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“Amazing Hotel in Florence with Terrific Staff!!”

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Antica Torre di Via Tornabuoni
Ranked #18 of 410 Hotels in Florence
Certificate of Excellence
GreenLeadersSilver level
Reviewed 21 June 2012

My wife and I just returned from a trip that included 4 nights at this terrific hotel. We booked a suite, and got an enormous apartment (Room 301 which we highly recommend) with two huge windows looking directly on the Arno. This hotel is not near the Arno, it is on the Arno. Looking out the huge windows to the left is the Ponte Vecchio - which is quite a sight as it is reflected by the Arno; directly below is the and viewed another way is the Ponte alla Santa Trinita, and to the right is the Ponte alla Carraia. In addition to a huge living room with a large dining table, we had a separate small dining room with full size fridge and freezer, and a small full kitchen which even had a washine machine as well as a dishwasher. This was a lot more than we expected, and for all this the price was reasonable. The hotel staff was consistently helpful, cheerful and knowledgeable. The roof terraces were a special treat with view of the rooftops of Florence and a nice place both for breakfast and to watch the long summer sunset with a cocktail. Despite its very central location, the hotel is extremely quiet. Easy walks to all the best of the sights and shopping in Florence. In summary, we could not have had a better hotel in Florence for great value and service. We relied on the hotel to recommend every restaurant we visited on this trip, and all the recommendations were outstanding and within easy walking distance. We have traveled very extensively, we like great boutique hotels and great service, and we certainly got it all from Antica Torre. Highest recommendations!!!

Room Tip: Room 301 was huge and right over the Arno.
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  • Stayed: June 2012, travelled as a couple
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3  Thank DPHou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Thank you for your comment that it's very important and precious for me, especially because you traveled very extensively in many other boutique hotel.
I'm proud to read your words and I'ld love to share it with all the staff because nothing can be more challenging then offer always a better service.
Everybody here is a great "eater" so all the restaurnat' suggestions are experienced our first hands!!!
Grazie for your sharing your stay at the Antica Torre di Via Tornabuoni 1 with many other travellers.
Sincerely.

Maria Rita Bellini
General Manager

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726 - 732 of 1,174 reviews

Reviewed 20 June 2012

My wife and I stayed five nights at this wonderful hotel in Florence! From the time we were greeted to the time we had to say goodbye, we were treated exceptationally well. Everyone of the staff went above and beyond the call of duty. Their suggestions for dinning experiences in the area were sensational all five nights we were in Florence. The property is located in an ideal location and the views from their sixth floor decks were breath taking! The breakfasts, which were included in our package, were also wonderful. We highly recommend this site.

Room Tip: Try and get a room in the main part of the facility where the main lift takes you to the roof top de...
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  • Stayed: June 2012, travelled as a couple
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Thank you for the kind words and for sharing your experience with many other travellers on Tripadvisor.
I'm sure all my staff will be happy to read your comment and I tahnk you for giving them smiles and motivation to do better every day!
we look forward to welcome you and your friends in Florence,
Best Regards.

Maria Rita Bellini
General Manager

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Reviewed 18 June 2012

It is a hotel for those who do not want or need hotel services. Our room (302) had a view of the Arno and had a full kitchen. The roof terrace is a perfect place to spend the end of the day while sipping a glass of wine from the honor bar. The breakfast was beautifully presented, and the view from the breakfast room simply lovely. The people at the front desk were charming and helpful. We would definitely return the next time we are in Florence.

  • Stayed: April 2012, travelled as a couple
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1  Thank Emtstation53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Dear Guest,
I want to thank you personally for the kind comment about the Antica Torre di Via Tornabuoni 1 and we llok forward to welcome you again in Florence.
Kind Regards.

Maria Rita Bellini
General Manager

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Reviewed 16 June 2012

This hotel was certainly a highlight of Europe. It was a great stay and one that will be remembered for a long time to come.

GOOD
- the service in this hotel is outstanding. The staff our courtious and very helpful.
- they look after the details, from the aromatic oils scents in the rooms, the hallways to the wide variety of tea bags at breakfast. I was impresssed, as I think the culmination of the details make for a great stay.
- it was nice to see the FREE WiFi, many European hotels we stay in charge for it.
- the ROOF TOP bar/deck was cetainly a highlight for us. You could have afternoon tea up there and it was so serene that you would not know you where in the center of the city. A very peaceful, tranquil spot to go at anytime of the day. They serve a nice breakfast up there as well.

BAD
- it is hard to note anything too bad about this place, but there are certainly a few improvements that could be made, such as addressing the peeling paint on the walls of our bathroom, Room # 506. I didn't expect that in this calibre of hote.
- the WiFi was not extremely reliable and was quite slow. I ended up just using my cellular data instead as it was faster.
- the shampoo in the rooms is quite old. It has gelled and does not come out of the bottle very easily. Perhaps they purchased a large quantity at one time and are still going through it.

All in all a great please to stay in Florence. I would definitely stay there again.

Stayed: June 2012, travelled with family
Thank travel_guru2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Thank you for the "good" comments about the Antica Torre di Via Tornabuoni 1 and morover thank you for the "bad" comments, in fact, it helps us to finalize few improvement we should do, in order to offer every day a better service to our Guests.
We really wish to welcome you again and soon, so you can experience your first hands that your words have been precious!
Grazie.

