We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely reception staff and great location!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Albergo Hotel Panorama Firenze
Ranked #229 of 422 Hotels in Florence
Leeds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely reception staff and great location!”
Reviewed 19 September 2013

Hotel Panorama is fabulously situated within 10 minutes of all the sites in Florence. The hotel is what we expected for the price we paid was fine for us as we spent most of our time out exploring wonderful Florence!

The reception staff were lovely and immediately showed us where the main tourist hotspots were on a map as soon as we checked in. The rooms were fine but nothing spectacular.

We had one issue at the hotel and this was with the breakfast manager. My boyfriend and I felt that we were asked for our room number in a very accusatory manner, as if to suggest that because we were a young couple, we would be stealing breakfast. We did not see the manager ask anybody else in the breakfast room which we found disgraceful. The breakfast manager had an incredibly rude manner and snatched our breakfast tickets from us on the last day. She spoiled the breakfast experience for us and did not set our day off in a pleasant way. I was hesitant to tell the reception staff about this in person as I didn't want to be critical but for the sake of future customer's enjoyment, I would suggest to the lovely reception staff that they speak to the breakfast manager about her conduct as it would deter us from visiting again.

We stayed at the hotel from Tuesday September 10 to Saturday September 14.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sophie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this review, 22 September 2013
Thank you for commenting!
I 'm sorry you didn't feel welcomed at breakfast time. I thank you to let us know about it. We ask the ticket breakfast to all, usually as they entered in the breakfast room, this is only to know how many people has still to have their breakfast, since we have to cook and prepare.
a warm regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

570 reviews from our community

Traveller rating
    139
    224
    121
    52
    34
See reviews for
98
277
29
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

The hotel in itself is nothing to gush over, but the rooms were decent for the price. The hotel staff were extremely helpful. Breakfast in the morning was decent, but not a huge layout. Overall, I would stay here again as the location was really close to everything, perhaps a 10 min walk to all main attractions.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JackRoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this review, 8 September 2013
Thank you for commenting!
warm regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2013

i just want to thank the two ladies who helped us book one tour and recommended us the city.
Hotel has an adequate location, very close to Academia. Breakfast was ok, wifi didnt work at our room!! :( and having children that is not good. Family room was big and comfortable. the only problem is air conditioning stops almost every hour, so you have to be standing up and turning it on, and you can imagine with a heat wave what that is. It is also set to 24 degrees C (76 F) and u cannot lower it.
overall, id recommend the hotel, remember its an ecological one!
Walk from the station to the hotel, unless u want to pay 16 - 20 euros, its a short walk and you walk by all the tourists attractions, Beware of the pickpockets at the sta maria novella train station, there are a LOT!!!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffeemaster101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this review, 23 August 2013
Thank you for commenting!
We are glad to help our customers for bookings museums and toursa nd also provide information about the city.
Air conditioning is lock on 24°C degrees, according to our law. The machine stops only because the requested tempereture is reached. As the temperature get higher, it authomatically starts again.
About the wifi, sometimes hotspots need to restart, please tell us when the wifi connection doesn't work properly.
Hope this helps, especially for future guestes!
Kind regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
2 reviews
Reviewed 19 August 2013

Just returned from a wonderful stay in beautiful Florence
The hotel itself is basic, with a quirky style.
Hotel staff welcomed us and furnished us with lots of information.
Room was clean and comfortable with exquisite rooftop views of the city.
Breakfast was fresh and adequate for our needs.
Bed was comfortable and shower adequate.
We thoroughly enjoyed our stay and have no hesitation in recommending this hotel.

