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“Great Hotel - Greatest Location”
Review of Hotel Degli Orafi

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Hotel Degli Orafi
Ranked #33 of 409 Hotels in Florence
Certificate of Excellence
Reviewed 23 January 2013

We stayed here in November 2012 and had a wonderful time. The location was perfect for our first time visit to Florence, right downtown and walking distance to all this excellent city has to offer. A 10 minute walk to see David. A one minute walk to the Uffizi. And more. Great restaurants including the "Ristorante Buca Mario" which had the best Tuscan steak dinner. The Hotel was fine... the room were big as were the very modern bathrooms. The staff were always friendly and helpful. Did I mention the excellent breakfast? Or the roof top patio view? Overall, a bit pricey, but well worth the cost. We will be back.

  • Stayed: November 2012, travelled as a couple
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Thank mike c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Direttore at Hotel Degli Orafi, responded to this reviewResponded 5 February 2013

Dear Guest,

We are glad to hear that you enjoyed your recent stay with us at the Hotel degli Orafi!
Thank you very much for this kind comment on Tripadvisor.
We are very much looking forward to welcome you back to us and will ensure that you will have a memorable stay

Warm regards,
Rossella Nelli
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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718 - 724 of 1,552 reviews

Reviewed 11 January 2013

Very good hotel. Friendly helpful staff. Very well located. We had a room with bath at the back: spacious, quiet with lots of hot water! Ample, good breakfast. I suggest as background music in the dinning room they play something Italian and not Silent Night and Jingle Bells which were repeated several times daily into January! Just one frustrating problem: complicated and unreliable wifi. Otherwise highly recommended.

  • Stayed: December 2012, travelled as a couple
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Thank Julian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Direttore at Hotel Degli Orafi, responded to this reviewResponded 5 February 2013

Dear Guest,

Thank you for your review and for sharing your kind words with other travelers on Tripadvisor.
I am glad you enjoyed your stay and that you were content with the room, our abundant breakfast, kind staff and amazing location.
I am sorry you didn't find our music appropriate and had problems with the Wi-fi connection. During the month of December and into the first half of the month of January when the holiday season finishes some Christmas carrols were still played but obviously this is not a daily routine in our hotel. Next time let us know if you encounter a problem with the internet connection so we can make a quick search with the assistance to clear your problem.

Warm regards,
Rossella Nelli
Managing Director

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Reviewed 5 January 2013

I struggled mightily to find just the right hotel for our first visit to Florence, as a part of our first European trip. I couldn't have made a better choice thanks to the previous reviews of other travelers on Trip Advisor. The location of the hotel was perfect, right on the Arno river, one block away from the Uffizi, one block away from the Ponte Vecchio, wonderful staff, great breakfast, a super nice bartender in the lounge who suggested the Duomo for Christmas Eve mass, and lovely rooms for us and another for our daughter. Stayed in rooms 406 and 409 The hotel was convenient to everything, well maintained and oozed the ambiance of the city. Fierenze was the best stop of our vacation. Even though we were there at the Christmas holiday and there were limited hours of some of the attractions and shopping, we were never without anything to do, if only to stroll down streets and people watch.

  • Stayed: December 2012, travelled with family
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3  Thank SusanEliaszewskyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Direttore at Hotel Degli Orafi, responded to this reviewResponded 5 February 2013

Dear Guest,

Thank you for your kind words and for this wonderful review, it makes us very proud of our hotel, service and staff. We are thrilled that you enjoyed every aspect of your stay and had a wonderful time in Florence with your family.
Let us know if you decide to come back for another Christmas holiday!

Warm regards,
Rossella Nelli
Managing Director

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Reviewed 1 January 2013

We stayed at the Degli Orafi for the start of our honeymoon. Having fallen in love with James Ivory's 'A room with a View', I desperately wanted to stay at this hotel, where scenes of the film were shot. We stayed in the 'Room with a view' (room 414) ... and what a view! We had a huge terrace overlooing the Ponte Vecchio and Arno. The room itself was beautiful- spacious, clean and beautifully decorated. Gorgeous bathroom! The breakfast was probably the best I have ever had! A stunning selection of freshly prepared food including smoked salmon, eggs (with caviar?!), fresh pastries, breads, delicious cakes etc. Location was perfect- in the heart of Florence. I wouldn't hesitate to go back... a truly romantic and unforgetable stay.

Room Tip: If you're going to stay at this hotel, it's got to be room 414!! Expensive but definitely wo...
See more room tips
  • Stayed: July 2012, travelled as a couple
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1  Thank Holiday2Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Direttore at Hotel Degli Orafi, responded to this reviewResponded 5 February 2013

Dear Guest,

Thank you for sharing your wonderful review of your recent stay with us!
We are thrilled to hear that you had a great time and that you found the beautiful "Room with the view" comfortable, clean and spacious. The view and terrace is a big plus and fantastic for a romantic evening aperitivo. Hopefully we will be able to welcome you back to us in a not too distant future. We will be waiting for you!

