We weren't expecting a luxury hotel for our 3 nights at Piccolo, just a basic, clean hotel with reasonable service, but we didn't get either.
The bathroom was not clean at all. The shower curtain was mouldy as were the corners of the shower cubicle. The bathroom had no window and the exhaust fan didn't work, nothing to clear the mouldy smell. We reported the problem with the exhaust fan but nothing was done about it while we were there. Then if we opened either of the two windows in the room, there was a foul smell from outside, probably from a gutter which was just outside the windows and collected rubbish and water.
One good thing about the room was that it was reasonably spacious, but there were always mosquitoes around. On the second morning, I awoke with multiple insect bites on my arms and legs which I think were from mosquitoes.
We also didn't find the staff to be very friendly or helpful whenever we asked questions.
On the first morning, we were the only ones in the breakfast room. There was a breakfast buffet table laid out but no coffee or tea. We waited for a short time before asking at reception if they served coffee or tea with breakfast. The young woman promptly replied "No" and went back to her work. We thought it was a bit strange as there were coffee/tea cups stacked in the breakfast room but we didn't ask her again. The next morning when we went to the breakfast room, a different woman was at the desk. She promptly followed us into the breakfast room and offered us coffee or tea and brought us a basket of fresh bread and croissants which we also didn't get the previous day. Maybe the other woman had more important things to do than serve us breakfast.
We would never stay here again.
- Official Description (provided by the hotel):
- The Hotel Piccolo is located in the center of Florence,in the very characteristic district of San Lorenzo, full of particular and Florentine shops and with a nice open market. Thanks to the central location, you can easily walk to the most important museums like the Galleria dell'Accademia, known for the David by Michelangelo, the Galleria degli Uffizi and keep walking to Piazza della Signoria, where Palazzo Vecchio is. ... more less
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- Also Known As:
- Piccolo Hotel Florence