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“Worst hotel”
Review of Piccolo Hotel

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Piccolo Hotel
Ranked #377 of 422 Hotels in Florence
Melbourne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Worst hotel”
Reviewed 8 January 2007

We weren't expecting a luxury hotel for our 3 nights at Piccolo, just a basic, clean hotel with reasonable service, but we didn't get either.
The bathroom was not clean at all. The shower curtain was mouldy as were the corners of the shower cubicle. The bathroom had no window and the exhaust fan didn't work, nothing to clear the mouldy smell. We reported the problem with the exhaust fan but nothing was done about it while we were there. Then if we opened either of the two windows in the room, there was a foul smell from outside, probably from a gutter which was just outside the windows and collected rubbish and water.
One good thing about the room was that it was reasonably spacious, but there were always mosquitoes around. On the second morning, I awoke with multiple insect bites on my arms and legs which I think were from mosquitoes.
We also didn't find the staff to be very friendly or helpful whenever we asked questions.
On the first morning, we were the only ones in the breakfast room. There was a breakfast buffet table laid out but no coffee or tea. We waited for a short time before asking at reception if they served coffee or tea with breakfast. The young woman promptly replied "No" and went back to her work. We thought it was a bit strange as there were coffee/tea cups stacked in the breakfast room but we didn't ask her again. The next morning when we went to the breakfast room, a different woman was at the desk. She promptly followed us into the breakfast room and offered us coffee or tea and brought us a basket of fresh bread and croissants which we also didn't get the previous day. Maybe the other woman had more important things to do than serve us breakfast.
We would never stay here again.

  • Liked — Walking distance to centre of Florence
  • Disliked — The dirty bathroom
  • Stayed October 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tang0girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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English first
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2006

A friend recommended The Piccolo and indeed it is a small hotel. However, the personnel are accommodating and helpful and the location within walking distance to many attractions. In fact, when my family of five arrived in Firenze we went directly to the Galleria Accademia for the afternoon to see the David and other remarkable art and then walked to the hotel. After checking in, we walked to the leather district, the Duomo, and the Ponte Vecchio. The young woman who greeted us gave us a good recommendation for dinner. Upon returning for the night we met the manager of the hotel, Signora Angeloni who is very nice. Once we were settled in our room she locked up the hotel ... we can only wonder how long she patiently waited for us. The hotel was clean and very reasonable in cost. This was the only hotel during our month long stay that allowed all five of us to share a room (most hotels insisted we take two rooms as we exceeded their maximum of three to a room; a problem as our children are too young to sleep alone in an hotel). The parking was secure, but a little further than I expected. Sgn. A. helped me to select our final destination for our trip.. something we had left open...we were truly pleased with her reccomendation. Overall, we enjoyed our brief stay at The Piccolo with Signora Angeloni.

  • Liked — proximity to the Galleria Accademia and the manager
  • Disliked — somewhat dated decor, however the cost is kept reasonable as a result
  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viabellisima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WI
1 review
Reviewed 15 September 2006

My mother, daughter and I stayed at the Piccolo in Florence. We wanted a triple room which we had. It was bigger than any other triples in Europe that we had the previous nights. It was very clean and airy. It has air-conditioning that works which we found unique in Italy!.. Silvia and her staff are excellent. We felt like family. Prior to our arrival Silvia had sent me things to do in Florence. Our favaorite was a Tuscan cooking class and second the wine tasting tour. She had all of our tickets on our arrival and mapped everything out for us. The stay includes breakfast with great "Americano coffee", pastries, juice, and cereal. It was all we needed until dinner. There also was an excellent restaurant just a couple of doors down from the hotel. We were within walking distance of the Duamo and we were only two blocks from " The David". We certainly enjoyed our stay in Florence.

  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Maggie04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2006

What a great suprise; the staff was VERY VERY good and informative; rooms are exactly as described, if not better, and all for the price of just a bit more than a hostel (my partner and I stayed together .... a hostel double would have cost about the same, andwe had + + privacy, quiet and our own washroom). Rooms are very clean and well kept. Our room had a beautiful view out of our doors of a small garden. Hotel is within walking distance form most great attractions, just watch over-charging at the train station .. the hotel is not that far to walk and should not cost over 5€ .. our taxi ripped us off, but this had nothing to do with the hotel. The hotel is i a residential area that we found great, as you can be around REAL Florenteens and students, so you get a real taste of life in Florence. Our stay was SO good we stayed an extra night. Well done, Piccolo & thank you!!

  • Liked — lOCATION, STAFF COSTS
  • Disliked — NOTHING
  • Tips/Secrets — FIND OUT TAXI RATES .. BUY YOUR OWN FOOD .. RESTAURANTS IN fLORENCE CAN BE ++$
  • Stayed July 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank BUSHBISON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 August 2006

Overall we were very happy with our experience at the Piccolo. It wasn't luxurious but we were not expecting that for the price. The place was kept up very nice, it was clean and they were extremely helpful & welcoming, what more could you ask for!

The location is great and there was an adequate breakfast each morning. We really enjoyed our stay there and would definitely recommend it to others.

  • Liked — Friendly Staff & location
  • Stayed July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Milwgirl24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2006

Just had 6 dreamy days in beautiful Florence and we stayed in a really lovely hotel: the Piccolo on Via S. Gallo, which is really near the historic centre. I would totally recommend this place to anyone planning a trip to Florence (and if you're not, then plan one now!). It's a charming and comfortable little hotel run by the nicest people, especially the owner who was really helpful with where to go and what to see. It's very close to most of the attractions and it's surrounded by some very good shops, restaurants, bars and (of course) trattorias! We had a great time.

Helpful?
3 Thank Petro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 28 March 2006

I can't imagine what the person who wrote that the Piccolo hotel in Florence was "hideous" can have been thinking about. I've stayed there myself, more than once (last time Feb. this year) and it's lovely, it's clean and comfortable, the rooms are well furnished and the staff friendly and helpful, altogether a positive experience and highly recommendable!!!

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Piccolo Hotel

Property: Piccolo Hotel
Address: Via San Gallo 51, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #377 of 422 Hotels in Florence
Price Range (Based on Average Rates): £
Hotel Class:2 star — Piccolo Hotel 2*
Number of rooms: 10
Official Description (provided by the hotel):
The Hotel Piccolo is located in the center of Florence,in the very characteristic district of San Lorenzo, full of particular and Florentine shops and with a nice open market. Thanks to the central location, you can easily walk to the most important museums like the Galleria dell'Accademia, known for the David by Michelangelo, the Galleria degli Uffizi and keep walking to Piazza della Signoria, where Palazzo Vecchio is. ... more   less 
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Also Known As:
Piccolo Hotel Florence

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