We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wow location - shame about the detail”
Review of Villa La Vedetta

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Villa La Vedetta
Ranked #66 of 409 Hotels in Florence
Certificate of Excellence
Reviewed 25 November 2009

This hotel is lauded as being one of the best, including having an excellent restaurant, and that is exactly why we booked it. Having spent five (originally 6 ) nights there recently, I can categorically state that although it has the location to proverbially die for, the attention to detail lets it down. This was agreed with other travellers who were staying at the same time.
When a hotel is stated as being one of the best, it's staff and it's facilities MUST match the expectations of its guests ALL of the time.
We were welcomed charmingly, although the receptionist was surprised we were staying for so many nights. Our rooms was beautiful, comfortable and matched our expectations including on the first night the usual turn down, a little evening tasty placed by our pillows and little towel mat each side of the bed. Unfortunately only once more did we get this service and that was on the Saturday night within our stay. We expected this each night and it should have taken place but it didn't. It was unacceptable to be haphazard.
If you expect a fitness centre, forget it. There are only 3 fitness machines.
Daily at about 5 pm the Hotel provides an urn of hot water for guests including infusions/teas to be enjoyed in their main guest lounge. The Urn sometimes worked and sometimes did not, necessitating the staff to bring hot water to the room.
The wifi link was advertised as being provided within each room. Ours did not work in our room (apparently a software problem) but it wasn't sorted whilst we were there.
The hard wire connection in the guest lounge worked sometimes or not at all. Silly things but errors within their service levels that should have been remedied but weren't.
We enjoyed many a good meal in and around Florence fortunately finding restaurants that locals were eating in and not those frequented by other tourists.
One night we decided to use the Hotel Restaurant, the ONICE.
We informed reception we would have a table at 8.30pm ish, ‘no problem’ and duly arrived. We were given a glass of Prosecco, not offered anything else, and at 9.30 pm we were shown to our table. The maitre d' tried to get us to take the tasting menu and the accompanying wines but as restaurateurs we wanted to enjoy the a la carte and order a wine of our choice (the wine list was requested 3 times!). We believe we were the only table being different, who knows, but that is what we wanted and here we were in an alleged Michelin star restaurant receiving awful service both from front of house and subsequently the kitchen. Remember it had taken an hour to be seated, they didn’t have the wine we chose, then food was incredibly slow in arriving, our main course arrived 2 hours after being seated. The food was not hot and my fish was overcooked. We were disappointed. We chose not to have a dessert but gracefully retire, at which point the maitre d’ arrived bearing two desserts with the compliments of the house! It did not appease us! We informed reception that we were very disappointed and they just shrugged their shoulders!
On one day various who were staying arrived back at around 5 pm to enjoy some relaxation, with an infusion, in the main guest lounge only to find that it had been allocated to a ‘meeting’ and was unavailable. We were offered a much smaller room to use. The attendees of the ‘meeting’ had ‘breaks’ every 15/20 minutes and irritatingly kept leaving the hotel front door open whilst they enjoyed a cigarette outside. Of course all the smoke was blown back into the hotel and instead of the hotel staff managing this, we had to keep asking them to shut the door.
Our room was not cleaned properly (dust accumulated), the grouting was mildewy and stained, more in keeping with a budget hotel, and the toilet seat became detached and was not mended. We curtailed our visit and left one day early! And guess what, they got our bill wrong!!
In conclusion, the Hotel staff appeared not to have a leader/manager or someone to make sure that ALL guest facilities were as perfect as the location. Shame

  • Stayed: November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ssandtf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (561)
Traveller rating
Traveller type
Time of year
Language

279 - 285 of 561 reviews

Reviewed 19 November 2009

Florence and Villa La Vedetta was the second stop during our Italian tour this November. Florence itself is a relatively small city so after arriving at the train station we were only a short 15 minute taxi ride up to the hotel. Villa La Vedetta is not in the heart of the city's center but it's beauty is the the opportunity to wake up and enjoy the postcard views of all of Florence from your room or the hotel's terrace. The Villa is very charming and picturesque from all angles ... adorable common rooms where they serve tea and biscuits, comfortable and elegant suites and relaxing views from both the garden and the hotel's terrace. They also have a pool which would have been fabulous to dive into during our stay but decided against it to avoid the November chill.

Villa la Vedetta is a short 100 meter walk away from the popular Piazza Michelangelo where you have the opportunity to take in the expansive view of Florence and it's surrounding hills OR admire the bronze replica of the "David". As I mentioned earlier, the Villa isn't placed centrally in Florence therefore you have a couple options to get to the city's center. You can hike the 20 minute trek down the hill and across the Ponte Vechio bridge, take the complementary shuttle from the Villa which drops you off near the city center, or catch a taxi. We like to be adventurous and active so opted to do the hike on most days. If you choose to take the shuttle keep in mind that it runs from 9am - 7pm so if you are taking a late dinner you may need to think of an alternative route to getting back to the Villa at night. If you decide to hike up the hill back to the hotel, the trail is very safe and you will often see other tourists or locals walking the same path.

