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“Could be better with some attention to detail!”

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Villa Tolomei Hotel and Resort
Ranked #127 of 411 Hotels in Florence
Certificate of Excellence
Reviewed 27 May 2014

We just checked out after a 6 day stay for a wonderful wedding!

I work in travel and travel frequently and have a penchant for high end, boutique hotels. This hotel will be lovely if they can inject some soul and passion into it. The gardens are very bland and featureless, and the poor little fountain just squirts 2 jets of water in the air!

The staff at this hotel are wonderful and we loved Elisabetta in the restaurant. We felt that the standard of food was below par and on the last morning, we were served the most awful bacon we've ever eaten! They really need to improve the standards of their catering if they want to capture the true high end market. The menu choice at dinner was disappointing and the portions far too small. We can, however, fully recommend the chocolate soufflé,as long as it's not overlooked!

Overall it's a very pretty hotel with HUGE potential....it just needs a little imagination and I would suggest that they start with landscaping and food quality! We would come back as I would love to see it when full potential is achieved!

  • Stayed: May 2014, travelled with family
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4  Thank Lucy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Valued Guest,
thanks for your kind review and for sharing your experience on TripAdvisor.
Your comments and suggestions are very important to improve our services.
We really hope to welcome you back in the near future so that you can personally notify all the progresses we achieved in order to use our full potential.
Warmest regards

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Reviews (488)
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154 - 160 of 488 reviews

Reviewed 19 May 2014

Mostly agree with all the feedback. Excellent service, new and clean hotel, great rooms. Very comfortable and pleasant experience. Overall a great place as long as you understand the hotel is actually quite far away from the city centre.

It's true that it's only about 15 min walk to the city gate (UPHILL on the way back). However, to get to the city centre where most of the attractions are is an additional 15 mins. And if you are using Florence as a base for other daytrips, it's another 10 mins or so to the train station. Basically, plan to pay about 15 euros twice a day to go out and come back!

Also, the restaurant food is decent but in my opinion a bit overpriced. Paid 90 euros for not that much food. Plenty of better dining options around and would only recommend for a lazy night in. Breakfast is in the same restaurant and OK only - not as good as some of the other hotels I've stayed at in Italy during this trip.

  • Stayed: May 2014, travelled as a couple
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Thank Guiyang26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Valued Guest,
thanks for your review and for sharing your thoughts on TripAdvisor. Your comments are very important improve our services.
The hotel is an old monastery and opened last year after a long period of renovation.
It is just 5 minutes by taxi from the city center, 25 minutes walking to Ponte Vecchio.
We are pleased however to hear that you enjoyed your stay at Villa Tolomei and really hope to welcome you back in the future.
Kindest regards

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Reviewed 18 May 2014 via mobile

One of the best places I've ever stayed in my life. Great view - over the Florence...lovely room.. Most comfortable bed...Pleasant stuff.. Food to die for... Heated pool,.. Gym..
Large Tuscan garden...Florence is amazing town too.. One of my favorite in IT
Strongly recommend !!!

Stayed: May 2014
1  Thank Michaela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Michaela,
thank you for the beautiful review and for sharing your experience on TripAdvisor.
We are very glad to hear that you consider Villa Tolomei one of the best hotels you stayed in, it's a great pleasure for us.
We really hope to welcome you back in the near future.
Kindest regards

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Reviewed 15 May 2014

Stayed for three nights. Had a fantastic stay. Staff were very friendly and hotel was lovely as was the food. Very short taxi ride into town which wasn't a problem. Only waited 2-5 minutes for taxi to arrive which the front desk arrange.

  • Stayed: May 2014
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Thank WillOlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Guest,
thank you for your wonderful review and such beautiful words shared on TripAdvisor.
Our property is just a short ride by taxi from the city center, it's very easy for us to call a taxi and they come immediately.
We are very glad to hear that you enjoyed your stay at Villa Tolomei and look forward to welcoming you back soon.
Warmest regards

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Reviewed 15 May 2014 via mobile

Would definitely recommend this hotel to everyone wishing to visit florence. The hotel is located on the hill and features great views of the city. The place where they serve breakfast and dinner can be for sure considered as the most romantic one in the hotel. So nice to enjoy the food overlooking the spectacular scenery of the ancient city. The breakfast is moderate, but everything you may want to eat is included (but for the fresh squeezed juice). The staff of the villa are very attentive and kind. Greetings to Valerio who tried to do his best to help us feel relaxed.
The only thing I would improve is internet speed and wifi.

Stayed: May 2014, travelled as a couple
Thank AlexanderEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Alexander,
thanks for your wonderful review and such awarding words shared on TripAdvisor, your comments are very useful for us to improve our services.
We are glad to hear that you enjoyed the panoramic view from our restaurant and pool and really hope to welcome you back in the near future.
Warmest regards

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Reviewed 4 May 2014

We stayed here at the start of our honeymoon in Italy. Loved it - such a relaxing place to stay and the views are truly spectacular. We loved the fact that it is about 15 mins walk from the city as you get the best of both worlds and the walk is lovely.

Rooms are very well appointed and the staff are very friendly. the pool is superb and the waiting staff in all areas are very attentive.

Food was divine and plentiful.

Beautiful place and will definitely return!

  • Stayed: April 2014, travelled as a couple
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Thank JJ0462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Valued Guest,
thank you for your wonderful review and for choosing Villa Tolomei for your honeymoon.
We are very glad to hear that you enjoyed your stay at Villa Tolomei and look forward to welcoming you back for your anniversary.
Warmest regards

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Reviewed 30 April 2014

I was visiting my daughter who is studying in Florence and after 3 days of navigating Florence, we wanted to get away from it all. Villa Tolomei was a wonderful stay that felt a million miles away but was an easy taxi ride away from the historic center of Florence.

The pool and workout room were just what we wanted. They had two treadmills, stationary bikes, elliptal, and a weight unit.

Lunch and drinks by the pool were awesome.

Room Tip: We were in room 21 and had a beautiful view. We were also over the employee entrance so could hear...
  • Stayed: April 2014, travelled with family
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1  Thank lbpontl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelliniGianluca, Direttore at Villa Tolomei Hotel and Resort, responded to this reviewResponded 18 December 2014

Dear Guest,
thanks for your wonderful review and such amazing words shared on TripAdvisor.
It was a pleasure for us to meet you and assist you during your stay.
The hotel is just 5 minutes by taxi from the city center; we are happy to hear that you enjoyed our swimming pool and fitness center
We really look forward to welcoming you back soon.
Warmest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Tolomei Hotel and Resort

Address: Via di Santa Maria a Marignolle 10 | up from Porta Romana, 50124, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #127 of 411 Hotels in Florence
Price Range: £130 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Tolomei Hotel and Resort 5*
Number of rooms: 30
Official Description (provided by the hotel):
Villa Tolomei Hotel & Resort 5***** is the fantastic luxury hotel in Florence with panoramic swimming pool and restaurant with terrace and view for all of you seeking the convenience of a hotel combined with the privacy and comfort of a unique residence just 2,7 km-1,5 miles from the famous Ponte Vecchio on the historic city centre of Florence. Free Parking and Wi-Fi. ... more   less 
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