Room Tip: Ask for a room with a view
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feelinflush25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this review, 23 August 2013
Thank you for commenting!
Kind regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnaby, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 August 2013

Needed a night to sleep before catching our flight the next morning. Its a 7 min cab rider from the train station, cost us 13 Eur. Our room was very small, no in rrom safe and the bathroom is functional. For the price we paid, I have no complaints. Check in staff was very helpful and no charge for wifi. Did not take the breakfast as we checked out before it was open.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IQue8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 August 2013

This hotel was within walking distance of just about every major attraction. Not far from the train station, but a short taxi ride is recommended if you have heavy luggage. Several cheap eats close by, as well as a supermarket. A couple of laundries close by. Academia Gallery (where "David" lives) very close by. Virtually next door to Piazza San Marko and the church which is worth a look. The terrace where breakfast was served had great views of Florence rooftops, including the Duomo Church. Helpful and friendly staff who spoke English very well. Overall, a great base from which to explore Florence.

Room Tip: Reception is on the second floor. Elevator is narrow so don't take that wide suitcase.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geoffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this review, 17 August 2013
Thank you for commenting!
warm regards
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2013

This was my first visit to Italy, and it was our silver wedding anniversary. We have 3 teenage kids, and didnt want to leave them to party in the house for too long, so, for 4 nights on a budget, this hotel looked perfect for us. Claire is an art teacher, and when she saw the 'quirky' nature of the decor, and the views out of the windows, she was immediately enthusiastic, if realistic in her expectations. I am a seasoned camper, and hosteller, so if I have a bed and a shower I am happy.

When we arrived at the hotel, it was really easy to get to - a 10 euro taxi from santa maria novella station - 5 mins - easy.

We were struck immediately by the genuine friendliness (not the fake stuff you get often) of the staff. On our first night, we were recommended 'Tito's' restaurant. I would strongly recommend that you visit this place at least once. Brilliant.

My impression of the breakfast room when I looked at the online photo was that it was too small. I was wrong, it was lovely. It was quite a cosy feel with cracking views, and the selection of food and tea and coffee was very good. The staff were good, even in the morning!

You can have wifi in the room free at all times, and the hotel is within 10 minutes walk of the main square - perfect! (If you have a room on the 5th floor, as we did, be prepared for some exercise - although there is a lift.). We both got a wee mosquito bite - but nothing over the top.

We both this lovely hotel run by really genuine, caring people - which, I think is the most important thing about your stay.

Ask Cristina about the decor! You will be surprised!

Paul and Claire Quinn

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanvan_giallo, Proprietario at Albergo Hotel Panorama Firenze, responded to this review, 12 July 2013
Thank you so much for your kind comment and for appreciating my art!
Yes, the elevator doesn't get to the fifth floor... do you think I have to add an extra for "gym exercise" included? ;)

Have great furure travels!
Cristina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
Hotel Panama
#239 of 422 in Florence
410 reviews
San Marco
Hotel de la Pace
Hotel de la Pace
#181 of 422 in Florence
160 reviews
Show Prices
Show Prices
Show Prices
San Lorenzo
Hotel Gioia
Hotel Gioia
#171 of 422 in Florence
434 reviews
San Lorenzo
Hotel Kursaal Ausonia
Hotel Kursaal Ausonia
#127 of 422 in Florence
1,001 reviews
Hotel Grifone Firenze
#254 of 422 in Florence
522 reviews
Show Prices
Show Prices
Show Prices

Been to Albergo Hotel Panorama Firenze? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Albergo Hotel Panorama Firenze

Property: Albergo Hotel Panorama Firenze
Address: Via Camillo Cavour 60, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Marco
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#100 Business Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:3 star — Albergo Hotel Panorama Firenze 3*
Number of rooms: 31
Official Description (provided by the hotel):
Hotel Panorama is a 2 star budget hotel in the center of Florence with a marvellous panoramic view of the city. We are located close to the Accademia Art Gallery, the Cathedral and the Convention Centre and only at 15 minutes walking distance from the main railway station. All rooms have private facilities and private telephone - a satellite tv set is at guest's disposal in the Reception Hall as well as some safety boxes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Travel Republic (UK), Booking.com, Priceline, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, Cancelon and HotelQuickly so you can book your Albergo Hotel Panorama Firenze reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Albergo Hotel Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing