Nice, clean, well-located just outside Piazza San Marco (5 minute walk from the Galleria del’Accademia, 10 minutes from the Duomo). The breakfast is a fairly basic fare not more than you expect from a budget place. It was served on a high floor with windows offering a beautiful view overlooking the town.
The only but major problem we encountered was when we checked in: we immediately encountered a strong offensive odour from some chemical in the room, apparently some badly applied cleaning product. The problem was clumsily handled by the hotel staff. Although eventually it was resolved the following day, we had to sleep with this smell in the room, which pretty much ruined our first night and consecutive day in Florence. I would definitely have expected a more decisive and proactive handling by the staff, who had been made aware and recognized the problem upon our arrival and promised to take care of it. But as we went out to see the town and got back late at night, clearly nothing had been done. The next morning we had to repeat the request to the reception (this time with very little patience) and thankfully the room was treated by the afternoon. The staff offered an apology. They did fix the problem eventually, but I think that room should definitely not have been given to us in that state in the first place.More
- Free Wifi
- Breakfast included