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Albergo Hotel Panorama Firenze
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Reviews (599)
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141 - 146 of 599 reviews
Reviewed 18 June 2012

To check in at this hotel you enter on the ground and have to get the lift (tiny) to the second floor, this alone can prove challenging if you have large suitcases. On arrival in reception were almost greeted by the receptionist who struggled to remove herself from the computer. We arrive at around 12:30 but couldn't check in until after 2pm which is normal in most European hotels.
We stayed 3 nights and if we were in Florence any longer would have probably checked into a different hotel. Both my wife and I had heaps of bites over our bodies after the first night in the bed. Sadly the breakfast was very dismal and below average of most european hotels.
I don't like to give negative reviews so the good things about this hotel are the price is very low, and if you do not have lot of luggage and are only staying for a short time it will suffice. It is also in the centre of Florence which is a major plus and we had a fantastic view from our balcony.

Room Tip: Ask for a room with a view
  • Stayed: June 2012, travelled as a couple
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Thank Ricnorthrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

hank you for commenting.
We are sorry you didn't feel welcomed and we apologize. We are not used to not greeting our guests, maybe the receptionist had some trouble to solve. Specially before check in time we are very busy with the last preparing before new arrivals.
As you correctly point out, check in is at 14:00 and check out at 11:00. This time is needed for cleaning, anyway we always offer to storage luggages at the the reception, as we always do.
We actually have a tiny elevator, tough enough for 4 people. This is becouse the hotel is in a XIX century building, originally without any lift; this is pretty common in old Italian cities.
It is correct also that there are mosquitos and for this reason we provide electric emanator and tablets.
About breakfast, some likes our breakfast, others don't; we offer cold and hot drinks, jams and butter, bread, cake and croissants, ham, salami and cheese, cereals and yogurt and syrop fruit salad, crackers and rusks. It is not artisanal stuff, of course, but we have choose carefully food providers.
We will bereally glad if you can explain, also writing directly at our email address, what exactly you dislike in order to improve our service.
Thank you for pointing out you liked the view!

Greetings
Cristina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2012 via mobile

I am sitting on my nice room in Hotel Panorama, with a nice breeze through the window as I gave at historic Florence. I just read the 'awful' review from May 9 and suddenly realized that it is my room being described! The so called scarry pictures are just mild modern art. Boy some folks write weird things in here!

I recommend this hotel. It's well located, charming,comfortable and great value.

  • Stayed: June 2012
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1  Thank Peter_Brewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

I've been coming here for years, often with students. The three sisters who manage this hotel have done an awesome job rennovating and sprucing it up. They've made terrific changes and improvements to the hotel the past few years. In addition, you could not ask for any nicer and more helpful people.........BRAVE! Location is perfect, rooms are clean, breakfast room on upper floor provides great view of the city. I've sent friends to this hotel and they've all had very positive experiences. I'll be coming back next year.

  • Stayed: May 2012, travelled on business
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1  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this reviewResponded 17 October 2012

Thank you for your nice comment.
Have great trips!
Cristina

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Reviewed 30 May 2012

hotel panorama is about 15 minutes walk from the train station. going from and back to the station may be a bit difficult if one is carrying big luggage as the pedestrian lane is so narrow, its like good for only one person. cobbled stones (which of course add to the charm of the city) make it more difficult for one carrying rolling luggage bags so i recommend taking a bus or a taxi to get to the hotel.
when we got to the hotel it was a different experience altogether. cristina was just lovely. she recommended what places we can go to, which are near, or open on that day - it being a monday. it was too early for checkin so my husband and i roamed the city first.
it was good going back to the hotel as its close to the duomo so we didnt have to walk far. there are few restos nearby - if youre looking for fastfood theres mcdonalds and subway. cafes around the hotel are all great and the owners were warm and friendly.
there are mosquitos in the hotel but they provide the electric repeller. breakfast room gives a good panoramic view of the duomo and the city. breakfast consists of cereal, yogurt, bread, jam, ham, fruits and coffee.
overall a good experience for its rates.

  • Stayed: May 2012, travelled as a couple
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1  Thank Marielle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this reviewResponded 2 June 2012

Thank you for your comment!
I 'm glad you could find my suggestions usefu, I've appreciate l had a special mention ;) .
Ciao
Cristina

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Reviewed 24 May 2012

Although basic...it had a nice charm that we enjoyed.The rooms were clean, the rooftop breakfasts were good, the location in the historic area made it easy access to everything we wanted to visit. Christina and her sisters were very helpful and made our stay warm and pleasant. we had a truely wonderful experience in Florence...
thanks Christina....

Stayed: May 2012, travelled as a couple
2  Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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