I'm not sure how this hotel has the rating it does. There are dried blood stains at the front desk on the right. I asked to cancel due to condition, they wouldn't let me. I fought about it, they threatened me with "we're going to charge you and not let you stay here". During the whole ordeal, 5 people checked in and left (so this is a place where people go for quick flings)
So I stayed, my door did not lock. Anyone could come in, at any point at night. No secondary lock either.
Found a couple bugs in the bed (not bed bugs though - fortunately). Bathroom door handle fell off on the inside.
Last but not least, the walk-in rate is nearly half what you pay if you reserve online. So after this review if you're actually going to stay here, don't make a reservation, just walk in and bargain. Literally, you'll get a 50% discount over an advance reservation... ridiculous.
- Official Description (provided by the hotel):
- Hotel Panorama is a 2 star budget hotel in the center of Florence with a marvellous panoramic view of the city. We are located close to the Accademia Art Gallery, the Cathedral and the Convention Centre and only at 15 minutes walking distance from the main railway station. All rooms have private facilities and private telephone - a satellite tv set is at guest's disposal in the Reception Hall as well as some safety boxes. ... more less
- Reservation Options:
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- Also Known As:
- Albergo Hotel Florence