We booked this apartment thru AA vacations. The great online pictures and amenities advertised are meant to trick unsuspecting tourists into booking these apartments. The apartment was shabby and sparsely furnished with a few pieces of dilapidated furniture. The apartment did not match the online pictures!
Many areas in the apartment did not seem to have been cleaned for a long time. The floors were dirty and got your feet black. The dishwasher was not unloaded nor were the previous occupants clothes removed from the drawers. The air-conditioning was ineffective and the apartment was hot hot hot especially at night.
The lady who showed us the apartment noted that the breakfast supplies and bath supplies were insufficient for the number of people that were booked to stay. But did not bother to follow thru on her promise of sending the needed supplies. The staff also forgot to replenish the breakfast items for two days of our stay.
According to one of their websites, there is “a safe-deposit box at the reception desk.” When I enquired about it I was abruptly informed by the receptionist that this was an apartment and not a hotel.
I would not stay at this location again.
- Official Description (provided by the hotel):
- Suite Apartments Palazzo dei Ciompi formerly "Palazzo Pascolutti- Giani" is a 19th Century building composed of 21 completely renovated suite apartments. The Palazzo Dei Ciompi suite apartments was previously home to the "Accademia dei Risoluti", which gave birth to the Florence theatre named "Alfieri". On the main gate there is an engraving of the "Cavallo Sfrenato" ( the galloping horse) symbol of the "Accademia dei Risoluti" whose motto was "valoroso destrier passa e non cura", (brave horse passing without fear). ... more less
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- Also Known As:
- Msnsuite Apartments Palazzo Dei Ciompi Hotel Florence
- Palazzo Dei Ciompi