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“Great but quirky”
Review of UNA Hotel Vittoria

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UNA Hotel Vittoria
Ranked #133 of 410 Hotels in Florence
Reviewed 4 December 2013

I enjoyed my stay and would recommend the hotel.

The hotel is exceptionally clean and the staff is friendly, professional and helpful. I also was pleased with the breakfast and the other things we ate at the hotel during our stay.

There are some quirks though:
-the decor is "unique"
-in the Superior category (not sure about the other categories) of rooms, the showers are enclosed in glass and run along the interior hallway of the room. So if are sharing the room with someone, there is no privacy when you shower
-the lighting and power systems of the rooms require your key to be in the slot by the door. So your phone/tablet/laptop won't charge while you are away from the room unless you leave a duplicate key in the slot.

There are few eating options in close proximity to the hotel. The restaurants that are in the neighborhood are good though and we enjoyed them.

The hotel is a 35 - 45 minute walk or a +/- 10-13 euro cab fare to the center of town. We frequently asked the hotel to call us a cab and it never took more than a few minutes to arrive.

Overall I think the hotel was a great value, very very clean and I would stay there again.

Room Tip: There are two areas of rooms. One area is accessed in the front of the building (in between the main...
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  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank N D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 10 December 2013

Dear Guest,
I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
UNA Hotel Vittoria is a new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocating the ancient Florentine spirit of hospitality.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Wishes to have you again our Guest, I send you my best regards.

Maurizio Lavetti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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146 - 152 of 1,527 reviews

Reviewed 24 November 2013

During our recent trip to Italy we got to spend a couple of nights at the Una Hotel Vottoria in Florence.
The hotel is good in it`s quality and the room was one of the largest and most comfortable ones we stayed in. The quality of everything starting with the bed, the linings, the towels, the design of the room the lighting of it, the space in it, everything seemed like a lot of thought and money have been invested it.
Yet, the hotel is not at all close to the city center and its main attractions. The surreal design at some points was a bit too much and did not give the feeling of warmness and coziness that one might want while away from home. The room had lots of different options of lighting non of which gave enough light.
The staff was nice and helpful and even recommended us one of the best restaurants we have ever went too. One of which we would have never found on our own.
The quality of our sleep was super at this hotel but yet the distance from the center is something to consider, especially when travelling with children.
One last thing, the restaurant of the hotel was fine for breakfast, not more then that. Try not to eat there at night. There are much better places in Florence.

Room Tip: If you want a bathtub in the room ask for it as not all rooms have them. Take into account the batht...
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  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Adar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 4 December 2013

Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We have taken note of your opinion, UNA Hotel Vittoria is a new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocating the ancient Florentine spirit of hospitality.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Our restaurant serves typical Tuscan and Italian cuisine for lunch and dinner with a good price.
Wishes to have you again our Guest, I send you my

Best regards

Maurizio Lavetti
Direttore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

The hotel is great fun boutique style with the deepest bath we've ever sat in. Great value for money very helpful staff. It's about 20 mins walk from the main attractions but the area it's in has some amazing arty bars and was home to our favourite restaurants a in florence (none of which we would have found if we'd stayed in the centre of town). Would recommend this hotel if you are don't mind a walk and want to hang out where the young Italians do...

Room Tip: You can upgrade to an executive room for 25 euros a night but only worth it if you really like a bat...
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  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 26 November 2013

Dear Rob,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.

We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.

Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.

Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.

Wishes to have you again our Guest, I send you my best regards.


Maurizio Lavetti
Direttore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

I stayed here with some friends for three nights. The front desk was very friendly and professional, gave us some tips for how to catch the bus and how to get around to places. The room was very interesting, what with the LED lights embedded into the walls and the bar seating at the foot of the bed. I can't complain though—it was interesting in a good way. My only complaint would have been that the lighting was a bit too dark in the room. There was a reading light, but it was rather feeble and won't stretch enough to illuminate a full page of a book if you're planning on doing some bedtime reading.

What was slightly creepy and slightly cool was that the door to each room is painted with the full-body portrait of some historical figures—Italian aristocrats, I presume. The effect is cool but can be very creepy if you're going back to your room by yourself and you're confronted with all these medieval figures standing in front of each door, staring at you. The breakfast was included in our room price, and was very good. A good range of sweets and savories, and the service was efficient in getting out the coffee and tea.

