This was a beautiful hotel with a great location. The main "tourist bus line", the number 23 picks up right down the street from the hotel. Only about a 2 min walk! It will take you every where you need to go.
Beautiful ceilings and a great bathroom with a wonderful shower head. The room was very clean!
The nicest people were working at the front desk. The best experience I have ever had with hotel service. We had booked two twin beds but when we checked into our room the beds were made up as one queen.(A lot of times in Italy they make a queen by pushing two twins together). The only reason I am mentioning this mistake is to point out how nice they were about fixing it. They offered to fix it right away but I told them it was fine to just make the beds up as twins the next morning when they cleaned the room.
The next morning when we were heading out for the day I went to mention it to the receptionist since it was a different lady(I am used to information not getting relayed in situations like this), but I didn't even have to explain it to her. The lady from the day before had let her know and she assured us they were going to take care of it that day. And when we got back we had two twin beds.
They were so nice about everything. Every time we came or left the hotel they wished us a good day or welcomed us back.
I spent months looking for a hotel in Florence , and I was not disappointed by my choice. The people working there made the stay wonderful. The rooms were decorated beautifully and very clean.
I would definitely stay at this hotel again!
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- Also Known As:
- Ferrucci Hotel Florence