but we just liked it. The location is perfect and the hotel is beautiful. Huge rooms, marble bathrooms, amazing terrace with a view and great breakfast. Easy walk from the train station, close to all the sights - mercato centrale, the Duomo, Academia, the Arno and fabulous shopping. But the bed was horrible, even by European standards. Maybe it was just our room, but we barely felt refreshed after a night's sleep. Quite frustrating in a city like Florence where you want to have energy to walk all day and night. We also had an issue with our hair dryer - after about 60 seconds it turned off and wouldn't come back on for 15 minutes or so. We let the front desk know and they sent someone up while we were out only to report that it worked for him for 10 minutes...not sure what the issue was there but we never got it to work correctly. Wouldn't have been SO bad in the summer, but when the high is 40 degrees going out with damp hair is not an option. We had very high expectations for this hotel and wanted to be wowed, but it was just ok. Not sure we would stay here again.
- Official Description (provided by the hotel):
- All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more less
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- Also Known As:
- Santa Maria Novella Florence
- Hotel Santa Maria Novella