Off the back of a rather dull and dreary visit to Napoli, Hotel Berna and Florence proved to be the perfect antidote to our pessimism.
The hotel's receptionist, Francesca, was extremely warm and helpful. Not only did she greet us with a huge smile each time we came through the doors, but she also went out of her way to arrange a last minute trip to Chianti for us as well. She is truly one of the reasons why I would want to go back to Florence, and Hotel Berna.
The hotel's owner, Paolo, also greeted us with fresh bread, a fruit basket, and drinks while taking us to our rooms. This was a pleasant surprise, in a trip that had thus far been peppered by overpriced attractions and conniving men on the streets.
The rooms that were provided were also elaborately decorated and clean. It was quite a change from our barebones hotel in Napoli. The charm of the room was carried through to the reception area, and also the breakfast room.
Given the rates that were paid, the location of the hotel, the warmth of the staff, and the charm of the room, I daresay that this has been the best hotel that I have been in all the 27 years of my life!More
- Free Wifi