The main negative on this place is that its location is a bit far from the train station. It's located on the opposite side of the river Arno, and it's about a 15-minute walk back. There's a bus that'll get you pretty close, as well as a free shuttle the hotel operates, though that only goes from sometime around 9AM to 7PM, or thereabouts. The plus side of the location is that it's relatively close to some local haunts and great eateries, such as the restaurants around Santo Spirito, as well as the gelateria La Carraia—best gelato I've ever had.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank londoninlights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 26 November 2013

Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We have taken note of your opinion, Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Wishes to have you again our Guest, I send you my best regards

Maurizio Lavetti
Direttore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

We stayed at this hotel for 3 nights whilst on our honeymoon trip around Italy. The hotel was clean, modern and friendly! Breakfast was good in the morning, with plenty of choice which set us up for the day of sight seeing. It is quite a walk in to the city centre but if you are young and energetic not a problem, takes around 25 minutes. One evening we didn't want to walk back in to the city for dinner so we went to the local pizzeria and got a take away to bring back to the room 2 pizzas with a bottle of wine, which was really reasonable and cost 12 euro in total. The room was comfortable and a different experience to any hotel room we have stayed in. definatly worth a stay!

Room Tip: We stayed in a king room.
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  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 26 November 2013

Dear Guest,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations; Customer satisfaction is a primary goal of UNA Hotels & Resorts.
We are satisfied that you have appreciated our hotel and services, all our staff is trained to establish a friendly relationship with the Guests and follow the “UNA services guide” personalized to please every Guest, who confirm everyday to the Management this attitude.
Located in the historical quarter of San Frediano, near the Lungarno, UNA Hotel Vittoria offers to all of our guests a free shuttle service from/to Santa Maria Novella Railway Station, located in the heart of the city, at fixed time in the morning and afternoon; ask directly to hotel the time table via mail, or upon the ceck-in a the Reception. Adjacent the hotel is also available the public Bus n. 6, who takes you directly to the Santa Maria Novella Railway Station, city-centre and to the Fiorentina’s Stadium.
Who instead love to walk surrounded by florentine ancient buildings, walking through the historical San Frediano area, or along the Arno River, you arrives to Gold Bridge more and less 20 minutes.
Our restaurant serves typical Tuscan and Italian for lunch and dinner.
Wishes to have you again our Guest, I send you my best regards.

Maurizio Lavetti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank E B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 12 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 October 2013 via mobile

Nice place overall
Strange decor in rooms, although generally liked them, but a bit small although there were 2 showers!?
Upgrade to a superior room is not worth it although enquire about free wi-fi & mini bar (not much selection) when checking in.
Michael at reception was v helpful & a nice fella.
Good restaurants along the road by the gate & centre is about 20 mins walk.
All in all, a half decent place.

Stayed: October 2013, travelled as a couple
Thank Paulmarshall18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurizio_Lavetti, Direttore at UNA Hotel Vittoria, responded to this reviewResponded 30 October 2013

Dear Paul,

I would like to thank you for having spent some of your time to leave your precious comment on UNA Hotel Vittoria, that will allow us to verify the quality of our services and to approach more and more to your expectations.
We have taken note of your opinion, UNA Hotel Vittoria is a new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocating the ancient Florentine spirit of hospitality.

Wishes to have you again our Guest, I send you my best regards

Maurizio Lavetti
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Hotel Vittoria

Address: Via Pisana 59, 50143, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#79 Family Hotel in Florence
#80 Luxury Hotel in Florence
#85 Romantic Hotel in Florence
Price Range: £61 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Vittoria 4*
Number of rooms: 84
Official Description (provided by the hotel):
Located in the historical quarter of San Frediano, near the Lungarno, new emotional expression for a hotel planned to amaze guests with its extraordinary modern design realized in the 84 rooms and in the public areas of bar, restaurant and conference rooms, evocative of the ancient Florentine spirit of hospitality. Indoor parking space. ... more   less 
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Also Known As:
Una Hotel Florence

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