The only downside we had was the odors that came from the restroom in our room. During the mornings we often smelled a 'sewage' smell.

Overall we had a wonderful and relaxing time at Villa La Vedetta and would recommend it to other travelers looking for a peaceful stay away from the hustle of the city.

  • Stayed: November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MarieTess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2009

This is true luxury - a boutique hotel with outstanding service , and exquisite food in the restaurant, Onice. Fantastic breakfast - all cooked to order and array of fresh fruit and produce. We held our wedding reception here and it was truly memorable.

  • Stayed: October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SuzMcEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2009

This is a truly magical hotel. It must have the best view bar none in Europe overlooking the city. The staff were all delightful and nothing was too much trouble for them. Our room was spotless and comfortable. We did not stay for dinner but judging by the breakfast the food was excellent too. Can't wait to return!

  • Stayed: July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank J_Cassel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2009

I organized a surprise to my wife for the day corresponding to our 10th wedding anniversary. Amongst different 5 stars hotel throughout Europe, I chose Villa La Vedetta ... and our stay was extraordinary.

Obviously the views from the hotel and from our suite were breathtaking; that is evidently not the sole fabulous point for this hotel. The service is perfect, the restaurant totally deserves one star at the Michelin guide.

At the end of the afternoon in Florence, it is such a relief to call the Hotel's shuttle to quit the busy streets and return to the peaceful and romantic atmosphere of Villa La Vedetta.

This hotel together with the city of Florence are definitely a perfect destination for unforgettable and very romantic holidays

  • Stayed: May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank PAM1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2009

La Vedetta is in the top range.
The loaction is fantastic a stone away from the Michelangelio plaza.
The romantic suite was very comfortable and room features are of what you can expect for the range.
What makes it a special place is staff friendlyness, genuine smiles and interest in customers satisfaction.

  • Stayed: March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Slyandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2008

We had an upper floor suite overlooking the river. The room was large, quiet and well apportioned with flatscreen tv's and a jacuzzi. The property is located on the hill across the river from the main tourist sites.

Overall, the hotel service was superb. They offer free shuttle rides in the daytime hours between the city and the property. Staff are there to help you and remember your name.

On breakfast, the buffet was plentiful and the conservatory where served beautiful. Fresh orange juice, multiple choices for eggs, pancakes, bakery items, etc. Yes, the price is 50 Euro for two.

The restaurant is in the lower level of the property and is very small. Seats are well spaced, and table size comfortable. Ask the chef for the "relais menus" as they are not on the carte. You have the choice of meat or fish and 5/10 courses and can mix match. The wine list is well chosen and Tuscan oriented as expected.

Rail Italia had a stricke the day we arrived from Rome so we drove to Florence. The hotel arranged our pick-up and took care of everything for us. Our Uffizzi tickets were waiting for us. Front desk service is truly outstanding.

There are no "local" dining options within 5 minute walking distance that are not bus tourist stands. So if you want to eat in city center, walk down the hill and cab back if you have a hearty dinner.

All-in-all a wonderful stay.

  • Stayed: November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Ralff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
Villa Cora
#4 of 409 in Florence
999 reviews
Ville sull'Arno Hotel
#19 of 409 in Florence
863 reviews
Show Prices
Show Prices
Show Prices
Il Salviatino
#81 of 409 in Florence
772 reviews
Uffizi
Bernini Palace Hotel
Bernini Palace Hotel
#35 of 409 in Florence
1,225 reviews
Pitti
Ponte Vecchio Suites & SPA
Ponte Vecchio Suites & SPA
#18 of 409 in Florence
408 reviews
Show Prices
Show Prices
Show Prices

Been to Villa La Vedetta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa La Vedetta

Address: Viale Michelangiolo 78, 50125, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Piazzale Michelangelo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Romantic Hotel in Florence
#44 Luxury Hotel in Florence
#59 Family Hotel in Florence
#90 Business Hotel in Florence
Price Range: £152 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa La Vedetta 5*
Number of rooms: 18
Official Description (provided by the hotel):
A true 'Urban Resort' unique in Florence. Romantic neo-renaissance villa, today a lavish hotel of only 18 deluxe rooms and suites in exclusive panoramic position on Piazzale Michelangelo, with breathtaking view of Florence only a few steps from Ponte Vecchio. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travel Republic (UK), LoveHolidays, Expedia, Hotels.com, HotelsClick, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Villa La Vedetta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Villa La Vedetta Hotel Florence
Hotel La Vedetta
Boutique Hotel La Vedetta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing