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“Home away from Home!” 5 of 5 bubbles
Review of Hotel Berna

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Hotel Berna
Ranked #154 of 653 Florence B&B and Inns
Certificate of Excellence
Bangkok
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Home away from Home!”
5 of 5 bubbles Reviewed 24 October 2013

Arrived directly from Thailand via Malpensa and train directly to Florence and we were exhausted. We found the hotel quite easily as it near the train station. We arrived at the hotel to be greeted by "what room, you have a reservation?" and immediately who we came to know as Francesca burst out laughing. She settled us in immediately into a very comfortable room with a big bathroom and a wonderful powerful shower.

Good breakfast, great staff, great location, great value and great restaurant recommendations.

Nice mix of guests that we met in the breakfast room and would say most are upper middle class.

We spent 3 nights here and the hotel fits the mood for a great trip to Florence!

One of our more favorite hotel stays!

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank flightcrew1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, receptionist at Hotel Berna, responded to this review, 26 October 2013
Google Translation
Ciao! grazie per aver dedicato il Vs tempo per un commento.
Siamo molto felici che la ns accoglienza sia stata di Vs gardimento, e come diciamo sempre a tutti i ns ospiti..dovete sentirvi come a casa Vs.

Vi aspettiamo nuovamnete.

Ciao Francesca & staff
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Write a Review

325 reviews from our community

Traveller rating
    154
    131
    28
    5
    7
See reviews for
66
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Antigua, Guatemala
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 15 October 2013

I originally booked to stayed 2 nights at Affittacamere Alba hotel but they did have enough room and moved me into Hotel Berna for the 1st night, which I thought it was a downgrade. The 2nd night they moved us to a much better Hotel, Cosimo de Medici, which it was a plus upgrade, it compensated the first night. They have several hotels. The lift is very small, you can barely fit two with luggage. Its very well located, just 2 blocks away from the train station. The room they give us was ok. The toilet was in the same place as the shower, so when you showered all the toilet and sink gets wet. The room had a safe, which was not very safe because I could easily pick it up and take it away. For some weird reason a desktop computer was in the room and it was left on. I just unplugged it. Has AC and good wifi. The best thing about the hotel is the staff. The ladies in the front desk are so welcoming, helpful and very friendly. The breakfast room its very cozy and the breakfast itself its ok.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GuateRider_650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, receptionist at Hotel Berna, responded to this review, 3 November 2013
thank you very much for you time, spent to write us few words.

We are happy you enjoied our serivecs, and in the meantime, we are sorry for the inconveninece.
Your reservation was at the last minute, in the B&B Alba, and we tried to do all our best to give a superior accomodation, as Hotel Berna ** .- Cosimo dei medici ***.

The hotel Berna is a particular florentine style, some people like it other does not like it...this is a particular and persnal liking.

We hope anyway to see you again in the future.

Many thank's
Francesca & staff
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Hong Kong, China
1 review
4 of 5 bubbles Reviewed 11 October 2013

The hotel is very near to the train station and it has been walking distance to major attractions.
The lady at the help desk is very nice and helpful. The hotel is clean and the breakfast is fine. Only that the lift is a bit small and we need to go upstairs separately. Overall, the value is great for its price.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, receptionist at Hotel Berna, responded to this review, 13 October 2013
..Thank's a lot!
The good location is one of the important points to choose this hotel, and then also your comments give us the opportunity to grove up.

Hoping to see you sooner...
Ciao Francesca & Staff
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Hong Kong
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 October 2013

We have stayed at the hotel a couple of weeks ago. Whilst the property may lack the swimming or gym room of a five star, it is amply made up by the superb services: friendly and informative staffs; kettle in the room; and even tooth brush and slippers! And that is for a supposedly budget hotel, which is unmatched by some so-called four star(and far more expensive) hotels in the city. I wouldn't hesitate for a moment to recommend this hotel to anyone. Oh, btw, the location is superb, well within a few minutes walk from the train and bus station.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frank Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, receptionist at Hotel Berna, responded to this review, 9 October 2013
Many thank's!
The atmosphere is the first important point for us. The city the services all is part of our welcome in Florence.