Warm regards,
Rossella Nelli
Managing Director

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Reviewed 28 December 2012

What an all around amazing hotel experience. My whole family was pretty much in love with our experience at the Hotel Degli Orafi.

Located on the Arno river, just a stones throw away from the Ponte Vecchio, the hotel is a short, convenient walk from unlimited shopping, sight seeing, and restaurants (we never needed a cab).

The rooms (we stayed in suites 34 and 35) were immaculate, quiet, and cozy, giving us all the space and comfort of staying in our own private apartment. We even cooked an amazing Christmas dinner in the suite's kitchen, with all the kitchenware we needed provided by the hotel.

The front desk staff consistently went out of their way to make us feel at home, providing helpful recommendations throughout our stay.

Can't wait to stay here again next time I'm in Florence!

Room Tip: Suites 34 and 35 are spacious and quiet (courtyard-facing)
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  • Stayed: December 2012, travelled with family
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Thank NinjaExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Manager at Hotel Degli Orafi, responded to this reviewResponded 7 January 2013

Dear Guest,

Thank you for taking a moment to review your experience with us and for your lovely words about your stay. We’re so pleased to hear that all your needs were met during your stay and our location served as a convenient starting point to any Florence city outing. I am also delighted you enjoyed the helpfulness of our staff and that you appreciated our beautiful and comfortable Suites. Reviews like your's make us very proud, thank you!

We all look forward to welcoming you back to Hotel degli Orafi!
Warm regards,
Rossella Nelli
Managing Director

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Reviewed 22 December 2012

December 2012 - Stayed in #51 - 2 bedroom suite for 4 people. First bedroom on main floor with 2 twin beds, full bathroom and on same level as living room. Have to climb 5 steps to kitchen galley. From kitchen galley you have to climb about 5 more steps to landing of 2nd bedroom with king size bed. 2nd bathroom you climb down about 4 steps to bathroom.

Too many levels, no bathtubs, hard beds and had a foul smell in the hallway before entering the room.

Rooms were very clean and terrace bar was very nice and friendly staff. Breakfast was good and in a beautiful room. They give a welcome drink voucher upon arrival. Staff very helpful.

Great location. Internet slow.

  • Stayed: December 2012, travelled as a couple
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Thank VTheWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Direttore at Hotel Degli Orafi, responded to this reviewResponded 16 January 2013

Dear Guest,

Thank you for sharing the review of your recent stay with us.
We are sorry to hear that you had some issues during your stay and apologize if you didn't leave fully satisfied. We inform you that not all of our rooms have a bathtub but this can easily be requested when you make the reservation or you can also ask for it directly at the front desk, if available. We are also sorry you didn't like our free upgrade to one of our beautiful and modern Suite's, usually very appreciated by families or friends who want to stay together during their vacation. Your room is very spacious and yes does have some steps, but nothing out of abnormal.
Thank you for complimenting our staff, it makes us happy knowing we managed to give you a nice and friendly service, something we can be proud of.
We look forward to welcoming you again in a nearby future!

Warm regards,
Rossella Nelli
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2012

First the positives:

Great location and clean
Reception staff average, maid service above average, breakfast staff average, bar staff excellent
The breakfast was average to good. Very good selection.

The negatives:

Only one, the shower is so small and the water temperature impossible to control. You burn yourself and freeze within 5 seconds. Simply terrible.

I will not stay here again, unfortunately, without this water problem corrected. I cannot recommend this hotel for that reason.

Stayed: December 2012
1  Thank Wayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HDO, Direttore at Hotel Degli Orafi, responded to this reviewResponded 16 January 2013

Dear Guest,

Thank you for taking the time to write your review !
It is very dissapointing for us to read that your stay with us was just "average".
We would have more than appreciated some kind of communication from your side during your stay. We did not know about your issue with the water temperature and did not encounter this problem with anyone else during your stay and therefore did not get the chance to fix it or foremost to apologize to you. We take all our complaints seriously and always try to do our best to take in consideration our clients needs and problems, all in order to make their stay as enjoyable as possible. We very much hope that you will come back to us and look forward hearing from you, also with a private email so we can take care of you in our very best way!

Warm regards,
Rossella Nelli
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Degli Orafi

Address: Lungarno degli Archibusieri, 4, 50122, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Florence
#22 Family Hotel in Florence
#28 Luxury Hotel in Florence
#29 Business Hotel in Florence
Price Range: £123 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Degli Orafi 4*
Number of rooms: 42
Official Description (provided by the hotel):
This magnificent 4-star luxury hotel is located in an ancient Florentine building dating back to the 13th century. You will find it in the centre of the city next to the River Arno and just a few steps away from the famous Ponte Vecchio & the Uffizi Gallery.The Luxury Hotel Degli Orafi, in the heart of the historic centre, has got everything on its doorstep. ... more   less 
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Also Known As:
Degli Orafi Florence
Degli Orafi Hotel

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