We enjoyed a 5 day stay over easter at Francesca's lovely apartment. It was well thought out and had everything we needed, including a washing machine! Florence was so busy over easter so it was great to escape to this lovely apartment. It was well located with many restaurants nearby, some which were recommendations of Anna (Francesca's mother) who lives 2 doors away.

A friend and I stayed for four nights in this apartment. It was spacious and we each had our own room. The garden was lovely, although we only used it once. Very conveniently located-we were able to walk to almost every place in Florence we wanted in about 30 minutes.
We were especially impressed by the decor in the apt. Lovely modern art prints.
A quiet neighborhood with some nice shops and cafes. I'd be delighted to stay there again.

This is a lovely and spacious apartment set in a quiet road but an easy walk to the major attractions. It had all we needed for the perfect stay.Having outside space after a long day of seeing the sights was an added bonus. No problem with finding no.9 and Francesca's lovely,helpful Mum lives at no.5.A supermarket is around the corner, along with good restaurants and the no.7 bus to Fiesole.Would heartily recommend and like so many others,I would love to return here.

The location was fantastic, near lots of great sights and lovely restaurants nearby. Not far to walk from the train station in Florence. The apartment was roomy. We were a family of two adults and two teenage boys. It was great for them to have separate bedroom. Utilities were good. Only thing of note was that the apartment was a bit cold (it was unseasonably cold in Florence in January) and the apartment had stone floors as it was a previous convent.

We were welcomed with chocolates and were met and shown around by the lovely Anna, thank you. Would recommend this apartment to others wanting to stay in Florence.

This is an older style apartment in the historic centre of Florence, but slightly off the main drag. Nevertheless it is only minutes away from San Marco & the Acadamia. It is on the ground floor with easy access to a very pleasant sunny courtyard. Anna, our host's mother was wonderful & welcoming, giving an accurate assessment of the quality of neighbouring restaurants. Thanks to her advice we had the best dinner in our stay in Italy. The only drawback is the bathroom which does need to be modernised.

We stayed at this property for two days. It was not very clean and not very nice. It wasn't as centrally located as I thought it would be. I should have been a little worried when I saw there was a 40 Euro cleaning fee and a 100 Euro deposit. We arrive a little later than we had hoped. It was around 7 pm and the owners representative checked us in. She wanted us to check out earlier than the 10 am check out because she had someone else coming at 12 pm the day of our checkout. The place itself was not very nice, the master bathroom is really a big shower with a toilet and bidet. It has a curtain you pull across after you enter and like I said it is a big shower.

To make a long story shorter, we checked out and were ready to go. we asked the representative if everything was okay and she said it looked good. A few days later we were shocked to receive an email from TripAdvisor saying the owner had requested the 100 Euro deposit for damage to the bathroom. I sent back a message immediately saying there was no damage and asking which bathroom and what was damaged. I did not receive an answer to those questions. I continued to email TripAdvisor and the owner. I received no replies from the owner and no useful replies from TripAdvisor. I was told that on the 7th of January the owner would send evidence of the damage to TripAdvisor and that they would then send the information to me. I also received a message from TripAdvisor that my 100 Euro had not been released and we would wait until the owner gave more information. The next emails I received said they had already made a decision and given my 100 Euro deposit to the owner. I still had not received any pictures or explanation of the damage. I was thus not able to dispute what the owner said as I did not even know which bathroom they said was damaged. Finally Tripadvisor sent me pictures of the supposed damage. I could not tell what was damaged by the pictures. It was pictures where they had removed the toilet, but there was no explanation. I asked from an explanation and also proof of when the pictures were taken. I have received nothing from tripadvisor or the owner. I feel like I was robbed by a common criminal. I was given no true ability to dispute what happened, it was a horrible experience. I hope this review helps to inform prospective renters on what could happen to them.