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“Good Location and Friendly Staff”
Review of Hotel Panama

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Hotel Panama
Ranked #241 of 422 Hotels in Florence
London, United Kingdom
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good Location and Friendly Staff”
Reviewed 3 September 2013

This hotel is outstanding because nothing was too much trouble for the staff and they didn't charge for little extras such as room service on small items. Located a short walk outside the city, it is ideal for first-time visitors like ourselves.
Parking is extra, just be aware.

Room Tip: Ask for a room with a balcony
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  • Stayed August 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mervynmurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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411 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2013

This little hotel is situated just along the canal so it's a pretty location, but about a 20 minute walk from the train station and city centre. My room was a single room located right next to the hotel lobby; it was clean but quite small and the AC was definitely a blessing in the August heat. The staff were very friendly, I recommend it if you don't want a hotel in the centre.

  • Stayed August 2013, travelled solo
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Helpful?
2 Thank Lee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 July 2013

We stayed here in June, we found the hotel to be small dark and dated and very very basic. Our room was beside reception and had a balcony adjoining the communal smoking area. On our second last night the air conditioning system was so noisy we complained to reception, we were offered another room but late at night and leaving a day later we declined. In the morning we spoke to the owners son on reception, he said the system would be fixed that day and rudely pointed out that we had been offered another room. We went to breakfast and returned to find the master key in our door and discovered the owners son had been in our room. We were stunned to discover that this man had been in our room and on being challenged informed us it was his hotel and he could enter our room if he wished. We were offered another room by this mans father but on our last day we didn't want the hassle of packing and moving and we just wanted to be out of the place.
The hotel is not close to the center, be prepared to walk, The breakfast is very basic and the noise generated by the barrista was very off putting, the courtyard is actually the guest parking area. We made the mistake of leaving our window open one night and paid the price in mosquito bites.On leaving we discovered that what we thought was a welcoming gift of wine was actually part of the mini bar for which we were charged. We really enjoyed Florence but we hated this hotel it is one of the worst places we have ever stayed in and was way below the standard of other Italian hotels we stayed in-avoid.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank jack f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 July 2013

We stayed here three nights last September and although the owner etc were so nice the rooms are very dated and not so clean. It was really warm when we went (late September) and they had turned off all the air conditioning already which they did not state on their page when we booked. Not so close to the train station so we walked a long way with our luggage. It's a very small hotel but cheap so you get what you pay for.

  • Stayed September 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Missy1marc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwich, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2013

My family and I spent five nights at hotel panama a few days ago. While the manager was extremely helpful and kind to help us book tours and determine what sites to see, we found it very difficult to enjoy our stay due to the amount of insect bites that continue to appear on our bodies. We were placed in a ground floor room with terrible lighting, stained duvet covers and dirty walls (block splashes of goo everywhere). In addition, there were Mosquitos everywhere especially in the sheets of the large bed, all along the ceiling and in the bathroom. While there was a mosquito repellent machine it clearly did not work very well as the four of us received no sleep due to the constant bed bug bites. Every morning we woke to new bites on our body, and dead Mosquitos in the sheets. We asked the manager about this and he assured us the machine would solve the issue but what do you know, it DIDN'T WORK. In addition, the shower head was brown, moldy and rusty and the water that came out at first was a bit muddy looking. While breakfast was decent the woman who served it was extremely rude and grumpy. Not only did she always start breakfast late and shut it down early despite us still sitting in the booth, she rudely accused us of eating too much food! How ridiculous. Do not stay here, it ruined Florence for my family and I.

Room Tip: Do not stay on ground floor and make sure you bring calamine lotion
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  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 July 2013

We stayed here for 7 nights in June. All of the staff were very friendly and certainly made us feel welcome. Our room was on the ground floor (downstairs from the reception). Free wifi, though at times slow was appreciated. We were initially uncertain about the room as it appeared to be right next to the breakfast area, and as breakfast was served from 7 we were concerned about noise. However double doors between the room and the breakfast area, plus a very sound proof room ensured that we both slept soundly until it was time to get up!

Very heavy duty curtains kept the room nice and dark and the air con worked perfectly (great news since Florence had a heatwave whilst we were there with temps hitting 39 degrees). Bedroom was clean and had a tv, mini bar, and an easy to use safe. Our room was a good size, with a comfy chair, a desk and chair and a really good sized bathroom. Plug sockets were 3 prong, reception leant us an adaptor for our stay. Breakfast had a help yourself range of cold meats, cheese, toast, rolls, cereals etc, and coffee tea and cold drinks, with a nice al fresco dining area in a quite courtyard.

When we arrived the lady at reception recommended a couple of places near by to eat, as it was quite late, Il Clarinetto was a great recommendation and we had a lovely meal. On departing the staff ordered us a taxi (which took less than 5 mins to arrive!). The only thing which was unexpected (and this could have been our own fault for not noticing) is that any payment needing to be made at the end of your stay (e.g. tourist tax, mini bar etc) must be paid in cash.

The hotel is probably around a 20 min stroll to the Duomo. This didn't bother us at all as we enjoyed the walk.

Overall I would definitely recommend this hotel :)

Perhaps my overall view of the hotel was slightly prejudiced since I got engaged whilst in Florence, and therefore floated around in happiness for quite a while :P

Room Tip: Try and get a room that faces into the courtyard away from the road :)
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KCabot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2013

We stayed in the hotel in June for two nights. the hotel is at a very decent location, just 10 min walk from city center. The hotel staff was helpful in planning our visits to all the tourist attractions. The rooms were very small and not very clean also. The bathroom was very tiny. The breakfast was also not up to the mark. The bread and fruits were stale and toaster was not working. I think the hotel rooms need renovation.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gdude20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Panama

Property: Hotel Panama
Address: Via Venti Settembre 80, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#35 Business Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Panama 3*
Number of rooms: 20
Official Description (provided by the hotel):
REALIZED IN A TYPICAL BUILDING OF THE EARLY 20TH CENTURY, CHARACTERIZED BY THE “HARD STONE” FAÇADE, THE HOTEL PANAMA HAS TWENTY REFINED AND SPACIOUS ROOMS, ELEGANTLY FURNISHED AND EQUIPPED WITH ALL THE MODERN COMFORTS, ESSENTIAL FOR A REFINED AND UNFORGETTABLE HOLIDAY OR SUITABLE WHEN FACING AN IMPORTANT BUSINESS MEETING.IN CLOSE PROXIMITY TO THE HOTEL PANAMA, ALONG THE WAY LEADING TO THE BUTTON HEART OF THE CITY, THERE ARE MANY TYPICAL RESTAURANTS AND CHARACTERISTIC BARS. THE CAR IS NO LONGER A PROBLEM, AS THE HOTEL ALSO OFFERS A PRIVATE AND SECURE PARKING. ... more   less 
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Also Known As:
Panama Hotel Florence

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