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“not impressed”
Review of Hotel Spagna

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Hotel Spagna
Ranked #354 of 411 Hotels in Florence
Reviewed 23 July 2012

It takes a lot to rattle my feathers but this place certainly did that.I checked in and the young lady was very plesant.I was on the 3rd floor,after going up 6 flights of steep stairs,no lift by the way,i got to my flooded room from the broken aircon,went back down,got told the hotel was full,but they managed to find me another room on the 2nd floor,so went upto the 3rd floor again to get my stuff,bk to the 2nd floor,that room the aircon wasnt working at all,so back down,and then back to the original room,bathrrom was very clean however,shower needed fixing as it was a dribble and not a spray like most showers,bit of descaling i think,bedroom was advertised as having a phone,no phone.I forgot to hand back the key of the 2nd floor room and the older lady in the morning was a real cruella.Location was very good close to the station,however i would not want to stay in this hostel place again.

Room Tip: just dont stay here
  • Stayed: July 2012, travelled solo
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1  Thank neilrastley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 62 of 414 reviews

Reviewed 13 July 2012

This B&B is very close to the train station. We walked there. It is very well located...very close to Duomo, Uffizi Gallery, etc. Room was small, bathroom very small. The a/c just coudnt seem to cool the room. It was 100F outside and our room was awfully warm. Made sleeping uncomfortable. We inquired at the desk but was told that was the best it could do. Any other time, except the worst heat of summer, it would proabably be fine. Breakfast not included, but was only E 5 pp. included coffee, juice, cereal, yogurt, ham, cheese rolls etc.

Room Tip: I don't know if it was just our room that was hard to cool, but beware in the full heat of summe...
  • Stayed: July 2012, travelled with family
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1  Thank Pato9779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

The only good thing about this hotel is it's location. It is 5 min walking distance from the station. Other points of attraction are also close but the servise of the hotel is really bad. We were on our trip to Florence end of June 2012 (summer). When we checked in we were given a room in the roof floor. It was soooo hot. The AC was working but it was not getting cooler, so the machine was not working. We informed this at the front desk and asked if we could get a fan, since we were worried about that night's sleep. We somehow managed the 1st night could not sleep properly. The second day we complained at the front desk and asked is we could be shifted to aother room. They did accomodate the request, but the AC in the room was not cooling the temp enough. We just survived in this hotel for 2 more nights and were wishing for our check out day. They really need to repair their AC machines. This is a major concern when you are accepting visitors to your hotel during the summer months. Aslo the hotel does not have elevators. They would say the room is on the 3rd floor but when you are climbing the stairs it is basically not 3rd floor, you are actually going to 5th floor. The floor numbering is just useless. Also they do not serve free breakfast which is pretty standard. Yo can pay and eat at breakfast time in the hotel. We did not try it so do not know about the food. We would not recommend people to stay at this hotel. There are some better places close by...choose those.

  • Stayed: June 2012, travelled with family
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Thank SXB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2012

I was very happy with my stay here,great location and value for money, the staff were friendly and helpful too.

  • Stayed: June 2012, travelled solo
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Review collected in partnership with Easytobook.com
Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

This hotel is great for its location. It is located close to the train station and the main sights, you can reach Duomo by feet in 5 minutes. Staff was very friendly and I also liked the breakfast which consisted of fresh croissants and bread, cereals, yoghurt, ham and cheese, juice etc. Typical breakfast for a 2 star hotel in Italy. However, the rooms were not that nice. Bathroom was restructured but it was VERY small! In the room, there was a bad lightning and poor decoration, just plain white walls. In addition to this, at the hotel reception you could smell mould. No elevator! So, be prepared to carry your luggage in the rambling corridors of the hotel. Considering the location and the price we paid, I'm giving this place an average rating.

  • Stayed: June 2012, travelled with family
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Thank hannah4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2012

I'm surprised to notice that the average rating of this hotel is 3,5 because I really wouldn't give it more than two. Hotel is located very centrally, we really couldn't have asked for a better location. Also the bathroom was better than expected and we surprisingly had our own balcony which was quite cool. However the room was quite awful (very dark and uncomfortable), the bed was uncomfortable and breakfast very lousy. The staff were a little ignorant. Closets were big, though.

I guess the worst thing was when during one evening we returned to the hotel and noticed how the door to our room was open! Luckily the stuff (camera's, objectives and macbook!) were still there. The staff apologized but it didn't make us feel any safer there.

I guess few days at Spagna are okay if you're looking for a cheap stay and a great location. Don't have your hopes up for anything else, though. Note that there's no elevator!

  • Stayed: July 2011, travelled as a couple
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Thank Kristiina83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2012

The only good thing about this hotel is its location; only 5 mins away from SMN Firenze station. The room is old and bed is very uncomfortable. There are no elevators at all. IBreakfast costs 5 Euro, and there was very little selection. You are better off having breakfast at a nearby place that serves more variety and coffee.

  • Stayed: May 2012, travelled solo
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1  Thank petermama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Spagna

Address: Via Panzani 7, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #354 of 411 Hotels in Florence
Price Range: £48 - £359 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Spagna 2*
Number of rooms: 42
Official Description (provided by the hotel):
Situated on Via Panzani, next to the train station, and just around the corner from the Duomo, rises a new way to stay the night in the city: Hotel Spagna. ... more   less 
Reservation Options:
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Also Known As:
Spagna Hotel Florence

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