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“business trip, perfect location”
4 of 5 bubbles Review of Leonardo Da Vinci

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Leonardo Da Vinci
Ranked #356 of 421 Hotels in Florence
Bologna, Italy
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“business trip, perfect location”
4 of 5 bubbles Reviewed 22 August 2014

I visited this hotel during a business trip. It has a very good location, only 5 minutes far from the train station walking.
It's a nice hotel at reasonable prices.
the room was big and clean, unique negative detail a bit noisy because of the railway.
rich and fresh breakfast.
The location is perfet also for the fairs (ex. Pitti Show)

  • Stayed January 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Paola2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
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English first
Santiago
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 21 August 2014 via mobile

I chose this hotel because of location, a couple of minutes walking from Santa Maria Novella train station, and a few block from downtown, very convenient. It looked modern in website pictures, but it is not so much, it is restaured but there are some details that make it look old and lack of maintenance. Anyway the family room is wide with a confortable bathroom. The breakfast was fine enough. The negative point at this hotel was the no friendly staff. We never received a "hi" or "good day" from any staff member. It looked like they were unhappy working there. I stopped to say hello after two days there with no response. Absolutely different from most of italian people. So do not expect a warm welcome here. But in general the hotel lighly meets expectations.

Stayed February 2014
Helpful?
1 Thank rodrigoac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 20 August 2014 via mobile

The worst hotel staff ever came across in my travelling experience. Hotel is under staffed and they hardly smile or greet. Horrible experience right from the moment you enter..receptionist will behave as if he is your boss, then i had 2 round of lift as he did not/ could not communicate clearly..., thenwhen called for wifi pwd which he did not gave to me, he says you will have to come down.
Bedsheets not changed,
I was misled by reviews on Booking.com
Rooms pretty ordinary and will not meet your expectations from 4 star

Waste of money and may well spoil your trip. So avoid if you can

Stayed August 2014
Helpful?
1 Thank Ritz V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 August 2014

Booked a short two night stay in this Hotel as it was in walkable distance from Florence City Centre and is certainly not too dificult to find due to it's close proximity to Santa Maria Novella Train Station. In this regard the location of the hotel was great, and perhaps is the main reason for the extra expenditure of the booking.

However, was looking for so much more from a Four-Star Hotel. Our first disappointment was arriving at the Reception to be greeted with grunts, barely looked at, and general unhelpfulness.

We then found that the hotel didn't even include facilities that were on our booking such as a Sauna/Fitness Centre. There appeared to be a bar but this was strangely never open, particularly when considering our stay was in Peak Season in late July.

Breakfast was decent I would say, however we've stayed in a few other hotels in Tuscany and their variety perhaps showed Leonardo's up a little bit. One positive however were the Breakfast Staff who were at the opposite end of the friendliness scale to their Reception colleagues.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 July 2014

This hotel had a really modern feel to it, the rooms were more colorful, and the furniture was also in a different style than other hotels I've been to. It is located very close to the train station and other tourist attractions. One of the best aspects is the free wifi at the Internet Spot! The Internet was extremely fast and it was easy access to anyone who knew about it.

Unfortunately, my friends had problems with the lock on their room, meaning their lock simply would not work. Even though we knew everyone on our floor because it was a school trip, it was still a safety problem. When we contacted the front desk, they simply said "We'll deal with it tomorrow", leaving two 14 year old girls completely vulnerable. We ended up dragging two mattresses and fitting it into a room meant for only two people, as fun as it was, the response we got from the staff was a bit startling.

Room Tip: We got a room with a balcony looking out at the train station, extremely loud and noisy, it didn'...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Leanne Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 7 July 2014

The hotel is nicely located just 10 mins walking down to Firenze S.M.N station and down town. The staff is really nice and helpful. Locker for baggage available free of charge. Most importantly, hotel is very quiet with great contemporary design.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miko H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockholm
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 29 June 2014

We visited this hotel with our choir (same group as Arthur23). Limited service from the staff. Poor Wi-Fi. The bar in the basement was closed all the time. Where the TV should have been, there was just two holes in the wall. Mould in the shower and bed bugs! The only soothing thing was that we had a room not facing the railroad.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aplund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmelo L, Direttore at Leonardo Da Vinci, responded to this review, 1 July 2014
Dear Custumer, thank you for your kind comments.

We sincerely apologize for the inconvenient but honestly never before we had with kind of troubles in our hotel.

Honestly this problem arrived from clients luggages travelling around the world. It could happen, but not for our inobservance.

Then we thank you very much to let us know so now we are able to check your room and in case solve the problem.

Obviously our mission is satisfy each client, for this reason we are really sorry if your stay was not good as it got to be.

Hoping to welcome you again in our hotel for your next stay in Florence, I send you my Kindest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Da Vinci

Property: Leonardo Da Vinci
Address: Via Guido Monaco 12, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#116 Luxury Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Leonardo Da Vinci 4*
Number of rooms: 71
Official Description (provided by the hotel):
The Hotel , only 300 meters from the Santa Maria Novela train station is located in a modern palace on the borders of the historical center of Florence. The Exhibition Hall (Fortezza da Basso) and the Meeting Center (Palazzo dei Congressi) are a short 5 minute walk away. All the tourist, cultural and commercial attractions are only a 10-minute walk away. The hotel is easily be reached by car and offers parking by arrangement. ... more   less 
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Also Known As:
Leonardo Da Vinci Florence
Leonardo Da Vinci Hotel Florence

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