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“Good value accommodation - just away from tourist area”

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Hotel Relais Il Cestello
Ranked #158 of 421 Hotels in Florence
Certificate of Excellence
Dublin, Ireland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good value accommodation - just away from tourist area”
4 of 5 bubbles Reviewed 18 February 2014

Decent venue and price. A little noise from the corridor but clean and satisfactory, It was nice to be away from the immediate centre and to try new restaurants we wouldn't have visited otherwise. A good option for visitors

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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268 reviews from our community

Traveller rating
    142
    88
    29
    4
    5
See reviews for
49
153
18
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Santa Ana, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 December 2013

I just returned from a full week in Florence, Italy. WOW, I really enjoyed the Hotel Relais II Cestello's. Views of the Arno River and early morning rowing teams on the weekend swift by the hotel. Very authentic, not a tourist trap. Each day I have questions or requests, and each morning I was 100% satisfied in my choice of property. I originally only planned on staying a few nights, but enjoyed myself so much that I extended my days to 5. You are minutes form the Punta Vecchio, and about a 15 minute walk from the Del Duomo. The entire surrounding area is safe no matter the hour of day or night. I can't wait travel to this location in years to come.

Room Tip: They are great on email responses. They are on site 24 hours a day to help.
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  • Stayed December 2013, travelled solo
    • Value
    • Location
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Helpful?
1 Thank thefuntravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

We were a bit dubious having read the mixed reviews on Trip Advisor. However all of our worries were totally unfounded. On arrival the female owner of the hotel couldn’t have been more helpful. She gave us a map of Florence pointing out several places of interest and gave us some excellent suggestions of where to eat.

The hotel is 10 minutes walk from railway station and Ponte Vecchio. It is in a quiet location away from the tourist areas which we liked. However there is a restaurant/bar below the hotel which can be a bit noisy late at night.

The breakfast was very nice. There was a selection of rolls, jams, yoghurts, cereals and croissants. The cafe latte was excellent!!

There were lots of little restaurants and shops in the street to the back of the hotel (Borgo San Frediano).

The room was a good size with a lovely view over the River Arno. The room and the bathroom were very clean and there was a supply of shampoos and soaps and a hair dryer. There was also a fridge in the room which was a bonus.

We would certainly stay at this hotel again and would recommend it to family and friends. We would like to thank the hotel staff for looking after us and making our stay very enjoyable!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
3 Thank Shazsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 22 July 2013

What a great choice for a hotel in Florence. It was just 10 minutes walk from railway station and Punta Vecchio - still in its own quiet environment. Florence can be pretty packed in summer season and for this area was like a "non-touristic oasis".
There are only 10 rooms in this hotel. I had reserved one person room and it was pretty small (but I checked from the room map that it was really half of the size than the other rooms). The rooms locate in the first floor and there is no lift. Staff helps gladly with the luggage if needed. Also otherwise staff was friendly and polite. My room had very effective air-conditioning. There was very good wifi that was fast (many hotels say that they have free wifi but it's so crappy that you have to wait for ages something to happen) and free safety box in the room. There are even slippers available.
The breakfast is served in the lobby and it includes rolls, jam, yoghurt, cereals, juice, coffee, tea, croissant and other pastries.
Borgo San Frediano street in the back of the hotel has mini market, great trattorias, cafes, shop that sells pizzaslices and beautiful pastries, fruit store, other small shops.
I would certainly select this hotel again. If you want to see souvenir shops and tourist herds around your hotel, this wouldn't be your best choice.
There are bus stops nearby for several lines, you can check them here http://www.ataf.net/en/timetables-and-routes/timetables-and-routes/route-list.aspx?idC=180&LN=en-US. The information kiosk opposite the railway station has the map of public transportation.

  • Stayed July 2013, travelled solo
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Helpful?
1 Thank OtS34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Water Mill, New York
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 18 February 2013

Relais Il Cestello, Piazza di Cestello www.relaisilcestello.it, on the square, just facing the Arno, in the Oltrano. Fantastically centrally located, only two bridges from the Ponte Vecchio, and easily reached on foot from the Santa Maria Novella rail station. Request a room in the back if you want a sound sleep, as in the evening the Piazza can become a bit loud, as there is a night club next to the Relais. The room was large, well appointed with a comfortable bed, wardrobe, desk & chair and several other chairs. There was plenty of heat and hot water in the spacious room; the bathroom was clean, large, and was supplied with plenty of towels, shampoo, soap and a hair dryer. Breakfast was arranged in the reception room, with a lovely view of the Arno. Food was plentiful with a selection of coffees, teas, breads, fruit cheeses, meat and yogurts. Am a return customer, having first been to the Relais nearly 20 years ago. The Relais certainly has improved with age!

  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
2 Thank vagabondfromNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nice, France
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 9 December 2012

I selected this hotel due to its proximity to a friend's home but it turned out to be a perfect location for seeing all of Firenze. The hotel is on the river in a quiet square with easy access to the rest of the city. The manager Marco made me feel completely at home and was very helpful. The breakfast was always freshly prepared. The hotel is very clean and my room was very comfortable.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank NiceGianni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 26 September 2012

September 2012 - There is nothing that makes this hotel stand out from any crowd but.........

Visiting Florence for 24hours, we wanted a clean, mid-cost hotel, with easy access to both the old centre for a business lunch (Doumo etc was a gentle 10 minute walk) and Parco delle Cascine Park for an evening concert in the Eastern area of the city.

On arrival/departure, the welcome was under whelming, the service was sort of efficient if not bothered - no offer of help to get heavy suit cases up through a tight entrance and a winding stair case to reception (IMPORTANT - There is no lift from ground to the first floor reception).

PARKING - parking is a nightmare at anytime in Florence so I was pleased to see on Google that there was a large public car park directly out side, but the meter ran from 8am to 1am and in our very brief stay it cost 44 Euros to use - Above London prices - I got contradictory and wrong info from the hotel reception as to possible alternatives, and absolutely no help in sourcing the change needed - all a bit of a pain when all you need is some local advice.

Besides the general dis-interest of the staff the B&B was OK, our room and bed were big but so were the many hungry mosquitoes living in the room.

I just don't get previous reviewers excited comments that staff were friendly, helpful it was all just about average - If they could be bothered - so if you can find somewhere else I would and don't bother with this hotel.

Room Tip: Just make sure you keep your air con on to keep the many mosquitoes subdued
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank StephenFran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Relais Il Cestello

Property: Hotel Relais Il Cestello
Address: Piazza di Cestello 9, 50124, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santo Spirito / San Frediano
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#75 Family Hotel in Florence
#90 Romantic Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Relais Il Cestello 3*
Number of rooms: 10
Official Description (provided by the hotel):
Hotel Relais il Cestello is an old structure used in the past as a post office that worked with horses and carrozze. The hotel looks on piazza di Cestello and from the windows you can see the beautiful church Cestello, the San frediano surroundings, Ognissanti church and the river Arno.San frediano is a very typical old florentine suburb where you may still find wood, leather, glass and jewelery shops. Close to the hotel you can visit piazza del Carmine, piazza Santo Spirito and not so far Pitti Palace.In fact Hotel Relais il Cestello is situated in the heart of Florence in a few minutes you can walk tO the central railway station, the Ponte Vecchio bridge, Piazza della Signoria and the beautiful streets such as via della Vigna Nuova, Via Tornabuoni, Via Strozzi piazza della Repubblica where you may shop in all the high fashion and antique stores ... more   less 
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Also Known As:
Relais Il Cestello Florence

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