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“Prosecco at breakfast who knew !!!”

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Santa Maria Novella Hotel
Ranked #30 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 11 August 2014

This is possible one of the most friendly welcoming and luxurious hotels that I have ever stayed in in Europe.
The staff were extremely helpful and friendly , the location was a three minute walk to the duomo or the train station and right next to a tour meeting point , it wasn't noisy at night and the rooms were lovely and roomy with air con and very very comfy beds.
I was travelling with a friend and the highlight for us was the iced bucket of Prosecco every morning in the middle of the breakfast table which initially we were scared to touch , but frankly everyone was doing it ! All in all a fantastic break here wouldn't hesitate in staying here again.

Room Tip: we had a great view of cathedral santa maria novella ask for rooms on a side of the hotel as its a b...
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  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank wpark115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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405 - 411 of 1,706 reviews

Reviewed 11 August 2014

This is a gorgeous hotel in the heart of the city making it easy to walk to everything. It overlooks one of the most famous squares in Florence and is 5 mins walk from the train station.

Our room was really comfortable, great pillows, marble bathroom with lonely big shower and tea and coffee making facilities - they provided free soy milk from the bar downstairs and were ver accommodating.

The highlight of our stay was the amazing breakfast- I've never seen Prosecco on offer before and it was the perfect start to the day! Loads of juices available so you can make peach bellinis! Egg and bacon were top notch, lots of cold meats, cheeses, salad, cereals etc for those wanting continental style.

I would definitely recommend,

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank Timetraveller24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We spent four nights here whilst exploring the city. The location is great, with most attractions within an easy walk. The staff were welcoming and our room very comfortable. Tea and coffee-making facilities are provided and the in-room bar is not unreasonably priced. We took a junior suite with a view across to the magnificent Santa Maria Novella church.

Breakfast was included in our room rate and offered a wide range of pastries, meats, cheeses, fruit and cereals. Again, service was friendly and efficient.

TIP: Pre-book tickets for the main attractions as they can get very busy. Staff at the hotel will help you.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

We stayed here for two nights in July. We liked the location - close to the train station and walking distance to everything. The hotel is a bit of a maze with three buildings connected to one. We had to take Two elevators to our room. The room was large and had a view of the church. The air conditioning worked really well and the breakfast was amazing . They also had a computer work station and a reading with newspapers. I would stay here again . I would however not recommend this hotel if you had a wheelchair.

Recommendations in Florence
1 Medici chapels
2. Giaconda leather outlet
3. Giannini Firenze paper products
4. Academia gallery

Room Tip: Ask for a room facing the church
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank travel4free
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

The hotel is beautiful and is close to the train station. Taxi availability is great. And is a 5 minute walk to the Duomo. Breakfast was excellent and had many choices. Staff was professional and really wanted to help you to find your way around city. We left for the airport at 0400 in the morning and the staff had made up a breakfast bag with fruit, drinks, pastry etc. You don't find that to often when you travel. Very customer oreinted. Give this hotel an A+. Bravo

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank SRO0224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

From the moment you want into reception you know you are in for a treat. Our room on the sixth floor overlooked to piazza with the church in full view. Like te rest of the hotel the rooms are well appointed, huge double bed and amazing marble bathroom. Like others here we arrived by train to the nearby (5mins away) station. Take some pebbles with you to find your way back to the lifts, it is bit of a dander to get to to and from reception, but the narrow corridors and stone steps add to the charm of this hotel. Breakfast in the morning is a joy, make sure you try the prosecco to kick start your day. Staff are very helpful and friendly and gave us great advice for choosing restaurants. Make sure you hit the roof terrace for an amazing roof top view of Florence and the piazza below. Despite being in a very busy piazza and above a bar we were not disturbed by the noise and had a very, very enjoyable stay.

Room Tip: Go for a superior room, worth the extra for a special treat.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank dangalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

I had the most amazing room. It had a great bathroom(huge). It had a KING size bed...comfortable, good sheets plenty of towels. Plenty of space. Great space for closets. I am a coffe drinker. They provided a machine for tea, and told me they would bring coffee for me to my room and never did. To me that is a negative. I had a private terrace Great for shooting photos of the piazza. Right on the piazza. The best part to me was the AWESOME breakfast.. you name it.... was there. Scrambled eggs, bacon breads of all kind. Meat and cheese trays fresh fruit ,oj CHAMPAINE....we made mamosa's! coffee, cereals. They staff was GREAT,helpful!

Room Tip: wi/fi not good. loved room 621, has a private terrace. A/c great! good big bed!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Service
Thank shirley b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Maria Novella Hotel

Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#25 Business Hotel in Florence
#25 Luxury Hotel in Florence
#27 Family Hotel in Florence
#29 Romantic Hotel in Florence
Price Range: £123 - £338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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