We really hope to see you in the near future,
Kind Regards,
Francesca & staff
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Hoboken, New Jersey
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 September 2013

Great location- short walk from Duomo, Ponte Vecchio, Academia, Leather Market, Uffizi, great restaurants, and shopping. Staff welcoming and helpful, clean rooms and decent breakfast spread. (Actually the coffee we had at breakfast was probably the best we had during our 9 days in Italy). Balcony overlooks all the exciting city activity and hubbub around the train station which is just across the street. Would definitely recommend staying here.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HobokenGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, receptionist at Hotel Berna, responded to this review, 19 September 2013
Our guest are always so kindly with us...

We really hope you enjoied your stay with us. Sometimes, the time is nver enought...
This is a reason why you have to be back....

Ciao,
Francesca & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati, Philippines
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

We were so happy the hotel is few steps away from the train station! Very convenient for travelers like us whose only staying for few days. Like the rest of our bookings, we carefully read the trip advisor reviews and were very helpful. True enough, Hotel Berna is a good value for money. Great Service, great selection of breakfast!, close to termini and clean room and bathroom. They even helped us book the 2 museums to avoid queuing up as we couldnt figure out the museum numbers. The life is very small but this is normal in Europe. The hotel is located at the 3F of the building but the sign is big enough for you to notice it. We really enjoyed the breakfast. Just one wish, if they can provide a king sized comforters/ blankets to match the bed (2 single beds attached together which we didnt mind). We are so thankful to the 2 ladies in front office. Very helpful.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vian1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, Receptionist at Hotel Berna, responded to this review, 16 August 2013
We are really happy to know that our B & B le loved it and, even more, that the kindness and helpfulness of our staff to have left a sweet memory.

After all this is our goal: to make your experience special. Hoping to see you welcome back, we greet you affectionately



With Love Francesca & Staff
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Tocumwal
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 August 2013

Stayed at this quaint little hotel for three nights. Only metres from station and walking distance to most attractions. Comfortable bed, bathroom adequate and bonus of tea and coffee making facility in room. Free wifi worked well. Staff excellent, especially Francesca, who went out of her way to do everything for us. Much appreciated. Breakfast which was included in cost was fabulous and many laughs had over a coffee. Would come back here without question.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernahotel, receptionist at Hotel Berna, responded to this review, 7 August 2013
Thank's a lot for your wanderful words!

It's always a pleausure to be happy our guests.
So now you must be back.....

Arrivederic,
Francesca & Staff
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Additional Information about Hotel Berna

Property: Hotel Berna
Address: Largo Fratelli Alinari 11 | Santa Maria Novella, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #154 of 653 B&Bs / Inns in Florence
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Berna 2*
Number of rooms: 9
Official Description (provided by the hotel):
Stay in the Heart of Florence – Great location – show map Just 275 m from Florence's Santa Maria Novella Station, Hotel Berna features spacious rooms with free Wi-Fi, parquet floors, and an electric teakettle. You can walk to the cathedral in 10 minutes. Air-conditioned rooms come equipped with classic furnishings, double-glazed windows, and a flat screen TV. Each features a private bathroom, complete with shower, hairdryer, and toiletries. Breakfast at Berna Hotel is buffet style including freshly baked croissants, pastries, and fresh fruit along with juices. It is served daily in the breakfast room with hardwood floors and red fabrics The Uffizi Gallery is reachable by foot in 15 minutes, as is Ponte Vecchio. The Medici Chapel is a quarter mile away. San Lorenzo is a great choice for travelers interested in cathedrals, food and art. This is our guests' favorite part of Florence, according to independent reviews. ... more   less 
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Also Known As:
Berna Hotel Florence

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