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“Best staff, all around best hotel in Florence!” 5 of 5 bubbles
Review of Hotel Bonifacio

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Hotel Bonifacio
Ranked #155 of 421 Hotels in Florence
Bellevue, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best staff, all around best hotel in Florence!”
5 of 5 bubbles Reviewed 13 December 2012

This hotel is amazing! The staff is super helpful and willing to go the extra mile. Internet is amazing for Florence standards. Breakfast is filling and they offer many choices. Rooms are large and beds are amazing. Bathroom is huge, clean, and the shower is great and high pressure. It is in walking distance of all the major sites and attractions in Florence. 5 min walk from the statue of David!! Best hotel in Florence. Without a doubt book now!!

Room Tip: All rooms are amazing!
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  • Stayed September 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AJ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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358 reviews from our community

Traveller rating
    105
    162
    64
    20
    7
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72
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Maidstone, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 October 2012

I have just had the most fantastic week in Florence, where I stayed at the Hotel Bonifacio. I found the hotel clean, comfortable and welcoming. When initially greeted by the owner Karin, I knew I had made a good choice, she was so friendly and helpful. The room was a good size and immaculate, it was nice to see that the TV was not an over powering feature after all, who visits such a spectacular city, to sit in a hotel room glued to the box? The continental breakfast was delicious and a pleasant change from the greasy fry up offered in many hotels. Thanks to Karin's advise and guidance we were able to explore many beautiful places outside Florence, it seemed as if nothing was too much trouble for her and her staff, then at the end of the day, when we settled to bed exhausted the final plus point was the quiet surroundings, due to being a very simple 5 minute walk from the city centre. We will most definitely stay there again.

Room Tip: Karin has a very nice terraced room, but really all rooms are fantastic, considering this is a 3 sta...
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  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 9 October 2012

We stayed in this hotel for one night only on our way back to Verona from Rome. The room was very spacious. The bathroom was also spacious with good amenities.
The aircon did not work at all. It was difficult to sleep because Florence was entering the summer season. Wifi only worked at the reception area.
Amormino, the guy at the front desk was very helpful in orienting us about the city. Since our stay was very short. He was able to provide us with helpful information on things we can do and places to eat. The room rate comes with breakfast. Their breakfast had a variety f choices.
The only issue we encounter was the distance of the hotel to the station. It's a bit of a walk especially if you are hauling a big suitcase. My advice is to take a short taxi ride to the hotel. It's worth the convenience .

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 18 September 2012

First the negatives: there are some terrible things about this hotel

1. Small TV with no English channels (only one in French). A short person won't even be able to reach to turn it on. I wasn't even aware that they still make TVs so small lol (maybe the reception could use one as small close to their phone, not in the rooms). And they don't have any other TV in the common areas either. Low volume.

2. Appalling Internet reception (if at all and only in the common area, close to reception).

3. The worst breakfast I've seen in ages.

4. If you inquire about the possibility of a Queen or King Size bed (as opposed to two single beds that easily spread apart), the receptionist, Karin, blames you for "travelling" lol.

5. Small and poorly placed fridge (you wonder if it works at all, yet barely does).

6. Stained/dirty carpets in the hallway. Really?

7. Ripped railings on the stairs (they forget to warn you, but they've fixed it afterwards).

The owner of this hotel is not in his right mind to offer such a small TV plus poor Internet and breakfast, especially to North American customers.

Other then that, the hotel is OK, the room facing the back is quiet, so is the location in general (although a bit farther away, still not a problem). Too bad that the pool you view from the balcony doesn't belong to the hotel :)

Minor tip, but cute: Go on Via Galla (Second one from the hotel) to the beads store to find one of the most beautiful salespersons you can imagine (Claudia) and buy green Fiumio Pearls...
Leather jackets and purses from the Mercato centrale (and food such as egg plant dishes).
Don't forget to go across the river to Michelangelo Plazza and take the buses to Sienna and San Gimignano for a day trip. Email the hotel to reserve you tickets for Ufizzi and Academia. Bargello you can see on your own.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Fin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence
1 review
5 of 5 bubbles Reviewed 20 August 2012

Very clean and very friendly staff. Bit of a walk to the attractions.Close to the train station,pleasant breakfast area.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Phillip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 19 July 2012

The negative details of this hotel are:
1. Air conditioning, if you go in summer to 35 degrees in Florence is required to work to perfectly. The first room we were allocated did not cool, the receptionist kindly assign another one where it worked a little better, which for us was acceptable, but people who like the air really cold, maybe it could be not enough.
2. The worst of this hotel is the breakfast, it was really bad: the bread was stale, a juice that seemed water with a little of juice, a machine for coffee and chocolate throwing colored water no milk, and the worst: 40 minutes from the end of the breakfast hour there was no cheese nor ham, the waiter don´t care, only said "finished". I find it stingy and shameful that lack of professionalism in this regard.

On the other hand, the room was huge, as well as the bathroom, good beds, clean place. It´s location is ok near the downtown, a 10 minutes walk takes you to El Duomo, la Accademia is very close. It would be a very good hotel if not for that shortcomings.

  • Stayed July 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 10 July 2012

I liked the room since it was huge but for me it was a bit too far from the main places (15 min to walk to the Dome) - which might be ok for others! Price is fair & good. Service is good. Rooms with very cute balcony available with a nice view! Breakfast was so-so

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SandET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bonifacio

Property: Hotel Bonifacio
Address: Via Bonifacio Lupi 21, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#154 Romantic Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Bonifacio 3*
Number of rooms: 19
Reservation Options:
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Also Known As:
Bonifacio Hotel Florence

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