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“Simply Perfect”

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Santa Maria Novella Hotel
Ranked #30 of 411 Hotels in Florence
Certificate of Excellence
California
Level 6 Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Simply Perfect”
Reviewed 7 July 2010

I had touble finding the Hotel Santa Maria Novella - the name is on a small plaque hidden behind a bush. The location is not in the very center of town, but because the historic center of Florence is so small, it's less than a 10 minute walk to most of the major attractions. The front desk staff was multi-lingual and very helpful. My room was spacious and very clean with a great view of the square and some of the only grass in the central city. The bathroom was clean. The hotel has a roof top terrace. My wife said the fitness center had brand new machines. The continental breakfast was set in a very lovely dining room. Dinner selections were excellent.

The front desk recommended and booked a hotel for us in La Spezia. When we arrived there, the accomodations were totally unacceptable and we didn't check-in.

However, we enjoyed every minute of our stay at Hotel Santa Maria Novella and wish we could have stayed a few more days. We'll be back.

  • Stayed June 2010, travelled with family
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Helpful?
Thank 23Feb45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hertfordshire
Level 6 Contributor
143 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 7 July 2010

It was unusually cold and raining when we arrived in Florence, it's a straightforward and quick walk from the station to the hotel but we were somewhat bedraggled on arrival at about 8pm on a Sunday. I appreciated guidance from previous reviewers to help find the hotel on the square by the Santa Maria Novella church - put your back to the SMN church doors and it is at 10 o'clock!

We have limited Italian (learned 50 words before we went) and tried our best in Italian (think the policeman out of Allo Allo) to introduce ourselves, confirm our reservation and be friendly and polite when arriving and I asked if we could have a quiet room. They upgraded us - free - to the rooftop junior suite with a large 270 degree roof terrace (exclusive to us!!!) with views across Florence to the mountains and hills - and to the Duomo. There was an oriel window cut into the wall by the bedhead which had a view across the roof tops to the Duomo and Campanile. We were delighted with it! The bathroom - as you might expect - was amazing. The bed was absolutely gorgeous, sooo comfortable!

You would think that we would say how wonderful it was given the upgrade, but we spent time with a number of other guests who also raved about their rooms and the quality of the hotel. So whilst we were extremely lucky, others were happy too. All the rooms have good facilities.

We had to ask reception to lower the temperature of the aircon, but this was a recurring theme in Italy.

Reception are helpful and friendly - I think more so if you are friendly and polite - and very tolerant of pigeon italian, they taught us some useful words! They offer great breakfasts and are in a really good location near enough to walk into town but not so near that it was congested. There is no restaurant, (although a lovely breakfast room) but reception recommended a good trattoria (La Trattoria al Trebbio) round the back of the hotel which was reasonably priced and which we enjoyed very much - we went on each of our three nights stay. It is not a gourmet restaurant, but it was always busy, full of Italians and we thought it was very good and very friendly. They also do excellent half bottles of a variety of chianti's.

  • Stayed June 2010, travelled as a couple
    • Value
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Helpful?
Thank Linzini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2010

So, this place is beautiful. great location,

After spending a week traveling around italy, this hotel was a pleasure to check into.
Everything about it was lush and comfortable.

My wife, especially loved the details, in the rooms as well as the wallpaper in the hallways.

Everything was spacious, clean and really beautiful.

We only got to spend one night, but wish we could have spent more time there.

I was also told about some sort of smoking room, but never found it.
maybe next time.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank gettinghitched29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2010

Santa Maria Novella hotel is located in a beautiful piazza of the same name and is in walking distance to all major attractions. Since the hotels is located in a mainly pedestrianized square, the location offers a bit more peace & quiet as compared to some other centrally located hotels I have stayed in Florence that are off a small but busy street.

The hotel is very inviting with decor having an old world and elegant feel. Staff is friendly and attentive. My room was very spacious with bed, small sofa, desk, table, wardrobe and even quipped with a tea kettle (which can still be hard to find in Italy). The room was quiet, clean with marble bathroom...other rooms offered at a lower rate tend to be smaller but are still spacious and well presented so still a great option to have the opportunity to stay in this beautiful hotel!

  • Stayed November 2009, travelled on business
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Helpful?
Thank yourfriendinitaly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Midlands
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2010

Actually, we don’t think there is anything more you could ask for!
We arrived in Florence by train and the hotel is situated only 2 minutes walk from the train station so, coupled with how central it was to most other things to see and do in Florence, it was the perfect location.
We were told at check in we had been upgraded to room 601 – the only room on floor 6. At the time of check in we didn’t really get that this was so great but when we got to the room we understood straight away. Not only did we have a portal style window that had a great view of the Duomo, we had a huge outside terrace that could have easily seated 18 people on 3 different tables with amazing views across the whole city!
The room itself was very comfortable and the bathroom had a huge glass roof that we could actually see when we climbed the cupola of the Duomo!
The staff were very pleasant although, to be very honest, apart from asking a few questions and check in/out, we didn’t really have any need to use them much.
Breakfast was basic but for us just right.
The only negative comment we can make about the hotel is that there is what can only be described as an ambulance station across the square. This meant that throughout the day, and sometimes night, the ambulance would put its sirens on full blast as it left the square. We always take earplugs with us but if we hadn’t of had them, this may have been a big problem, especially as we were there over the 2nd June Italian bank holiday so the city was full of revellers!
All in all we had a great stay in Florence that was made all the more special by staying at this hotel in room 601 with its great terrace and great views.
We had been recommended by a friend the Golden View restaurant on the other side of the Ponte Vecchio to the hotel. It was so good; we ate there twice during our 4 night stay! Sounds like a Chinese restaurant but it certainly isn’t. If you are a meat eater and want a treat, go for the Florentine steak!

  • Stayed June 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JJD-FRAGGLES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Jolla, California
Level 6 Contributor
109 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 23 June 2010

Fantastic! We stayed in an upgraded room. It was large, quiet, exquisite, luxurious. The breakfast buffet was delicious.

It was close to the train station and walking distance to everything.

If there was a minus - it was that it overlooked a nondescript park on the edge of the tourist center.

  • Stayed May 2007, travelled as a couple
    • Value
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Helpful?
Thank sand_ca_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2010

I was concerned booking this hotel about how close it was to the station but it is actually in a quiet area and lovely piazza (Santa Maria Novella). Would absolutely book it again. Walking distance to everything, view of Duomo from room window and views from rooftop terrace excellent.
Very impressed with quality of rooms, gorgeous old world character to building and decor but still clean and roomy.

  • Stayed June 2010, travelled solo
    • Value
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Helpful?
Thank CherieJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Maria Novella Hotel

Property: Santa Maria Novella Hotel
Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#25 Business Hotel in Florence
#26 Luxury Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Official Description (provided by the hotel):
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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