We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“What a find” 5 of 5 bubbles
Review of Santa Maria Novella Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Santa Maria Novella Hotel
Ranked #28 of 421 Hotels in Florence
Certificate of Excellence
Cape Town, Western Cape, South Africa
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“What a find”
5 of 5 bubbles Reviewed 1 November 2012

This Hotel is literally 5-10min walk form the station. When you get out the station walk to your right and keep going, behind the Santa Maria Novella church is a big piazza the Hotel is literally on the corner but you can't see it as from the outside it looks like apartments of office block. This was a splendid Hotel and if you are luck to get a room overlooking the Piazza grab it. The views are great early in the morning and at night as this is when it comes alive. The staff are fantastic and very willing to help especially in English. The breakfast was great. Leaving the restaurant everything is literally like everything else in Italy within walking distance. Nice thing about the hotel was the fact that you are so close to the Train station you can hop on and off and get around easily. Rooms were marvelous especially with a 3year old and 1year old. They provided a cots for no extra charge. Nothing was too much for them. Felt like heaven even though we only slept there. Or don't forget about the free WiFi always a winner.

Room Tip: Rooms facing the Piazza are excellent.
See more room tips
  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AvineshP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,578 reviews from our community

Traveller rating
    1,096
    400
    60
    8
    13
See reviews for
290
881
58
84
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (270)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 30 October 2012

The Santa Maria Novella hotel oozes quality. Its staff are welcoming, friendly and efficient, and the hotel's location is perfect. The little bar on the ground floor is a welcome retreat after a day's Florentine exploration. Try a glass of chilled Prosecco with a plate of air-dried ham, pineapple and melon. Excellent!

  • Stayed October 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Annie46Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 28 October 2012

we stayed here as part of a trip with the Orient Express. our room overlooked the sq & when we opened the double windows & sat on our luxurious sofa at the end of a long day sightseeing it was pure luxury. the staff were so helpful & friendly. we had our Uffizzi tickets booked for us by them & it was worth every penny. Breakfast was a good selection, well made & the hot food was hot (not always easy in an Italian hotel). On the one day of rain, free unberellas were plentiful bu the front door. The roof top terrace was worth the visit, we took our drinks up for sunset one evening & it was wonderful. I woud recommend it to anyone for location, service & all round luxury. plenty of bars & eateries nearby, they recommended a coupke & they were good choices. the beds were comfortable & fresh sheets each day, how wonderful. the large marble bath was to die for & I could have spent the 4 days in the room, enjoying just that !!

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank y0rkshireh0lidaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 27 October 2012

Hotel Santa Maria Novella is about a five minute walk from the train station overlooking the Santa Maria Novella square and a little longer to the touristy area. It's a really nice, well run hotel with a touch of luxury. The breakfast has a pretty good selection for an Italian breakfast. The rooftop deck has an amazing view, and it seemed that we were the only ones ever on it. A great place to sit and listen to the bell towers. The concierge booked three restaurants for us and were generally very helpful. If you need it, there is a bare bones gym in the basement with a sauna that no one seems to use.

Room Tip: Splurge for a room overlooking the square - it's worth it.
See more room tips
  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
228 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 bubbles Reviewed 25 October 2012

This is a wonderful hotel of very high standard. We had a lovely room overlooking the Piazza and the church. The staff are very friendly and efficient. The breakfast is excellent. A five minute walk from the railway station, the hotel is perfectly positioned on the edge of what is a very quiet Piazza. It is also located close to some very nice restaurants, all within a five minute stroll. We loved it here. We can highly recommend this hotel.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FunTimes030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 October 2012

We spent two days in the hotel on October 21 and 22 2012. We had a room with a view on the place and the curch, quiet and verypleasant. Room is very clean and well decorated. Bathroom also with a view on the place is modern vast and also very clean. Nothing to complain about the hotel. Breakfeast are fantastic and staff is very nice. The hotel is perfectly located, just a five minute walk from the Duomo place.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jacqueur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 October 2012

In florence either you spend a little more or stay somewhere else and suffer.
This hotel is nice with lifts everywhere ( yes more than one).
The first night my room was noicy ( outside is a street bar) thank G-d it ended at 1 a.m. Second night i sleep so good and without noice.
The staff is lovely
The hotel is a 5 stars easily ( i am very picky)
The only recommendation to the hotel is: consider adding showers, bathtub are ok but a shower in a suit is a most.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aikyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
Santa Maria Novella
Hotel L'Orologio
Hotel L'Orologio
#42 of 421 in Florence
4.5 of 5 bubbles 1,246 reviews
Santa Maria Novella
Grand Hotel Minerva
Grand Hotel Minerva
#53 of 421 in Florence
4.5 of 5 bubbles 1,829 reviews
San Lorenzo
Firenze Number Nine Wellness Hotel
Show Prices
Show Prices
Show Prices
Duomo
Hotel Brunelleschi
Hotel Brunelleschi
#20 of 421 in Florence
4.5 of 5 bubbles 2,631 reviews
Duomo
Hotel Spadai
Hotel Spadai
#5 of 421 in Florence
5.0 of 5 bubbles 1,055 reviews
Hotel Degli Orafi
#31 of 421 in Florence
4.5 of 5 bubbles 1,438 reviews
Show Prices
Show Prices
Show Prices

Been to Santa Maria Novella Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Maria Novella Hotel

Property: Santa Maria Novella Hotel
Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#23 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Odigeo, Hotels.com and Agoda so you can book your Santa Maria Novella Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing