my daughter. This was so considerate of them. As a mom with a child with food allergies that gesture meant the world to me. They also printed some travel documents for me that I had brought with me but had spilled some water on. This staff went above and beyond in more ways than one.
I will highly recommend this hotel to anyone traveling to Florence and will be staying here again on my next visit to Florence.

Room Tip: Room 31 is great for families.
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank BagsPacked75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Back-Office-Manager, Responsabile reception at Strozzi Palace Hotel, responded to this reviewResponded 16 July 2018

Dear BgsdPacked75,

thank you very much for sharing your feedback with Tripadvisor community, thanks for the comments and compliments.

We are a family and our Guests are part of it!

So we will be happy to welcome you again when you will be back in Florence!

Warm greetings from all the staff.

Antonia S. - Front Office Manager

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Reviewed 10 June 2018 via mobile

The location couldn’t be better, walking distance to all the sights and restaurants we wanted to visit; the room, the bed and the sheets are perfect for a good rest after a full day; and the staff is incredibly kind and caring. Would definetely stay there again!

Stayed: June 2018, travelled as a couple
1  Thank ilukower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Back-Office-Manager, Responsabile reception at Strozzi Palace Hotel, responded to this reviewResponded 16 June 2018

Dear Ilukower,

Thank you very much for sharing your feedback, we are very happy.
We are glad that you enjoyed with us and send you the best regards from all then staff!

Antonia S. - Front Office Manager

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Reviewed 6 June 2018 via mobile

This is a decently priced clean hotel and well situated in Firenze. It’s close to bars and restaurants as well as sightseeing stuff. It’s maybe 10 minutes walk from the station. Staff are helpful, breakfast does the job and cleanliness level is perfect.

Stayed: June 2018, travelled as a couple
Thank Inspector-IOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Back-Office-Manager, Responsabile reception at Strozzi Palace Hotel, responded to this reviewResponded 16 June 2018

Dear Inspector - IOM,

We are pleased that you enjoyed your stay with us and we hope to have soon other opportunity to welcome you!

See you next time!

Antonia S. - Front Office Manager

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