Maria Rita Bellini
General Manager

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Reviewed 12 June 2012

We loved this hotel. The rooftop terrace with the bar and views of the city were worth every cent! It was relaxing to be able to spend time there after walking around the museums or shops. The views are incredible. The service at the hotel is top notch. Great breakfest on the terrace with the worlds best cappuccinos. The people working were so friendly and always ready to call a cab or help. We had a view of the river from our giant stuite with kitchen and seperate room for our mother-in-law. I would recomend this to anyone who wanted to bask in the sun and enjoy the view while being close to all the sights. We had our 78 year old mother-in-law with us for her birthday and it was perfect!

Room Tip: We had room 301 which was wonderful for 3 or more people. It also had a kitchen and small dining roo...
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  • Stayed: May 2012, travelled with family
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2  Thank RubyRieke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this reviewResponded 20 June 2012

Dear Guest,
I personally want to express my sincere thank for the kind comment you wrote on Tripadvisor and I hope to celebrate many many birhdays from today with your family at the Antica Torre di Via Tornabuoni 1.
The picture of your mother in law relaxing on the roof is amazing!
Looking forward to welcoming you again,
All the best.

Maria Rita Bellini
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2012

I can't imagine a better place to stay in Florence. This place has it all: a terrific location in an upscale shopping district overlooking the Ponte Santa Trinita and the Arno River, with Salvatore Ferragamo right outside your door, beautiful accommodations, extremely professional, helpful and courteous staff, a bountiful breakfast buffet and two rooftop terraces with views that are to-die-for. For our two night stay we splurged for their Classic Deluxe Romantic room, wanting to have a guaranteed view of the Arno and the Ponte Vecchio. We were not disappointed. We had three large windows with views in two directions. The linens were exquisite. There was a bathroom with shower, toilet and sink and a dressing area with jacuzzi bath and sink. What a way to end our trip to Tuscany.

  • Stayed: May 2012, travelled as a couple
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1  Thank iaatf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this reviewResponded 12 June 2012

Thank you for having taken the time to share your experience with other travellers on TripAdvisor and I thank you for the wonderful words you spent about the Antica Torre di Via Tornabuoni 1!
I wish to welcome you back in a next future and I'll take the opportunity to send my
Best Wishes.

Maria Rita Bellini
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2012

I stayed here recently with my wife and daughter. The room size was not huge but ample and had a private terrace. There are several rooms with private terraces/balconies and I would recommend you request one. The hotel does not serve lunch or dinner but serves a great breakfast on one or its two rooftop terraces. The bar (rooftop terrace again) is ideal for pre-dinner drinks and is open until 10:00 pm but after this operates on an honesty bar basis. The views from these terraces are fabulous - 360 degrees, Duomo, Arno etc.

The staff were all great without exception and happy to recommend and book restaurants etc.

Location is great - close to the river and 5 mins from Piazza della Republica.

The hotel is not cheap but not many are in Florence and this is the best value for money I have seen.

I reckon it has the slowest lift/elevator in the world - just adds to its immense charm.

  • Stayed: June 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
1  Thank J0N4H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tornabuoni_1, Direttore generale at Antica Torre di Via Tornabuoni, responded to this reviewResponded 20 June 2012

Grazie for your gentle worlds and for sharing your experience with many other travellers.
Your opinion is important for us and your satisfaction is our goal!
We wish to welcome you back in a future and we will take care to offer a beautiful room with private balcony.
Sincerely.

Maria Rita Bellini
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Antica Torre di Via Tornabuoni

Address: Via Dei Tornabuoni 1, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Florence
#5 Business Hotel in Florence
#5 Green Hotel in Florence
#8 Spa Hotel in Florence
#15 Luxury Hotel in Florence
#15 Family Hotel in Florence
Price Range: £181 - £475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Antica Torre di Via Tornabuoni 4*
Number of rooms: 25
Official Description (provided by the hotel):
We personally enjoy welcoming our guests, we wish to reinvent the concept of hospitality, and we have the inspiration to provide the warmth of home in every detail. This is how the Antica Torre di Via Tornabuoni 1, Florence came to be: a tower-house built in the mid-12th century by the Guelph family of Ruggerini. At the beginning of the 20th century, this palace became "Pensione Piccioli," and quickly turned into a privileged residence for aristocrats and English writers. Closed after the Great War, Pensione Piccioli reopened in 2001, as a Period Residence called "Antica Torre di Via Tornabuoni 1." Thanks to attentive restoration to preserve all its original charm, the evocative ambiance of the Palace on Via Tornabuoni has regained life and warmth. This magnificent complex is considered one of the typical "tower-houses" of Mediaeval Florence, and, to this day, it still preserves all its characteristic architectural elements: it is an admirable example of the human ability to convert buildings built for war into oases of peace, culture and hospitality. In this ancient tower, we have created a world of harmony, privacy, and attentiveness to our guests' needs. Luxury, peace, and beauty are all in traditional Italian style, and give the concept of comfort new aesthetics. Almost all rooms enjoy an enchanting view of the city or the Arno River, and all are furnished with the highest in comfort: satellite plasma TVs, DVD players, wireless internet connection, direct line telephone, minibar, electronic safe, air conditioning and heating, private marble bath with tub and/or shower, hair dryer, slippers and shoehorns. Some of the Rooms and Suites are decorated with a Renaissance flair: with frescoes, drapes in coloured precious fabrics, bathrooms in red Alcantara or Gold Calacatta marble, and romantic four poster beds. ... more   less 
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Also Known As:
Antica Torre Di Via Tornabuoni Hotel Florence

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