First of all, this place is unfriendly. We checked in late in the evening, and the staff member working the desk asked us to leave our passports there while he showed us to our room (no one else was watching the desk). When we politely indicated that we would like to stay with our passports, and that we will be happy to wait while he enters our information, we were met with a bit of rudeness and attitude. Not pleasant.
The room was okay. The cover of the bed was visibly dirty. The toilet had some issues with flushing.
"Breakfast". Pretty bad. Twice, I had dirty utensils given to me, with visible particles of food on them. The choices are mostly cheap breads, cheap ham (very processed and not very fresh-tasting), and some packaged triangles of "cheese". No eggs, not even hard-boiled. They had yogurt but it wasn't very fresh.
Also, they advertise an elevator in the hotel. It only goes from the ground floor to the first floor (check-in desk). If your room is upstairs, you have to carry your things up a fairly large set of slippery marble steps.
The location is okay. Close to Santa Maria Novella station which made it easy to leave this place quickly.
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- Also Known As:
- Hotel Domus Florentiae
- Domus Florentiae Florence